Kilkenny Design Reviews

Name: Kilkenny Design
Address: Killarney, Killarney, Co. Kerry
Rating: 4.49

4.5 Rating 3,361 Reviews

87 %

of reviewers recommend Kilkenny Design

4.5

Based on 3,361 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

021-4308392

Email:

info@kilkennygroup.com

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My nephew is getting married next year. I buy champagne flutes as an engagement gift for my nieces and .nephews. These champagne flutes are by far the prettiest flutes. I would buy from Kilkenny Design again in a heartbeat. Thank you so much.”

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Posted 1 week ago

“Excellent shopping experience, Natural and easy flow around shop, Great range of products”

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Posted 2 weeks ago

“I give you a nine. One star stopped for bad customer care. Not personal only under your rules. They need to change.”

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Posted 1 month ago

“Delighted with my bracelet”

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Posted 1 month ago

“Quick delivery - just one craved glass that was replaced”

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Posted 1 month ago

“Fast delivery and fair pricing. What I was not expecting was the broker charge for the delivery. I think this should be mentioned on the front end as it does change the cost of the items”

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Posted 1 month ago

“Great selection of products”

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Posted 1 month ago

“Great deals.”

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Posted 1 month ago

“I would have prefered the option on pick up in store delivery was slow.”

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Posted 1 month ago

“Very effiecent, ordered at the started of the week, received my order by the end of the week.”

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Posted 1 month ago

“Bag was a little bit damaged when received. Maybe that's why it was on sale. Very nice bag also fast delivery”

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Posted 2 months ago

“Website experience is seamless and items arrived as described. It said delivery 1 to 2 days, just to note this is after dispatch which for some reason can take a few days.”

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Posted 2 months ago

“Great service kilkenny shop had what I wanted in stock and i received in 2days. With 15%off delighted”

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Posted 2 months ago

“Very nice staff just don't have selection that's on line ....l find postage can be expensive and you can't do collection at nearest store which would be useful.”

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Posted 2 months ago

“I always enjoy browsing in our local Kilkenny Design shop and am tempted on many occasions.”

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Posted 2 months ago

“Kilkenny shop has a good range of irish products and some non-irish too all at reasonable prices. I would prefer if it focussed exclusinvely on Irish products and more original design. The cafe is very good too. Online shopping is good but I find the products are over-packaged - a lot of bubble wrap to make up space in a box that is too big for the items purchased. This could be improved and would likely save money for the company.”

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Posted 2 months ago

“Good service”

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Posted 2 months ago

Hi Mai, Thank you for taking the time to leave us a great 4-star review! We're thrilled to hear that you experienced good service during your visit. Your feedback is incredibly important to us, and we're always aiming to enhance our customer experience. We hope to welcome you back to Kilkenny Design very soon! Warm regards, Team Kilkenny Design

Posted 2 months ago

“Necklace bought for my daughters birthday she is delighted with it”

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Posted 2 months ago

Hi Eleanor, Thank you for your lovely 4-star review! We’re thrilled to hear that your daughter is delighted with her new necklace. It’s heartwarming to know that our pieces can bring joy to such special occasions. We hope to see you again soon at Kilkenny Design! Warm regards, Team Kilkenny Design

Posted 2 months ago

“Excellent product. Style par excellence.”

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Posted 3 months ago

Hi Nancy, Thank you so much for your wonderful 4-star review! We're thrilled to hear that you think our product exemplifies style par excellence. Your feedback is invaluable to us and inspires our team to continue delivering quality items to our customers! We hope to see you again at Kilkenny Design soon! Warm regards, Team Kilkenny Design

Posted 3 months ago

“Good selection of Irish-made products of good quality compared to Made In China junk. Nice as gifts and souvenirs. The prices are commonly similar to the out-of-factory prices, so check for their offers to get a better deal. They don't have in-store pick-up/click-and-collect which is a bit of a shame”

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Posted 3 months ago

Hi there, Thank you for your thoughtful 4-star review! We're pleased to hear that you appreciate our selection of high-quality Irish-made products and that you find them perfect for gifts and souvenirs. We always strive to offer great value, so we encourage you to keep an eye out for our special offers! We appreciate your feedback about the lack of in-store pick-up; we're continuously looking to improve, and your input is invaluable. We hope to see you back at Kilkenny Design soon! Warm regards, Team Kilkenny Design

Posted 3 months ago

Kilkenny Design is rated 4.5 based on 3,361 reviews