Name: Kilkenny Design
Address: Killarney, Killarney, Co. Kerry
Rating: 4.41

“Excellent experience. Order delivered promptly and everything ordered is perfect. Love the blue bag and tennis bracelet especially.”

Helpful Report

Posted 1 month ago

Dear Janet, Thank you so much for your glowing 5-star rating of Kilkenny Design! We truly appreciate your kind words and positive feedback. We are thrilled to hear that you had an excellent experience with us, and we're glad to know that your order was promptly delivered and everything you ordered is perfect. Your appreciation for the blue bag and tennis bracelet especially warms our hearts! It brings us immense joy to know that our products have made you happy. At Kilkenny Design, we strive to deliver the highest quality items and provide exceptional service, so your satisfaction means the world to us. Once again, thank you for taking the time to share your feedback. We appreciate your support and are thrilled to have you as a happy customer. If you have any further inquiries or if there's anything else we can assist you with, please don't hesitate to reach out to us. Wishing you all the best, and we look forward to serving you again in the future! Warm regards, Kilkenny Design Team!!

Posted 4 weeks ago

“I have always loved your woolen blankets. I purchased one several years ago for my daughter,and always wanted to purchase another fo myself! It didn't disappoint! So warm and soft. Quality workmanship.”

Helpful Report

Posted 1 month ago

Dear Mary, Thank you so much for your 5-star rating of Kilkenny Design! We truly appreciate your kind words and are thrilled to hear that you have always loved our woolen blankets. Your support and satisfaction mean the world to us. We're delighted to know that the blanket you purchased several years ago for your daughter has lived up to your expectations. Quality workmanship and creating warm and soft products are our top priorities. We're glad to hear that we didn't disappoint and that you have wanted to purchase another one for yourself. Please don't hesitate to reach out if there's anything else we can help you with. We would be more than happy to assist you in any way we can. Thank you again for your wonderful feedback, Mary! Warmest regards, Kilkenny Design Team!!

Posted 4 weeks ago

“My items were delivered in a timely manner and the quality of products were very good. Customer service was very efficient and timely.”

Helpful Report

Posted 1 month ago

Hi Luisa, Thank you so much for taking the time to share your feedback about your experience with Kilkenny Design. Firstly, allow us to apologize for the inconvenience caused by the delay in receiving your order. We understand how frustrating it can be, and we sincerely apologize for falling short of your expectations in this regard. Your feedback is valuable to us, and we would like to better understand the issues you faced. Could you kindly provide us with more details about your order, such as the order number, to info@kilkennygroup.com so we can investigate the situation further. If you have any further concerns or questions, please do not hesitate to reach out to us. We're here to assist you. Kind regards, Kilkenny Design Team

Posted 1 month ago

“Excellent service”

Helpful Report

Posted 1 month ago

Dear Martina, Thank you so much for taking the time to give us a 5-star rating! We truly appreciate your kind words and support for Kilkenny Design. It brings us immense joy to know that you had such a positive experience with us. Excellent service is at the heart of everything we do, and we are glad to see that it resonated with you. Our team works diligently to ensure that our customers receive the highest quality products and exceptional service, so it's fantastic to hear that it shone through during your visit. Once again, we are grateful for your feedback and for choosing Kilkenny Design. We look forward to serving you again in the future! Warm regards, Kilkenny Design Team!!

Posted 4 weeks ago

“Very good”

Helpful Report

Posted 1 month ago

Dear DEIRDRE, Thank you so much for taking the time to leave us a 5-star rating! We are thrilled to hear that you had a very good experience at Kilkenny Design. Your support as a loyal customer means the world to us. Once again, thank you for your positive feedback and for choosing Kilkenny Design. We can't wait to welcome you back soon! Best regards, Kilkenny Design Team!!

Posted 4 weeks ago

“Really nice products and a great choice . Customer service is excellent and delivery times five star. Highly recommended. A very satisfied customer.Thank you.”

