Unreliable, Inconsistent and horrible customer service! DO NOT BUY THIS COMPANIES PRODUCT!!! I hate giving bad reviews but I feel compelled to share my horrific experience to help others who may have issues since this is suppose to be a dependable health product that is anything but dependable! I don’t know where to begin. The product is horrible, the customer service is even worse if you even want to call it that, and the people that work there are the worst! I posted my bad experience online and instead of engaging with me and apologizing they blocked me on social media! When I tried to call their customer service line during normal business hours none of their lines were ever answered. So you have to leave a message and wait hours and even days for someone to call you back. The machine it’s self is inconsistent and after 13 tests I never got the same reading more than twice! Then the company makes the testing strips had to find because they want you to spend money on their new system! OH but that’s not the worse of it, they try to wrap this extortion in a sprinkles by offering you a discount so you only have to pay $50 plush tax and shipping! SO $75 for a new system! Then when you have issues with your system NOT working no one answers any of the extensions at their so called customer service department! I highly recommend you use a different company for your blood testing because this one is anything but consistent and honest!!!!