Kilkenny Design Reviews

Name: Kilkenny Design
Address: Killarney, Killarney, Co. Kerry
Rating: 4.49

4.5 Rating 3,560 Reviews

86 %

of reviewers recommend Kilkenny Design

4.5

Based on 3,560 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

021-4308392

Email:

info@kilkennygroup.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First time using website very impressed with speed of delivery & quality of my purchases. Will use again”

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Posted 4 days ago

“Ring as described”

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Posted 5 days ago

“Relatively speedy delivery but was unimpressed that such a small light item (6 x pastry forks) would warrant such high p&p. Many Irish retailers have free delivery.”

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Posted 6 days ago

“Very good shopping experience, the ordering and delivery was seamless. The products were very high quality.”

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Posted 6 days ago

“Quality sweaters.”

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Posted 6 days ago

“Delighted with recent purchases,beautiful gifts, website easy to purchases off , fast delivery ,very efficient,saved me so much hassle and time,and chuffed to still have shopped Irish. Five stars isn't enough!”

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Posted 1 week ago

“Always excellent service from Kilkenny design. A pleasure to shop with ye”

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Posted 1 week ago

“You will be able to find birthday, Christmas and anniversary presents in Kilkenny Design. Shopping online could not be easier and delivery is efficient. The shop itself is lovely to browse in too.”

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Posted 1 week ago

“Lovely gifts. Reliable and prompt in dispatching items”

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Posted 1 week ago

“Very quick response and quick shipping, quality products. Very happy!”

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Posted 1 week ago

“My Order has not arrived. I have reported it to A Post & your customer services department. It was due to be delivered to me on 20th of November. Very unhappy at present & am hoping for a positive response.”

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Posted 1 week ago

“I recently purchased a few Christmas gifts online from the Kilkenny Shop. Upon receiving them I was happy with the majority of my puchases. However, there was one item that I was unhappy with. It was a 'Tipperary' branded tree ornament. The quality was not what I expected, especially as I was intending to gift the item. When I raised a ticket with the Customer Care team online I found their response to be less than helpful and it did not address my complaint. When I responded stating that I would ideally like a replacement I was told the item was out of stock and that was the end of the conversation. I was really disappointed with this. To be fair, I have always had a positive experience when shopping with the Kilkenny Shop on previous occasions. It is just a pity that this occasion has made me question their quality and customer care overall. If you can't view the quality of the products in store then I would be reluctant to recommend anyone buy online due to the lack of real care when raising an issue.”

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Posted 1 week ago

“Excellent quality products and efficient service”

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Posted 1 week ago

“Very pleased with my purchased”

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Posted 1 week ago

“It is very easy to shop. My only issue was I purchased gift. You were offering free shipping, however it was not given with my purchase.”

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Posted 1 week ago

“Lovely staff, not hovering , but available for information regarding your products, such a pleasure!”

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Posted 1 week ago

“I loved on- line shopping because of the very wide selection of products. And of course the sale- reductions. My purchases arrived promptly and very well wrapped. So, everyone is pleased. Thank you.”

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Posted 1 week ago

“Very poor quality engraving. Not happy with purchase at all”

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Posted 1 week ago

“Very efficient”

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Posted 1 week ago

“Easy to order online and items arrived promptly. What's not to like?”

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Posted 1 week ago

Kilkenny Design is rated 4.5 based on 3,560 reviews