Kilkenny Design Reviews

Name: Kilkenny Design
Address: Killarney, Killarney, Co. Kerry
Rating: 4.50

4.5 Rating 3,225 Reviews

87 %

of reviewers recommend Kilkenny Design

4.5

Based on 3,225 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

021-4308392

Email:

info@kilkennygroup.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordering was easy but there was nearly a two week delay in delivery - that is understandable if it has to be ordered in but I didn’t find this out until I emailed to see what the delay was. I feel that should have been communicated sooner to me. Thank you.”

Helpful Report

Posted 3 weeks ago

Hi Anne, Thank you for your feedback. We're glad to hear that ordering was easy, but we sincerely apologize for the delay in delivery and the lack of communication regarding it. We completely understand how important timely updates are, and we appreciate you bringing this to our attention. Your comments will help us improve our communication in the future. If there's anything else we can assist you with, please reach out. Warm regards, Team Kilkenny Design

Posted 1 week ago

“I found some great products and the website was easy to navigate”

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Posted 3 weeks ago

Hi Jennifer, Thank you for your fantastic 5-star review! We're delighted to hear that you found some great products and that our website was easy to navigate. Making your shopping experience enjoyable is our top priority, and it’s wonderful to know we succeeded in this. We hope to see you back at Kilkenny Design soon! Warm regards, Team Kilkenny Design

Posted 3 weeks ago

“It’s a wonderful piece of art, many people admire it.”

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Posted 3 weeks ago

Hi Gabriele, Thank you for your wonderful 5-star review! We're so pleased to hear that you consider our piece a work of art and that it has caught the admiration of many. It truly means a lot to us when our creations resonate with our customers. We hope to see you again at Kilkenny Design soon! Warm regards, Team Kilkenny Design

Posted 3 weeks ago

“The orla kiely purse i bought broke immediately. Poor quality”

Helpful Report

Posted 3 weeks ago

Hi Ruth, Thank you for taking the time to share your experience with us. We're so sorry to hear that the Orla Kiely purse didn't meet your expectations and broke right away. This is not the standard of quality we aim for, and we appreciate your feedback. Please reach out to us via email at info@kilkennygroup.com and we can assist you with further. Kind regards, Team Kilkenny Design

Posted 3 weeks ago

“Necklace bought for my daughters birthday she is delighted with it”

Helpful Report

Posted 3 weeks ago

Hi Eleanor, Thank you for your lovely 4-star review! We’re thrilled to hear that your daughter is delighted with her new necklace. It’s heartwarming to know that our pieces can bring joy to such special occasions. We hope to see you again soon at Kilkenny Design! Warm regards, Team Kilkenny Design

Posted 3 weeks ago

“Always very satisfied with my purchase from Kilkenny Design.”

Helpful Report

Posted 3 weeks ago

Hi Catherine, Thank you for your fantastic 5-star review! We’re thrilled to hear that you are always satisfied with your purchases from Kilkenny Design. Your continued support means the world to us, and we’re here to keep bringing you joy with our collections. Looking forward to welcoming you back soon! Warm regards, Team Kilkenny Design

Posted 3 weeks ago

“I reside in Australia and I am over the moon with my purchase, I was worried about possible breakage having to travel so far but due Kilkenny’s careful package everything arrived safely and only took 6 days to arrive. Very happy!!”

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Posted 3 weeks ago

Hi Sandra, Thank you for your wonderful 5-star review! We’re overjoyed to hear that your order arrived safely and promptly all the way to Australia. Our team takes great care in packaging to ensure that your treasures reach you in perfect condition. We can’t wait to serve you again at Kilkenny Design! Warm regards, Team Kilkenny Design

Posted 3 weeks ago

“quick delivery”

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Posted 3 weeks ago

Hi Nicole, Thank you for your fantastic 5-star review! We're delighted to hear that you enjoyed quick delivery. Our team works hard to ensure your items arrive promptly, and it’s wonderful to know that this met your expectations. We look forward to having you back at Kilkenny Design soon! Warm regards, Team Kilkenny Design

Posted 3 weeks ago

“Excellent utem”

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Posted 3 weeks ago

Hi Breda, Thank you for your fantastic 5-star review! We’re thrilled to hear that you had an excellent experience with us. Your kind words inspire us to keep providing the best quality and service to our customers. We look forward to seeing you again soon! Warm regards, Team Kilkenny Design

Posted 3 weeks ago

“Very easy system to navigate. Efficient service and VERY careful packaging of items for delivery are only some of the reasons I order from Kilkenny Design. I also like the fact that they're an Irish company.”

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Posted 3 weeks ago

Hi Angela, Thank you for your fantastic 5-star review! We’re delighted to hear that you find our system easy to navigate and appreciate our careful packaging. Supporting our Irish roots is also something we cherish, and your kind words mean so much to us. We look forward to welcoming you back to Kilkenny Design soon! Warm regards, Team Kilkenny Design

Posted 3 weeks ago

“Thank you for the extra caution for securing this set with bubble wraps, and many wrapping papers and an extra box inside the big box. My lady is truly satisfied with the quality and how neat of a set it is. 72 pieces for this price truly not easy to find. I highly recommend this product, 18/10 stainless steel. If you compare it to different sites of this product, its same quality but much less pieces. This is great for big gatherings, or to storage some and put some for daily use and take out the other sum for those events. All around Thank you, I also am satisfied with this set.”

