I have a problem with my blood testing unit. I've tried doing the control test on both the glucose and ketosis strips. Followed the directions exactly multiple times. Neither one was giving a correct reading. The glucose showed "LO" on each of the glucose strips I used, and the ketosis strips showed a lower reading than they should have with the control solution. I called your support line on Monday, November 22 during regular business hours, and got sent to a recording to leave a message. As of today, Nov. 27, I have had no call back.
3 years ago
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