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I was promised, by your employee, that my order would be here for the date it was need. It was not. Your website said 1-2 days delivery for Ireland. It was not. Item had to be returned, & then I had to follow up on my refund as it wasn’t processed!
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posted 1 month ago
- Anonymous
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I returned my order by post. Have yet to receive a refund despite contacting customer service twice
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posted 10 months ago
- Caroline Fitzsimons
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Product delivered was not as described on web. Return procedure with your courier a shambles. Communication response from your support team very patchy. I would be very hesitant to use your online service again. Refund was processed promptly once return sorted.
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posted 1 year ago
- Jonathan Derham
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the return had to be paid for,l with An Post, however the refund was quick.
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posted 1 year ago
- Anonymous
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Item has been returned well over a month ago and refund still not processed. H
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posted 1 year ago
- Anonymous
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I returned it yesterday in person for a refund but he assistant refused to refund the postage of 5.
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posted 1 year ago
- A. E. Cullen-Morgan
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39 ,
I am very disappointed and have refused to pay the above customs fees, I have advised by my solicitor that the package will be returned to you the sender and I will then expect a full refund.
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posted 1 year ago
- James Crean
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I RETURNED AN ITEM AND HAVE NOT YET HEARD BACK. NO CUTLERY NO REFUND.
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posted 1 year ago
- Greg Dalton
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I really like Kilkenny Design and find the delivery service efficent. However, I recently had to chase up a refund for a returned item and it left me feeling a little less inclined to shop with you.
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posted 1 year ago
- Anonymous
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I had to email the company to get my refund processed even though the dress was returned the pay it arrived which was well over a week ago possibly 2 .
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posted 1 year ago
- Caroline Dore Geraghty
