The after sales customer support is poor. I tried to return 7 unused items, but because I purchased them over 60 days ago, your customer service agent wouldn’t allow me to refund the items. All items are unopened in perfect saleable condition in the original packaging and there is no logical reason why I shouldn't be able to return the items, particulalry since I've spent thousands of dollars on my renovation project at Keeler hardware as a loyal customer. I called Daryl in customer service who said that if I wrote an email to explain my situation, Keeler would refund the items which I did but I heard nothing at all from Keeler since then, hence my dissatisfaction with Keeler customer service.