Kilkenny Design Reviews

Name: Kilkenny Design
Address: Killarney, Killarney, Co. Kerry
Rating: 4.48

4.5 Rating 3,676 Reviews

86 %

of reviewers recommend Kilkenny Design

4.5

Based on 3,676 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

021-4308392

Email:

info@kilkennygroup.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought an item for a gift and unfortunately did not receive in time due to a shipping issue, very disappointing...”

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Posted 2 days ago

“Loved getting my Balfour jacket at a reasonable price. Delivery from Ireland was spot on”

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Posted 2 days ago

“I’m a big fan of Kilkenny shop both in store and online. Love their products.”

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Posted 2 days ago

“2 x max Benjamin sets. Smells divine. Great value”

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Posted 3 days ago

“I went into Kilkenny Design in Cork today looking for a gift for my sons new house.I was met by a lovely lady who,without being in the least bit pushy,helped&advised me. As I have walking difficulties,my shopping time is limited.In no time at all, we chose a gift,she wrapped it beautifully and sent me on my way,happy with my purchase. This lady(think her name was Trish) was so knowlegeable&kind and I really appreciated it.Such a welcome change to experience genuine interest in a customers needs.THANK YOU!”

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Posted 4 days ago

“Excellent on line service. Great packaging Quick delivery Very happy customer”

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Posted 4 days ago

“The loveliest of staff in Cork city store”

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Posted 5 days ago

“Nice, warming and a beautiful Ireland' s souvenirs”

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Posted 5 days ago

“Delivered a broken mug, and wouldn't replace.”

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Posted 5 days ago

Hi there, We’re really sorry to hear your mug arrived broken and that a replacement wasn’t offered. We’d like to sort this quickly. Please email info@kilkennygroup.com with your order number and photos of the damaged mug so we can review and arrange the best resolution. Kind regards, Team Kilkenny Design

Posted 5 days ago

“Ordered a nomination gift charm. Website description said I would receive a gift bag with it. As it was a bought as a present this would have been a lovely way to gift it. But I just received the charm in a brown box. Website easy to navigate.”

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Posted 5 days ago

Hi Elaine, I’m really sorry the gift bag wasn’t included with your nomination gift charm. That isn’t the experience we aim for. Please email info@kilkennygroup.com with your order number and a brief note, and we’ll look into adding the gift bag or arranging a suitable resolution right away. Kind regards, Team Kilkenny Design Kind regards, Team Kilkenny Design

Posted 5 days ago

“My order was received promptly, although coming from across the pond. I had purchased the night cream while in Ireland in June. I liked it so much, I looked for it online and purchased it through the Kilkenny Shop. I am pleased with the products as well as the prompt shipping! Thank you! ☘️”

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Posted 6 days ago

“I still have not received my order from February 3, 2026.”

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Posted 1 week ago

“Great service and a wonderful shop.”

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Posted 1 week ago

“great service”

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Posted 1 week ago

“Good shop for good clothing and fast shipping from ireland.”

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Posted 1 week ago

“Fine product and timely delivery.”

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Posted 1 week ago

“Great service, fast shipping!”

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Posted 1 week ago

“Your online shopping website is excellent, and your delivery service is efficient.”

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Posted 1 week ago

“I bought a crystal decanter and 2 crystal glasses to better enjoy my Irish whiskey. I love it. Looks fantastic on my table! Now I am having a tough time keeping the decanter full!!”

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Posted 1 week ago

“Knowledge friendly staff couldn't have been more helpful.”

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Posted 1 week ago

Kilkenny Design is rated 4.5 based on 3,676 reviews