Kilkenny Design Reviews

Name: Kilkenny Design
Address: Killarney, Killarney, Co. Kerry
Rating: 4.49

4.5 Rating 3,561 Reviews

86 %

of reviewers recommend Kilkenny Design

4.5

Based on 3,561 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

021-4308392

Email:

info@kilkennygroup.com

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Relatively speedy delivery but was unimpressed that such a small light item (6 x pastry forks) would warrant such high p&p. Many Irish retailers have free delivery.”

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Posted 1 week ago

“It is very easy to shop. My only issue was I purchased gift. You were offering free shipping, however it was not given with my purchase.”

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Posted 1 week ago

“I loved on- line shopping because of the very wide selection of products. And of course the sale- reductions. My purchases arrived promptly and very well wrapped. So, everyone is pleased. Thank you.”

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Posted 1 week ago

“Nice easy to use website. Ordering and delivery was no hastle”

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Posted 1 week ago

“Great products quick delivery”

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Posted 1 week ago

“Very good on line experience - one scarf ordered was sent is an alternative colour - otherwise all good.”

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Posted 1 week ago

“Delivery was very slow, and the two Torc Christmas candles I ordered weren't as nice as last year”

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Posted 2 weeks ago

“Service was excellent but delivery was atrocious. Gls left my package on the road outside my gate in torrential rain after I instructed them to leave it in my porch. Appalling anyone could have taken it”

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Posted 2 weeks ago

“Very good.”

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Posted 2 weeks ago

“Brilliant”

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Posted 3 weeks ago

“Good price, good communication, and sure you can't go wrong with a McNutt product...!”

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Posted 3 weeks ago

“Shopping was easy and a quick delivery.”

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Posted 3 weeks ago

“Very good customer service and products always high quality”

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Posted 3 weeks ago

“Fantastic shipping speed, good customer service, overall really like this company. My only disappointment is discontinuation of Irish pottery lines that I really like. I’ve emailed a couple times and asked if I could make a final purchase on Paul Maloney pottery and have not received a response, I know of no other option to buy his goods in Ireland that ships to the US with such good terms, and as I mentioned, overall very happy to purchase from Kilkenny. Very unfortunate and disappointing.”

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Posted 3 weeks ago

“Good selection of products. Online shopping is great”

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Posted 4 weeks ago

“Delivery turnaround time was satisfactory however the product itself (scarf) was very disappointing - constantly shedding threads and looks shabby.”

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Posted 1 month ago

“Have found shopping at Kilkenny Design very satisfying. The products are first class, reasonably priced and delivered in a very acceptable time.”

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Posted 1 month ago

“Laura in Customer Service was excellent. She sorted my problem straight away. Would be reluctant tho to order again incase I got GLS to deliver.”

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Posted 1 month ago

Hi Aisling, Thank you for your feedback, and I’m sorry to hear about the delivery issues you’re experiencing with GLS. We use both GLS and An Post as couriers. Please reach out to us at info@kilkennygroup.com so we can assist you further. We appreciate your understanding and hope to make your future experiences better. Best wishes, Team Kilkenny Design

Posted 1 month ago

“Excellent products at reasonable prices! Am very happy shopping with Kilkenny Design.”

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Posted 1 month ago

“Very happy with all I bought. Delivery was a bit slower than normal this time.”

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Posted 1 month ago

Kilkenny Design is rated 4.5 based on 3,561 reviews