Kilkenny Design Reviews

Name: Kilkenny Design
Address: Killarney, Killarney, Co. Kerry
Rating: 4.50

4.5 Rating 3,225 Reviews

87 %

of reviewers recommend Kilkenny Design

4.5

Based on 3,225 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

021-4308392

Email:

info@kilkennygroup.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Products are amazing and the staff were very pleasant.”

Helpful Report

Posted 1 week ago

“Everything was well packaged and the order arrived promptly. I was a bit nervous as my previous order was also sent via GLS and not only did I have to spend over a week trying to get it delivered, when it did arrive it looked like they had been playing football with the box. Fortunately, that was not the case this time. I like ordering Irish made products and Kilkenny Shop has a wide variety of items.”

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Posted 1 week ago

“Ordered online - very happy with the products and how they were packed. Unfortunately it took a full week for delivery from Dublin to Dublin.”

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Posted 1 week ago

“Excellent offers and super fast delivery to Germany! Will shop there again for sure!”

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Posted 1 week ago

“Excellent friendly staff,very responsive and helpful.”

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Posted 1 week ago

Hi Deirdre, Thank you so much for your wonderful 5-star review! We’re delighted to hear that you had a great experience with our friendly and responsive staff. Helping our customers is what we strive for, and it’s fantastic to know that you felt supported during your visit. We truly appreciate your kind words and look forward to welcoming you back to Kilkenny Design soon! Warm regards, Team Kilkenny Design

Posted 1 week ago

“I bought an enibas charm for my friend. She loves the gift. I wanted to use new member discount but it doesn’t apply to enibas.”

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Posted 1 week ago

Hi Cathy, Thank you so much for your lovely 5-star review! We're delighted to hear that your friend loves the enibas charm you chose for her. It's always wonderful to find the perfect gift! We appreciate your feedback regarding the new member discount, and we understand how that can be a bit confusing. Your support means a lot to us, and we hope to see you back at Kilkenny Design soon! Warm regards, Team Kilkenny Design

Posted 1 week ago

“I live in the USA and placed an order for some Irish Textiles/linens. They were beautiful and came on time. However, I had an issue with my order, which the C.S. team at Kilkenny Designs addressed promptly and solved to my satisfaction. Highly recommend this fine establishment.”

Helpful Report

Posted 1 week ago

Hi Mel, Thank you so much for your fantastic 5-star review! We’re delighted to hear that your experience with our Irish textiles was positive, and it's wonderful that our customer service team was able to assist you promptly. Your recommendation means the world to us! We truly appreciate your support and hope to serve you again at Kilkenny Design in the future! Warm regards, Team Kilkenny Design

Posted 1 week ago

“Lovely shop, great variety of items to choose from. My very 1st order was delivered by An Post and the whole experience was amazing. Now shop have sales,so decided to buy 3 items in total for presents. How dissapointing to see a shop like Kilkenny Design are using such a low rated, horrible delivery partners to like GLS? My parcel is missing,with 3 items in it and marked as delivered by your delivery partners,seriously? Nobody's from GLS wasveven close to my address, but market parcel delivered?!”

Helpful Report

Posted 1 week ago

Hi Olesja, Thank you for reaching out and sharing your experience. We're so sorry to hear about the issues with your delivery. It's always disappointing when a package doesn't arrive as expected. We understand how frustrated you must feel, and we truly appreciate your feedback regarding our delivery partners. We'll be sure to address this with them as we continually strive to improve our service. We have received your email on this and are working to resolve. Warm regards, Team Kilkenny Design

Posted 1 week ago

“It has a great selection of products and reasonable prices staff are very helpful .”

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Posted 1 week ago

Hi Rosaleen, Thank you for your fantastic 5-star review! We’re thrilled to hear that you enjoyed our wide selection of products and found our prices reasonable. It’s also wonderful to know that our staff was helpful during your visit. We truly appreciate your feedback and look forward to welcoming you back to Kilkenny Design soon! Warm regards, Team Kilkenny Design

Posted 1 week ago

“Really good selection of bags online and quick delivery”

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Posted 1 week ago

Hi Joan, Thank you so much for your fantastic 5-star review! We're thrilled to hear that you enjoyed our selection of bags and that your delivery was quick. Your satisfaction is our priority, and we're glad to know we met your expectations! We truly appreciate your support and hope to see you back at Kilkenny Design soon! Warm regards, Team Kilkenny Design

Posted 1 week ago

“I used the online shop and it was very easy fi d everything I wanted”

