In order to save money on postage I ordered a SUPER PACK of glucose and ketone test stripes together with my GKI Starter Kit in July 2023. When my order arrived I noticed that the strips in the SUPER PACK had a "use before" date of October 2023, whereas the strips included in the GKI Starter Kit were good to use until March 2025. I contacted their customer support team and asked them to replace this soon-to-expire SUPER PACK with one that has a significantly longer shelf life than a mere 3 months. They refused and informed me that their SUPER PACKS all had a shelf life of 3-12 months, depending on inventory rotation... As a scientist, I consider it to be unprofessional and dubious business practice to provide consumers with diagnostic materials that are on the verge of expiring. As a customer, I consider the experience with their customer support team appalling. If this continues to be an issue in the future I will stop ordering their stuff and switch to a different company.