Kilkenny Design Reviews

4.4 Rating 1,971 Reviews
84 %
of reviewers recommend Kilkenny Design
4.4
Based on 1,971 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read Kilkenny Design Reviews
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Phone:

021-4308392

Email:

info@kilkennygroup.com

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Anonymous
Anonymous  // 01/01/2019
Fast delivery, good value products
Helpful Report
Posted 6 hours ago
I love shopping at Kilkenny and was so glad to discover that I could order online and have goods shipped to the UK. Quality brands and great sale reductions.
Helpful Report
Posted 2 days ago
Great choice of accessories and fast delivery. Very Happy Customer.
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Posted 2 days ago
Great value, well packed Orla Kiely bowels, delivery on time
Helpful Report
Posted 3 days ago
Dear D, Thank you so much for your exceptional 5-star rating of Kilkenny Design! We truly appreciate your kind words and the time you took to share your experience with us. We're thrilled to hear that you found our Orla Kiely bowls to be great value and that they were well packed for delivery. We pride ourselves on providing quality products and ensuring they reach our customers in perfect condition and on time. Furthermore, we'd like to express our gratitude for your continued loyalty to Kilkenny Design. It's customers like you who inspire us to continually strive for excellence in all aspects of our service. Once again, thank you for your fantastic review and for choosing Kilkenny Design. We look forward to serving you with more delightful products in the future. Warm regards, Kilkenny Design Team
Posted 2 days ago
Good customer service. Received a painting badly damaged and there was a seamless return policy and i received a replacement item intact in no time at all. Would recommend.
Helpful Report
Posted 3 days ago
Dear Shauna, Thank you so much for taking the time to give us a 5-star rating for Kilkenny Design. We truly appreciate your kind words and recommendation. We are delighted to hear that you had a positive experience with our customer service. We strive to provide the best service possible, and it is wonderful to know that our return policy was seamless for you. We understand that receiving a damaged painting can be disappointing, but we are glad we could resolve the issue promptly and provide you with a replacement item in perfect condition. Once again, thank you for your support and recommendation. It means a lot to us. If you have any further feedback or if there is anything else we can assist you with, please don't hesitate to reach out. Best regards, Kilkenny Design Team
Posted 2 days ago
prompt and excellent service
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Posted 3 days ago
Thank you so much for your wonderful 5-star rating of Kilkenny Design! We genuinely appreciate your support and are thrilled to hear that you had a great experience with us. Providing prompt and excellent service is something we strive for, so it's fantastic to see that reflected in your feedback. Your satisfaction means a lot to us, and we look forward to serving you again in the future.
Posted 2 days ago
Very pleased with my Belleek jug from Kilkenny. It arrived Ed well packed and with a few days of ordering
Helpful Report
Posted 1 week ago
Dear Patricia, Thank you so much for taking the time to leave us a 5-star rating! We are thrilled to hear that you are very pleased with your Belleek jug from Kilkenny Design. Our team always strives to ensure that your order arrives in excellent condition and within a few days of ordering. We truly appreciate your support and look forward to serving you again in the future. Warm regards, Kilkenny Design team
Posted 3 days ago
The shop assistant was fantastic, so helpful.
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Posted 1 week ago
Dear Elizabeth, Thank you so much for your incredible 5-star rating of Kilkenny Design! We truly appreciate your support and loyalty as a customer. We're delighted to hear that you found our shop assistant to be fantastic and helpful. They strive to provide exceptional customer service and make every visit a memorable one. Your kind words will surely motivate them to continue their fantastic work. Once again, thank you for your continuous support and for being a loyal customer of Kilkenny Design. We look forward to serving you again in the future! Warm regards, Kilkenny Design Team.
Posted 3 days ago
I was impressed with the promptness and accuracy of my order. The package was packed very well and arrived well protected. I will shop with Kilkenny again. Linda Ritchie Burns
Helpful Report
Posted 1 week ago
Dear Linda Ritchie Burns, Thank you so much for your wonderful 5-star rating of our store, Kilkenny Design! We greatly appreciate your support and taking the time to share your positive experience with us. We are thrilled to hear that you were impressed with the promptness and accuracy of your order. Ensuring that our customers' orders are delivered efficiently and accurately is one of our top priorities. It's also great to know that the package was well-packed and arrived safely. We take utmost care in packaging our items to ensure they are well-protected during transit. We can't wait to welcome you back to Kilkenny Design for your future shopping needs. Should you have any questions or require any assistance, please do not hesitate to reach out to us. Thank you once again for your feedback and for choosing Kilkenny Design! Warm regards, Kilkenny Design Team.
Posted 3 days ago
Everything arrived in perfect condition and properly packed.
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Posted 1 week ago
Thank you for taking the time to leave us a wonderful 5-star rating for Kilkenny Design! We truly appreciate your support and we're thrilled to know that you had an excellent experience with us. Moreover, we are delighted to hear that everything arrived in perfect condition and properly packed. Our team takes great pride in ensuring that our products are packaged securely and arrive safely at our customers' doorstep. We understand the importance of delivering items in pristine condition, and your feedback reassures us that we are maintaining our high standards. Once again, thank you for your kind words and for choosing Kilkenny Design. We look forward to serving you again in the future! Warm regards, Kilkenny Deign Team.
Posted 3 days ago
Nice website & purchase arrived quickly within days - well done
Helpful Report
Posted 1 week ago
