Kilkenny Design Reviews

Name: Kilkenny Design
Address: Killarney, Killarney, Co. Kerry
Rating: 4.48

4.5 Rating 3,775 Reviews

86 %

of reviewers recommend Kilkenny Design

4.5

Based on 3,775 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

021-4308392

Email:

info@kilkennygroup.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Service fine, just the item I purchased was poorly finished, Shannonbridge Milk carton jug, worst pourer I have found, the lip of the jug was terrible. For the price, expected better item.”

Helpful Report

Posted 1 month ago

“N/A.”

Helpful Report

Posted 4 weeks ago

Hi there, Thank you for the 5-star review! We're delighted you had a great experience at Kilkenny Design. We appreciate your support and look forward to welcoming you back soon. Warm regards, Team Kilkenny Design

Posted 4 weeks ago

“Likely not the fault of Kilkenny but 4 weeks after placing my order, I still have not received my purchase!”

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Posted 1 month ago

“The nomination charm came, thought it might have come with a little nomination bag just looked very bland as was a gift. Excellent prompt delivery service.”

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Posted 1 month ago

“After 30 days still have not received my order. Customer Service helped on my first request to track my order, but has not replied to any other requests.”

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Posted 1 month ago

Hi Jennifer, I’m really sorry you haven’t received your order after 30 days. We’d like to investigate this quickly for you. I can see the team had been in contact - can you please email info@kilkennygroup.com please for further assistance if you cant see the emails from the team. Kind regards, Team Kilkenny Design

Posted 3 weeks ago

“This is such a nice store with a wide variety of items for every need or want. Very pleased with my purchases. I bought some things while I was there, but there was also another item I wanted but wouldn't be able to bring with me so I purchased online and their shipping is top notch as well.”

Helpful Report

Posted 1 month ago

Hi Glenna, Thank you for the 5-star review! We’re thrilled you enjoyed the wide range in-store and that our online shipping met your expectations. We appreciate your support and look forward to welcoming you back soon. Warm regards, Team Kilkenny Design

Posted 1 month ago

“I am very pleased with the print I ordered.”

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Posted 1 month ago

Hi Jo, Thank you for the 5-star review! We’re thrilled you’re pleased with the print. We appreciate your support and hope to welcome you back soon. Warm regards, Team Kilkenny Design

Posted 1 month ago

“some of my dishes arrived broken”

Helpful Report

Posted 1 month ago

Hi Dee, I’m really sorry to hear that some of your dishes arrived broken. We’d like to fix this quickly for you. Please email us with your order number and photos of the damaged items so we can assess and arrange a replacement or refund as you prefer. Email us at info@kilkennygroup.com with your order details. Kind regards, Team Kilkenny Design

Posted 1 month ago

“Shopped online. Delivery was very quick.”

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Posted 1 month ago

Hi there, Thank you for the 5-star review! We’re thrilled you had a smooth online experience and that delivery was very quick. We appreciate your support and hope to welcome you back soon. Warm regards, Team Kilkenny Design

Posted 1 month ago

“I never received my order and request a full refund.”

Helpful Report

Posted 1 month ago

Hi Gail, I’m really sorry you didn’t receive your order and that you’re requesting a full refund. We’d like to help resolve this quickly. Please send an with your order number and the email used for the purchase to info@kilkennygroup.com so our team can investigate for you. Kind regards, Team Kilkenny Design

Posted 1 month ago

“Wonderful to be able to order a gift for my very Irish friend. She was delighted with it ! Your service was efficient & prompt. Thank you. It’s so much appreciated in this automated world we live in. Best , Margaret F”

Helpful Report

Posted 1 month ago

Hi Margaret, Thank you for the 5-star review! We’re delighted your gift was a hit and that our service met your expectations. We appreciate your support and look forward to welcoming you back soon. Warm regards, Team Kilkenny Design

Posted 1 month ago

“Beautiful jewellery at great prices.”

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Posted 1 month ago

Hi Angela, Thank you for the 5-star review! We’re thrilled you love the jewellery and find our prices great. We appreciate your support and look forward to welcoming you back soon. Warm regards, Team Kilkenny Design

Posted 1 month ago

“Customer service. Product. Delivery.packaging. all great!!”

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Posted 1 month ago

Hi Nancy, Thank you for the 5-star review! We’re delighted you’re happy with our customer service, product, delivery, and packaging. We appreciate your support and hope to welcome you back soon. Best regards, Team Kilkenny Design

Posted 1 month ago

“Very straight forward process, items purchased were a true likeness to the photos”

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Posted 1 month ago

Hi Anne, Thank you for the 5-star review! We’re glad the process was straightforward and that the items were a true likeness to the photos. We appreciate your support and look forward to welcoming you back soon. Warm regards, Team Kilkenny Design

Posted 1 month ago

“I have always received excellent service from Kilkenny Shop, quality items are well packed and speedy delivery get items to me very quickly. I did have to return an item once, and again the service was excellent and painless.”

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Posted 1 month ago

Hi Marion, Thank you for the 5-star review! We're delighted you had an excellent experience with Kilkenny Shop and that delivery was quick and returns were painless. We appreciate your support and look forward to welcoming you back soon. Warm regards, Team Kilkenny Design

Posted 4 weeks ago

“Excellent Service.”

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Posted 1 month ago

Hi Cathal, Thank you for the 5-star review! We’re delighted to hear you had excellent service. We appreciate your support and hope to welcome you back soon. Warm regards, Team Kilkenny Design

Posted 1 month ago

“Lovely on line shop. Great quality products. Fantastic selection.”

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Posted 1 month ago

Hi Val, Thank you for the 5-star review! We’re glad you enjoyed our online shop, great quality products, and fantastic selection. We appreciate your support and look forward to welcoming you back soon. Kind regards, Team Kilkenny Design

Posted 1 month ago

“very easy to deal with. product arrived on timely manner despite a shipping hiccup.”

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Posted 1 month ago

Hi Mary, Thank you for the 4-star review! We’re glad it was easy to deal with and that your product arrived on time despite the shipping hiccup. We appreciate your support and hope to welcome you back soon. Kind regards, Team Kilkenny Design

Posted 1 month ago

“Quality items that are exactly as advertised, prompt delivery”

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Posted 1 month ago

Hi Anne, Thank you for the 5-star review! We’re thrilled you’re happy with the quality and that the items matched what you expected, and that delivery was prompt. We appreciate your support and hope to welcome you back soon. Warm regards, Team Kilkenny Design

Posted 1 month ago

“Shopping in the Kilkenny shop is always a pleasure. There are many discounts and suppliers are Irish.”

Helpful Report

Posted 1 month ago

Hi Helen, Thank you for the 5-star review! We’re delighted to hear you enjoy shopping with us and that you value the discounts and Irish suppliers. We appreciate your support and look forward to welcoming you back soon. Warm regards, Team Kilkenny Design

Posted 1 month ago

Kilkenny Design is rated 4.5 based on 3,775 reviews