I have not receive yet the Genesis female graduate. Customer service has contacted me that the parcel was returened as undelivered to Kilkenny Design. I don't know why it was returned because the adress was the right one. Laura of Customer service was very friendly and helpful and now the parcel is send again to my address in Holland. So I am waiting now till the parcel of the Genesis graduate arrives. I am very pleased with the service. I am also very pleased that I can order at your shop ( twice a year I go with my family to Dublin and I know your shop in Dublin) and that your shop also ship to Holland. Kind regards