Helpful Report

Posted 3 weeks ago

Hi Leo, Thank you so much for your glowing 5-star review! We're thrilled to hear that you appreciated the extra care in packaging and that your lady is satisfied with the quality of the set. It's wonderful to know that our 18/10 stainless steel offering stands out in both quality and value, especially for those big gatherings! Your recommendation means a lot to us, and we’re grateful for your support. We hope to welcome you back to Kilkenny Design soon! Warm regards, Team Kilkenny Design

Posted 3 weeks ago

“Hat fits great and is well constructed. The craftmanship is very apparent. I imagine it will last for many years. Shipping (to US) was quick and cheap. Can't ask much else.”

Helpful Report

Posted 3 weeks ago

Hi Philip, Thank you for your fantastic 5-star review! We're thrilled to hear that your hat fits great and showcases the craftsmanship we pride ourselves on. It’s wonderful to know you appreciate the quality, and we hope it brings you joy for many years to come. We're also glad to hear that the shipping to the US met your expectations! Looking forward to seeing you back at Kilkenny Design soon! Warm regards, Team Kilkenny Design

Posted 3 weeks ago

“Service was very good. I would recommend putting more details of the products on the website. Purchased a handbag. It would be nice to lenght if strap, dimensions.”

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Posted 3 weeks ago

Hi Linda, Thank you for your 3-star review! We're glad to hear you experienced good service. We appreciate your suggestion regarding more detailed product information on our website, including strap lengths and dimensions. Your feedback helps us enhance our customer experience, and we will certainly take it into consideration. We hope to see you again soon at Kilkenny Design! Warm regards, Team Kilkenny Design

Posted 3 weeks ago

“Winter will be so much better.”

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Posted 3 weeks ago

Hi Denise, Thank you for your amazing 5-star review! We're thrilled to hear that you believe winter will be so much better with our products. It warms our hearts to know that we can help brighten your season. We look forward to seeing you again soon at Kilkenny Design! Warm regards, Team Kilkenny Design

Posted 3 weeks ago

“The wine glasses were just what I had been looking for. I had a set exactly like them and several had gotten broke and it seems to be a hard size to find. They match my set perfectly and the shipping was fast and efficient.”

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Posted 3 weeks ago

Hi Kelly, Thank you for your amazing 5-star review! We’re thrilled to hear that you found the perfect wine glasses to match your set and that our shipping was fast and efficient. It’s wonderful when we can help you complete your collection! We look forward to welcoming you back to Kilkenny Design soon! Warm regards, Team Kilkenny Design

Posted 3 weeks ago

“I’ve enjoyed every piece of jewelry and clothing that I’ve purchased in person and online since 2023.”

Helpful Report

Posted 3 weeks ago

Hi Susan, Thank you so much for your fabulous 5-star review! We’re thrilled to hear that you’ve enjoyed every piece of jewelry and clothing you've purchased, both in person and online. Your satisfaction is our greatest reward, and we're delighted to have been a part of your shopping experience since 2023. We can’t wait to welcome you back to Kilkenny Design soon! Warm regards, Team Kilkenny Design

Posted 3 weeks ago

“I was so pleased with my purchase at the shop that I ordered two more sets online from them for members of my family”

Helpful Report

Posted 3 weeks ago

Hi Paul, Thank you so much for your wonderful 5-star review! We are thrilled to hear that you were pleased with your purchase and that you chose to order even more for your family. It’s always a joy to know our products are appreciated and shared among loved ones. We look forward to serving you again at Kilkenny Design! Warm regards, Team Kilkenny Design

Posted 3 weeks ago

“Easy to order and quick delivery.”

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Posted 4 weeks ago

Hi there, Thank you for your amazing 5-star review! We're thrilled to hear that you found ordering easy and appreciated the quick delivery. Your satisfaction is our priority, and we're delighted that we met your expectations. Looking forward to serving you again soon at Kilkenny Design! Warm regards, Team Kilkenny Design

Posted 3 weeks ago

“Fun to follow Eoin R. about the country !”

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Posted 4 weeks ago

Hi Robert, Thank you for your fantastic 5-star review! We’re excited to hear that you enjoyed following Eoin R. around the country. It’s great to know that our team’s journey resonates so well with our customers. We look forward to having you with us at Kilkenny Design again soon! Warm regards, Team Kilkenny Design

Posted 3 weeks ago

“Excellent service. Thank you.”

Helpful Report

Posted 4 weeks ago

Hi there, Thank you for your excellent 5-star review! We truly appreciate your kind words about our service. It's our mission to provide the best experience for our customers, and we’re thrilled to know we met your expectations. We look forward to welcoming you back to Kilkenny Design soon! Warm regards, Team Kilkenny Design

Posted 3 weeks ago

Kilkenny Design is rated 4.5 based on 3,225 reviews