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Posted 1 week ago

Hi Christine, Thank you so much for your fantastic 5-star review! We're thrilled to hear that you found our online shop easy to navigate and that you were able to find everything you wanted. Your satisfaction is our top priority, and we’re glad we could make your shopping experience enjoyable. We appreciate your support and look forward to having you back at Kilkenny Design soon! Warm regards, Team Kilkenny Design

Posted 1 week ago

“Ecxellent & quick service”

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Posted 1 week ago

Hi there, Thank you for your excellent 5-star review! We’re thrilled to hear that you experienced quick service during your visit. Our team is dedicated to providing a seamless shopping experience, and your feedback is greatly appreciated. We look forward to welcoming you back to Kilkenny Design soon! Warm regards, Team Kilkenny Design

Posted 1 week ago

“Excellent service and friendly s”

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Posted 1 week ago

Hi Noel, Thank you so much for your wonderful 5-star review! We’re thrilled to hear that you enjoyed our excellent service and found our team to be friendly. Your satisfaction is our top priority, and it’s fantastic to know we made a positive impression during your visit. We can't wait to welcome you back to Kilkenny Design soon! Warm regards, Team Kilkenny Design

Posted 1 week ago

“Very happy with my purchases.”

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Posted 1 week ago

Hi Margaret, Thank you so much for your fantastic 5-star review! We’re thrilled to hear that you are very happy with your purchases. Your satisfaction is our top priority, and it means a lot to us to know that you had a positive experience. We truly appreciate your support and look forward to welcoming you back to Kilkenny Design soon! Warm regards, Team Kilkenny Design

Posted 1 week ago

“Love the quality”

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Posted 1 week ago

Hi James, Thank you for your wonderful 5-star review! We’re thrilled to hear that you love the quality of our products. Ensuring top-notch craftsmanship is our passion, and it’s fantastic to know that it resonates with our customers. We truly appreciate your support and hope to see you again soon at Kilkenny Design! Warm regards, Team Kilkenny Design

Posted 1 week ago

“The graduation statue is beautifully made. Delivery was much earlier than expected which was a bonus.”

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Posted 1 week ago

Hi Franca, Thank you so much for your wonderful 5-star review! We’re thrilled to hear that you find the graduation statue beautifully made and that it arrived ahead of schedule. It’s always a pleasure to delight our customers with timely delivery! We truly appreciate your kind words and hope to see you back at Kilkenny Design soon! Warm regards, Team Kilkenny Design

Posted 1 week ago

“Good service”

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Posted 2 weeks ago

Hi Mai, Thank you for taking the time to leave us a great 4-star review! We're thrilled to hear that you experienced good service during your visit. Your feedback is incredibly important to us, and we're always aiming to enhance our customer experience. We hope to welcome you back to Kilkenny Design very soon! Warm regards, Team Kilkenny Design

Posted 1 week ago

“Easy to order on line Fast delivery Packaged very secure.”

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Posted 2 weeks ago

Hi James, Thank you so much for your wonderful 5-star review! We're thrilled to hear that you found it easy to order online and that your delivery arrived quickly and securely. Making your shopping experience seamless is our goal, and it's great to know we hit the mark! We sincerely appreciate your feedback and look forward to serving you again at Kilkenny Design! Warm regards, Team Kilkenny Design

Posted 1 week ago

“When my husband & I honeymooners in Ireland, I bought him thos scent. He loved it! Wonderful smell. On our 6th wedding anniversary, I ordered it from company as a reminisce of our honeymoon.”

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Posted 2 weeks ago

Hi Dawn, Thank you so much for your lovely 5-star review! We're thrilled to hear that the scent has brought back such beautiful memories from your honeymoon and continues to be cherished on your special occasions. It’s heartwarming to know that you think of us in celebrating your anniversary! We truly appreciate your support and look forward to welcoming you back to Kilkenny Design soon! Warm wishes, Team Kilkenny Design

Posted 1 week ago

“Exactly as seen online and good quality”

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Posted 2 weeks ago

Hi Olamide, Thank you so much for your wonderful 5-star review! We’re thrilled to hear that your order was exactly as seen online and that you’re pleased with the quality. Customer satisfaction is our top priority, and it’s fantastic to know we met your expectations. We truly appreciate your support and look forward to your next visit to Kilkenny Design! Warm regards, Team Kilkenny Design

Posted 1 week ago

Kilkenny Design is rated 4.5 based on 3,225 reviews