Kilkenny Design Reviews

Name: Kilkenny Design
Address: Killarney, Killarney, Co. Kerry
Rating: 4.48

4.5 Rating 3,676 Reviews

86 %

of reviewers recommend Kilkenny Design

4.5

Based on 3,676 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

021-4308392

Email:

info@kilkennygroup.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always very happy with my purchase from Kilkenny shop.”

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Posted 1 week ago

“Very impressed with my online order, delivered quickly & very well packed”

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Posted 1 week ago

Hi Kim, Thank you so much for your kind 5-star review. We're thrilled to hear your online order arrived quickly and was well packed. Warm regards, Team Kilkenny Design

Posted 1 week ago

“I am very happy with my order”

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Posted 1 week ago

Hi Siobhan, Thank you so much for your 5-star review. We’re delighted you’re happy with your order. Warm regards, Team Kilkenny Design

Posted 1 week ago

“Ordered a 2023 Waterford Christmas ornament and the parcel arrived without the 2023 disc, which was the purpose of ordering this ornament. Customer service offered me 20% off or I could return it. I’m very unhappy with this purchase.”

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Posted 1 week ago

Hi Anita, We’re really sorry to hear the 2023 disc was missing from your Waterford ornament. Im vey sorry to say this was the last in stock, Please email info@kilkennygroup.com if you wish to revist your options. Kind regards, Team Kilkenny Design

Posted 1 week ago

“Very efficient”

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Posted 1 week ago

Hi Gay, Thank you for your 5-star review. We’re glad to hear you found us very efficient. Hope you have you back shopping again with us soon. Warm regards, Team Kilkenny Design

Posted 1 week ago

“Great selection of Irish gifts and packaged very well”

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Posted 1 week ago

Hi Marie, Thank you for your 5-star review. We're delighted you loved the selection of Irish gifts and that they were packaged well. We hope to have you back again soon. Kind regards, Team Kilkenny Design

Posted 1 week ago

“Items were received quickly, in good condition and packaged with care. Excellent service!”

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Posted 1 week ago

Hi Heather, Thank you so much for your 5-star review. We’re thrilled to hear your items arrived quickly, in good condition and well packaged. We hope to have you back again soon. Warm regards, Team Kilkenny Design

Posted 1 week ago

“Great experience, seamless”

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Posted 1 week ago

Hi there, Thank you so much for your 5-star review. We’re thrilled to hear you had a great experience and that everything felt seamless. We hope to have you back again soon. Warm regards, Team Kilkenny Design

Posted 1 week ago

“Kilkenny provided great customer service when an item I received was damaged in shipping.”

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Posted 2 weeks ago

Hi there, Thank you so much for your 5-star review. We're glad our customer service could help resolve the issue with the damaged item. We hope to have you back again soon. Warm regards, Team Kilkenny Design

Posted 1 week ago

“Love the products mostly Irish made”

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Posted 2 weeks ago

Hi Susan, Thank you so much for your 5-star review. We’re delighted you love the products, especially that they’re mostly Irish made. We hope to have you back again soon. Warm regards, Team Kilkenny Design

Posted 1 week ago

“A very efficient service as always. Prompt reply and my order so carefully and professionally packages.”

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Posted 2 weeks ago

Hi Helen, Thank you so much for your 5-star review. We’re delighted to hear you found our service efficient and that your order was carefully and professionally packaged. We hope to have you back again soon. Warm regards, Team Kilkenny Design

Posted 1 week ago

“I recently purchased 2 crystal items as gifts. Delivery was fast and the recipients are very happy.”

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Posted 2 weeks ago

Hi Liz, Thank you so much for your 5-star review. We're thrilled to hear your gifts were well received and that delivery was fast. We hope to have you back again soon. Warm regards, Team Kilkenny Design

Posted 1 week ago

“Great quality, stunning designs.”

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Posted 2 weeks ago

Hi there, Thank you so much for your 5-star review. We're thrilled you love the great quality and stunning designs. We hope to have you back again soon. Warm regards, Team Kilkenny Design

Posted 1 week ago

“The shop/ delivery was fine but the product is losing colour already. Disappointed.”

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Posted 2 weeks ago

Hi Rachel, We’re really sorry to hear the product is losing colour already. We’d like to investigate this with you and make it right. Please email info@kilkennygroup.com with your order number, a brief description of the issue, and photos if possible so we can review with our product team and arrange the best resolution. Kind regards, Team Kilkenny Design

Posted 2 weeks ago

“Arrived very quickly and match ed the description perfectly. Thank you”

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Posted 2 weeks ago

Hi Una, Thank you so much for your 5-star review. We're thrilled that your item arrived quickly and matched the description perfectly. We hope to have you back again soon. Warm regards, Team Kilkenny Design

Posted 1 week ago

“Excellent experience”

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Posted 2 weeks ago

Hi Gertrude, Thank you so much for your 5-star review. We're thrilled you had an excellent experience with Kilkenny Design. We hope to have you back again soon. Warm regards, Team Kilkenny Design

Posted 1 week ago

“Excellent service, I enjoy shopping inshore and online. I Love that Irish designs are being promoted and supported.”

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Posted 2 weeks ago

Hi there, Thank you so much for your 5-star review. We’re thrilled you enjoy shopping both instore and online, and that you’re happy to see Irish designs being promoted and supported. We hope to welcome you back again soon. Warm regards, Team Kilkenny Design

Posted 1 week ago

“Did not receive hat”

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Posted 2 weeks ago

Hi Anne, We’re really sorry to hear you didn’t receive your hat. We want to resolve this quickly. Please email info@kilkennygroup.com with your order number and any relevant details so we can investigate with the courier and get this sorted. Kind regards, Team Kilkenny Design

Posted 2 weeks ago

“Prompt delivery online. Well packaged”

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Posted 2 weeks ago

Hi Geraldine, Thank you so much for your 5-star review. We're delighted to hear your order was delivered promptly and well packaged. Warm regards, Team Kilkenny Design

Posted 1 week ago

“Quick efficent purchase on website Prompt delivery”

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Posted 3 weeks ago

Hi there, Thank you for your 5-star review. We’re thrilled you found your purchase quick and the delivery prompt. Warm regards, Team Kilkenny Design

Posted 1 week ago

Kilkenny Design is rated 4.5 based on 3,676 reviews