Helpful Report

Posted 1 month ago

Thank you so much for your amazing 5-star rating of Kilkenny Design! We are absolutely thrilled to hear that you enjoyed your experience with us. We are thrilled to know that you found our products to be really nice and enjoyed the great variety we offer. Our team takes great pride in providing excellent customer service, and we are glad to hear that it met your expectations. We also strive to ensure that our delivery times are top-notch, so it's fantastic to hear that you were impressed with our quick and reliable shipping. Your recommendation means the world to us, and we are delighted to have you as a very satisfied customer. Thank you once again for your kind words and for choosing Kilkenny Design. Best regards, Kilkenny Design Team!!

Posted 4 weeks ago

“I purchased the lovely Irish coffee mugs. Beautifully made, the recipe is itched unto the glass everyone loved them. I also purchased the Belleek mug. Just beautiful. Such quality merchandise at very reasonable price. My first purchases from Kilkenny Shop. A great find.”

Helpful Report

Posted 1 month ago

Dear Carolyn, Thank you so much for your fantastic 5-star rating of Kilkenny Design! We are thrilled to hear that you enjoyed your experience with us and that you are satisfied with your purchases. We are delighted to hear that you found the Irish coffee mugs beautifully made and loved the etched recipe on the glass. It's always great to know that our customers appreciate the attention to detail. The Belleek mug is indeed a stunning piece, and we're pleased to hear that you were impressed with its quality. At Kilkenny Design, we take pride in offering quality merchandise at reasonable prices, and we're thrilled that you found us to be a great find. We hope that your first purchases from us are just the beginning of a long-lasting relationship, and we look forward to serving you again in the future. Thank you again for your fabulous review, and please feel free to reach out if there is anything else we can assist you with! Warm regards, Kilkenny Design Team.

Posted 2 weeks ago

“On time delivery and solid customer service. Wasn't sure what to expect order from Ireland to USA. Highly recommend.”

Helpful Report

Posted 1 month ago

Hi Tracy, Thank you for taking the time to leave us with such a lovely review. We are delighted to hear that you are so pleased with your order. We would like to send out our thanks for your valued custom and we look forward to welcoming out back in the future. Kindest regards, Danielle Customer Care and Sales Specialist | Kilkenny Group

Posted 1 month ago

“Very good. Delivery very fast”

Helpful Report

Posted 1 month ago

Hi Carmel, Thank you for taking the time to leave us with such a lovely review. We are delighted to hear that you are so pleased with your order. We would like to send out our thanks for your valued custom and we look forward to welcoming out back in the future. Kindest regards, Danielle Customer Care and Sales Specialist | Kilkenny Group

Posted 1 month ago

“Great service. Fast and easy. Thank you”

Helpful Report

Posted 1 month ago

Hi , Thank you for taking the time to leave us with such a lovely review. We are delighted to hear that you are so pleased with your order. We would like to send out our thanks for your valued custom and we look forward to welcoming out back in the future. Kindest regards, Danielle Customer Care and Sales Specialist | Kilkenny Group

Posted 1 month ago

“I was very pleased with the item I purchased from the Kilkenny shop I would definitely use there sevices again”

Helpful Report

Posted 1 month ago

Hi David,, Thank you for taking the time to leave us with such a lovely review. We are delighted to hear that you are so pleased with your order. We would like to send out our thanks for your valued custom and we look forward to welcoming out back in the future. Kindest regards, Danielle Customer Care and Sales Specialist | Kilkenny Group

Posted 1 month ago

“Wet happy with the whole experience snd staff were extremely helpful . Thank you Carol”

Helpful Report

Posted 1 month ago

Hi Carol, Thank you for taking the time to leave this review. We are thrilled to hear that you were so pleased with the level of service you received from our team here at Kilkenny and that we were able to assist you in. I have passed on these kind words from you to the relevant team Thank you for your custom, we look forward to welcoming out back in the future. Kindest regards, Danielle Customer Care and Sales Specialist | Kilkenny Group

Posted 1 month ago

“This is a fabulous dress I can’t wait to wear it”

Helpful Report

Posted 1 month ago

Hi , Thank you for taking the time to leave us with such a lovely review. We are delighted to hear that you are so pleased with your order. We would like to send out our thanks for your valued custom and we look forward to welcoming out back in the future. Kindest regards, Danielle Customer Care and Sales Specialist | Kilkenny Group

Posted 1 month ago

“Excellent service - packaging amazing.”

