Kilkenny Design Reviews

Name: Kilkenny Design
Address: Killarney, Killarney, Co. Kerry
Rating: 4.48

4.5 Rating 2,624 Reviews

86 %

of reviewers recommend Kilkenny Design

4.5

Based on 2,624 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

021-4308392

Email:

info@kilkennygroup.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought a braclet for my daughter in yhe kilkenny branch, out of stock online, but a lovely girl called Marie (I hope I got her name right) sourced one for me. I collected it brought it home but on looking at it didn't think she would actually like it as looks slightly different than the pic online. Brought it back today and I got a different one which was slso inline no problems with refund very professional and super friendly. Thank you Marie”

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Posted 6 days ago

“I have not received my items and constantly calling their service department, which I do get to speak with someone but never get a call back. It’s very annoying.”

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Posted 1 week ago

“Fast service. Good quality. Will be ordering Patrick cologne again in the future. My husband’s favorite or maybe I should say my favorite.”

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Posted 1 week ago

“Good customer service and no delay”

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Posted 1 week ago

“Sadly it is costing me an additional £73.12 in import charges for UPS to bring the two Orla Keily bags I have purchased to my home in England making it my worst value purchase of the year and a painful disappointment 🥺😥😢”

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Posted 1 week ago

“Always have excellent customer service from Kilkenny Design. Orders are delivered quickly and beautifully packaged. Any issues are dealt with immediately and in a courteous manner. I'm always happy to shop with Kilkenny”

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Posted 2 weeks ago

“A truly wonderful experience displayed to perfection with a wide selection of items to chose from.”

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Posted 2 weeks ago

“Good experience and happy with my purchases”

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Posted 2 weeks ago

“Kilkenny shop is always well laid out and easy to walk around. The staff are always happy to help and very friendly.”

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Posted 2 weeks ago

“Very easy to shop online.”

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Posted 2 weeks ago

“Efficient online order delivery service. Great offers”

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Posted 2 weeks ago

“It's always a joy shopping in Kilkenny Shop! Gorgeous, quality products. Great to be able to buy local, buy Irish! And so easy (almost too easy 🙄) to buy online!”

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Posted 2 weeks ago

“I love this shop! If I had more money, I would buy your products every week. You are totally reliable and very friendly. your prices are reasonable. Thank you and keep on the good work!!!”

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Posted 2 weeks ago

“I returned my order by post. Have yet to receive a refund despite contacting customer service twice”

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Posted 2 weeks ago

Hi Caroline, Thank you for taking the time to share your experience with us. We’re truly sorry to hear that you have not yet received your refund. Mu colleague has been in contact last week, you may need to check your spam folder to see this email. Thank you for your understanding and patience. Kilkenny Design Team

Posted 2 weeks ago

“Easy to order. Prompt delivery. Got what I ordered. Reliable and good quality.”

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Posted 2 weeks ago

“Ordered glass items, delivery was quick and items were packaged well.”

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Posted 2 weeks ago

“Excellent service and price for quality of item received. Recommended to friends and 2 bought wreath since”

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Posted 2 weeks ago

“Very happy with my purchase”

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Posted 2 weeks ago

“Excellent customer service”

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Posted 2 weeks ago

“Good quality good price”

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Posted 2 weeks ago

Kilkenny Design is rated 4.5 based on 2,624 reviews