Dear Niamh, Thank you so much for giving us a fantastic 5-star rating for Kilkenny Design! We truly appreciate your kind words and support. It's delightful to know that you had a great experience with our website and that your purchase arrived quickly within days. We strive to ensure efficient delivery, and we're thrilled that everything went smoothly for you. Your feedback means a lot to us, and we couldn't be happier that you were satisfied with your shopping experience. We're grateful for customers like you who appreciate our efforts. Thank you once again for your amazing review and for choosing Kilkenny Design. We look forward to serving you in the future! Best regards, Kilkenny Design Team.
Posted 3 days ago
Helpful friendly chatty person in Killarney, I felt valued as your customer
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Posted 1 week ago
Dear Gill, Thank you so much for your wonderful 5-star rating of Kilkenny Design. We truly appreciate your support and taking the time to share your experience with us. We are thrilled to hear that you had a fantastic interaction with our team member in Killarney. Your kind words about their helpfulness, friendliness, and chattiness have made us all smile! Our main goal is to ensure that every customer feels valued and attended to, so it's incredibly rewarding to know that we achieved that with you. Once again, we are grateful for your rating and for being a valued customer. We look forward to serving you again soon. Best regards, Kilkenny Design Team.
Posted 3 days ago
Beautiful store with unique gifts
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Posted 1 week ago
Thank you, Kelley, for your glowing 5-star rating of Kilkenny Design! We appreciate your kind words and are thrilled to hear that you found our store beautiful and our gifts unique. It's customers like you who make all our efforts worthwhile. We look forward to serving you again soon! Kilkenny Design Team!!
Posted 3 days ago
Product arrived damaged. Customer service was supreme in replacement of product.
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Posted 1 week ago
Thank you so much for taking the time to rate Kilkenny Design with five stars! We truly appreciate your support and loyalty as a customer. We are delighted to hear that you had a positive experience with our customer service team regarding the replacement of your damaged product. We strive to provide excellent service and ensure our customers' satisfaction, so your feedback is truly rewarding. Once again, thank you for your continued support of Kilkenny Design. We look forward to serving you for many more years to come! Best regards, Kilkenny Design Team!!
Posted 3 days ago
The gifts were delivered promptly and in excellent condition. The recepients were delighted.
Helpful Report
Posted 1 week ago
Thank you so much for your wonderful 5-star rating of Kilkenny Design! We truly appreciate your support and are thrilled to hear that you had such a positive experience with us. We are delighted to know that the gifts you ordered were delivered promptly and in excellent condition. Our team takes great care in ensuring that every package meets the highest standards before it reaches its destination. It brings us immense joy to hear that the recipients were delighted with their gifts! Once again, we want to express our gratitude for your kind words and for choosing Kilkenny Design. We look forward to assisting you with any future gifting needs. Warmest regards, Kilkenny Design Team
Posted 3 days ago
I visited the Kilkenny Shop on my trip to Ireland so I knew I’d have a great experience with their online store! Great website, had everything I wanted plus reasonable prices! International shipping was smooth and fast. Highest recommendation!
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Posted 1 week ago
Dear Jennifer, Thank you so much for your amazing 5-star rating of Kilkenny Design! We are thrilled to hear that you had a fantastic experience with our online store, and we appreciate your kind words. "I visited the Kilkenny Shop on my trip to Ireland so I knew I’d have a great experience with their online store! Great website, had everything I wanted plus reasonable prices! International shipping was smooth and fast. Highest recommendation!" We are thrilled to know that our website had everything you were looking for, and that our prices met your expectations. It's also great to hear that our international shipping process was smooth and fast for you. Thank you again for taking the time to share your positive feedback and for recommending us. We truly appreciate your support and hope to serve you again in the future. Warmest regards, The Kilkenny Design Team
Posted 3 days ago
All good thanks!
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Posted 1 week ago
Dear Alina, Thank you so much for taking the time to give us a fantastic 5-star rating! We truly appreciate your feedback and are thrilled to hear that you had a great experience at Kilkenny Design. All good thanks! We hope to have the pleasure of serving you again soon. Best regards, Kilkenny Design Team
Posted 3 days ago
Easy transaction, fast delivery!
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Posted 2 weeks ago
Thank you so much for giving Kilkenny Design a stellar 5-star rating! We truly appreciate your support and are delighted to hear that you had a great experience with us. Indeed, easy transactions and fast delivery are always among our top priorities. It brings us joy to know that we were able to meet your expectations efficiently. We value your feedback and the time you took to share your thoughts. Should you need any assistance in the future, please do not hesitate to reach out to us. We look forward to serving you again soon! Warm regards, Kilkenny Design Team
Posted 3 days ago
The Kilkenny shop is fab! i knew about it long before i bought my items online as we used to live in Dublin many years ago and it was always a go to place, really good quality on everything. Thank You Marian
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Posted 2 weeks ago
Dear Marian, Thank you so much for your fantastic five-star rating of Kilkenny Design! We are thrilled to hear about your positive experience with our online shop. Your kind words about our store being a go-to place with excellent quality truly made our day. We are grateful for your continued support, and we hope to serve you again soon! Warm regards, The Kilkenny Design Team
Posted 2 weeks ago
Great website with choice of classic products excellent customer care and delivery service
Helpful Report
Posted 2 weeks ago
Dear Patricia, Thank you so much for your 5-star rating of Kilkenny Design! We truly appreciate your kind words and are thrilled to hear that you found our website to be great, with a choice of classic products. It is fantastic to know that you also had an excellent experience with our customer care and delivery service. We are grateful for your support and look forward to continuing to serve you with the best products and service in the future. If you ever need assistance with anything, please don't hesitate to reach out. Warm regards, Kilkenny Design Team!!
Posted 2 weeks ago
Kilkenny Design is rated 4.4 based on 1,971 reviews