Helpful Report

Posted 1 month ago

Hi , Thank you for taking the time to leave us with such a lovely review. We are delighted to hear that you are so pleased with your order. We would like to send out our thanks for your valued custom and we look forward to welcoming out back in the future. Kindest regards, Danielle Customer Care and Sales Specialist | Kilkenny Group

Posted 1 month ago

“Beautiful shop with very helpful staff, a pleasure to shop here”

Helpful Report

Posted 1 month ago

Hi Eileen, Thank you for taking the time to leave this review. We are thrilled to hear that you were so pleased with the level of service you received from our team here at Kilkenny and that we were able to assist you. I have passed on these kind words from you to the relevant team Thank you for your custom, we look forward to welcoming out back in the future. Kindest regards, Danielle Customer Care and Sales Specialist | Kilkenny Group

Posted 1 month ago

“Received my beautiful dress today .Very well packed in a box . Dress really well made .”

Helpful Report

Posted 1 month ago

Hi Ellen, Thank you for taking the time to leave us with such a lovely review. We are delighted to hear that you are so pleased with your order. We would like to send out our thanks for your valued custom and we look forward to welcoming out back in the future. Kindest regards, Danielle Customer Care and Sales Specialist | Kilkenny Group

Posted 1 month ago

“When my order arrived it was faulty I contacted customer services. They immediately sent a.replacement. I told them I was going on holidays and didn't want a box left outside my door. They said they put it in a jiffy bag to go through my letter box. They sent it express delivery so it arrived before I went on holiday. I was impressed with their friendly efficient service.”

Helpful Report

Posted 1 month ago

Dear Margaret, Thank you so much for your wonderful 5-star rating of Kilkenny Design! We truly appreciate your support and are thrilled to hear that you had a great experience with us. We were sorry to hear about the fault in your initial order, but we're glad that our customer services team was able to promptly send a replacement. Your satisfaction is our utmost priority, and we were happy to accommodate your request of not leaving the box outside your door. We're glad that the replacement arrived in a jiffy bag through your letterbox before you went on your holiday. Your kind words about our friendly and efficient service mean the world to us. We strive to provide the best experience for our customers, and it's delightful to know that we met your expectations. Thank you once again for your support, and we hope to serve you again in the future! Best regards, Kilkenny Design Team.

Posted 2 weeks ago

“Excellent product, great packaging, super supplier x”

Helpful Report

Posted 1 month ago

Hi Ken, Thank you for taking the time to leave us with such a lovely review. We are delighted to hear that you are so pleased with your order. We would like to send out our thanks for your valued custom and we look forward to welcoming out back in the future. Kindest regards, Danielle Customer Care and Sales Specialist | Kilkenny Group

Posted 1 month ago

“My order was delivered promptly and I was very happy with it”

Helpful Report

Posted 1 month ago

Hi Jennifer, Thank you for taking the time to leave us with such a lovely review. We are delighted to hear that you are so pleased with your order. We would like to send out our thanks for your valued custom and we look forward to welcoming out back in the future. Kindest regards, Danielle Customer Care and Sales Specialist | Kilkenny Group

Posted 1 month ago

“Excellent customer friendly service”

Helpful Report

Posted 1 month ago

Hi Tracy, Thank you for taking the time to leave us with such a lovely review. We are delighted to hear that you are so pleased with your order. We would like to send out our thanks for your valued custom and we look forward to welcoming out back in the future. Kindest regards, Daniellle Customer Care and Sales Specialist | Kilkenny Group

Posted 1 month ago


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Could Be Better

Kilkenny Design Reviews