You guys have been great. I can email questions and u will sort it for me.
But when i had an issue with a $600 lock binding from the box. I emailed a few times with a video and advice. I didnt get a reply. On the same day i bought another product and u guys were straight back to me. Maybe it was a one off and i got unlucky but it left a bad taste in my mouth. I have other options with bigger joinery shops with better buying power/prices than u guys, but i like the customer service interaction that ive had when a sale is being talked about with u guys.
1 year ago
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