Kilkenny Design Reviews

“ Good price, good communication, and sure you can't go wrong with a McNutt product...! ”

“ I ordered a wool cape. It looks great, and I was lucky to find it at a 50% discount — such an amazing price for a 100% wool cape! The only issue is that the head opening feels a bit tight. It fits, but I wish the edge were elastic. The shipping was super fast! ”

“ I’m very satisfied with the overall aesthetics of the crystal vase I purchased. Excellent quality at a discount price. The package was extremely well safeguard for transit and dispatched on time. ”

“ Service was excellent but delivery was atrocious. Gls left my package on the road outside my gate in torrential rain after I instructed them to leave it in my porch. Appalling anyone could have taken it ”

“ Ease of shopping online. Reasonably priced. Quick delivery. Reccommended. ”

“ Very happy with my purchase, fast delivery. Would buy from here agy ”

“ No correspondence, eg returns label or invoice. Very difficult to make a return unless you travel to a store. ”

“ I found the returns information and process very unclear. I took time to explain it to your customer service team and they didn't acknowledge anything I said. Out of frustration, I unsubscribed, which I also told your customer care agent, so I'm surprised to be hearing back from you now two weeks later. ”

“ Awful returns and exchange program, very difficult to manage with UPS. ”

“ I still haven't received my item purchased weeks later. I think at this stage I should get a refund so that I can buy something else somewhere else. Such bad service I would not recommend using your service. ”

“ Great product but extremely bad delivery & customer service. I was hipping a product to US, had paid extra for faster delivery but the delivery date for still missed by a few days. When I mailed/called i was just informed that they can't help it, there would be no refund of delivery fee as it's not their headache. Even calling did not help. Not ordering from the again. ”

“ I was promised, by your employee, that my order would be here for the date it was need. It was not. Your website said 1-2 days delivery for Ireland. It was not. Item had to be returned, & then I had to follow up on my refund as it wasn’t processed! ”

“ Service was excellent but delivery was atrocious. Gls left my package on the road outside my gate in torrential rain after I instructed them to leave it in my porch. Appalling anyone could have taken it ”

“ Excellent service and packed and delivered perfectly. Kilkenny Design really know how to look after their customers and pack and present their products to the highest standard. This is the best on line shopping, in my experience, 5 stars . Thank you ”

“ Very good customer service and products always high quality ”