Kilkenny Design Reviews

Name: Kilkenny Design
Address: Killarney, Killarney, Co. Kerry
Rating: 4.41

4.4 Rating 1,978 Reviews

84 %

of reviewers recommend Kilkenny Design

4.4

Based on 1,978 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

021-4308392

Email:

info@kilkennygroup.com

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautifully made”

Helpful Report

Posted 1 day ago

“I found the staff in Nutgrove very pleasant and helpful. I was a bit annoyed though after purchasing a guess bag that there as a charge for a paper bag to put it in. Generally I carry my own carrier bags but the bag I purchased was too big for them. Other than that, Kilkenny Shop is a lovely shop to browse around and maybe treat yourself to something nice.”

Helpful Report

Posted 4 days ago

“Love the clothes bit disappointed to see them reduced week after purchase”

Helpful Report

Posted 2 weeks ago

Dear Theresa, Thank you so much for rating Kilkenny Design with 4 stars! We truly appreciate your feedback and support as a loyal customer. We are thrilled to hear that you love our clothes! We strive to provide the best quality and stylish pieces for our customers. However, we understand your disappointment in seeing certain items we recently purchased being reduced in price. We apologize for any inconvenience caused by this and assure you that we constantly review and update our pricing to offer the best value for our customers. Thank you again for taking the time to share your experience and thoughts with us. We value your loyalty and look forward to serving you in the future. If there is anything else we can assist you with, please do not hesitate to let us know. Best regards, Kilkenny Design Team.

Posted 1 week ago

“Lovely dress.”

Helpful Report

Posted 2 weeks ago

Dear Liz, Thank you so much for your 4-star rating of Kilkenny Design! We greatly appreciate your feedback and are thrilled to hear that you enjoyed your experience with us. Lovely dress, by the way! Your continued loyalty as a customer means the world to us, and we look forward to serving you again in the future. Warm regards, Kilkenny Design Team.

Posted 1 week ago

“I am happy with my previous purchases and I am awaiting a further order this week Looking forward to it .”

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Posted 4 weeks ago

Hi Margaret, Thank you for taking the time to leave us with such a lovely review. We are delighted to hear that you are so pleased with your order. We would like to send out our thanks for your valued custom and we look forward to welcoming out back in the future. Kindest regards, Danielle Customer Care and Sales Specialist | Kilkenny Group

Posted 4 weeks ago

“i thought mens skin lotion very small considering the price”

Helpful Report

Posted 4 weeks ago

Dear Ann, Thank you so much for the incredible 4-star rating you gave us at Kilkenny Design! We truly appreciate your support and feedback. We understand your concern regarding the size of the men's skin lotion in relation to its price. We constantly strive to offer high-quality products that meet our customers' expectations, and we appreciate you bringing this to our attention. Your feedback is invaluable to us, as it helps us improve and ensure that we meet the needs of all our customers. Once again, thank you for choosing Kilkenny Design and for taking the time to share your experience with us. We hope to see you again soon, and please don't hesitate to reach out if you have any further suggestions or feedback. Warm regards, Kilkenny Design Team.

Posted 1 week ago

“Shop experience very good. But on line customer care I thought was not well informed regarding the item I was interested in buying. I was enquiring about the type of material that the item was made of and I did not get a satisfactory answer.”

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Posted 1 month ago

Hi there, Thank you for taking the time to leave us with such a lovely review. We are delighted to hear that you are happy with our service. We would like to send out our thanks for your valued custom and we look forward to welcoming out back in the future. If you would like to pop an email into to us explaining which item you didn't receive he information you'd expected, I can pass this on to be looked in. Kindest regards, Customer Care and Sales Specialist | Kilkenny Group

Posted 1 month ago

“Great service and fast delivery. Really happy with my purchases.”

Helpful Report

Posted 1 month ago

,Thank you very much for your 4-star rating of Kilkenny Design! We truly appreciate your feedback and are so glad to hear that you had a positive experience with us. Great service and fast delivery are two aspects we prioritize, and we are delighted that your purchases met your expectations. If you ever need any assistance or have any further inquiries, please don't hesitate to reach out. Thank you once again for choosing Kilkenny Design, and we hope to serve you again in the future! Best regards, Kilkenny Design Team!!

Posted 3 weeks ago

“Excellent customer service in our Cashel Branch. Products are high quality materials and design. The descriptions online tho, are lacking in enough detail”

Helpful Report

Posted 1 month ago

Hi, Thank you for taking the time to leave us with such a lovely review. We are delighted to hear that you are so pleased with your order. We would like to send out our thanks for your valued custom and we look forward to welcoming out back in the future. Kindest regards, Danielle Customer Care and Sales Specialist | Kilkenny Group

Posted 1 month ago

“Kilkenny Design sell quality items at reasonable "sale" prices. However some items although they are of good quality do seem to be expensive when "not" on sale !”

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Posted 1 month ago

“All good no complaints”

Helpful Report

Posted 2 months ago

Hi Irene, Thank you for taking the time to leave us with such a lovely review. We are delighted to hear that you are so pleased with your order. We would like to send out our thanks for your valued custom and we look forward to welcoming out back in the future. Kindest regards, Danielle Customer Care and Sales Specialist | Kilkenny Group

Posted 1 month ago

“It took a little longer than expected to arrive.”

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Posted 2 months ago

“I love the Kilkenny shop.. So many gift ideas for all occasions..”

Helpful Report

Posted 2 months ago

Hi Patricia Thank you for taking the time to leave us with such a lovely review. We would like to send out our thanks for your valued custom and we look forward to welcoming out back in the future. Kindest regards, Danielle Customer Care and Sales Specialist | Kilkenny Group

Posted 1 month ago

“Jars arrived with some cosmetic damage but customer services replaced immediately no quibble.”

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Posted 2 months ago

“Once my earrings were shipped and arrived in England I received them fairly quickly. They were well packed in nice little gift boxes. Unfortunately the stone fell out of one of my earrings on day 2 of wearing them. Thankfully it happened at home and I found it in the lounge. I glued it back on with superglue and it has been fine since. This was a fault from the manufacturer. Had I lived nearer the shop, I would have gone back for another pair, as this should not have happened. I'm still happy with my buy though, and I would not hesitate to buy something again from Kilkenny Shop!”

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Posted 2 months ago

“Speedy delivery!”

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Posted 2 months ago

Dear Jodi, Thank you so much for taking the time to rate Kilkenny Design with four stars! We really appreciate your feedback and are thrilled to hear that you had a positive experience with us. Speedy delivery! We're glad to know that your order arrived promptly, ensuring your satisfaction. Our team is committed to providing excellent customer service and delivering high-quality products in a timely manner. Once again, thank you for choosing Kilkenny Design. We hope to have the opportunity to serve you again in the future! Best regards, Kilkenny Design Team!!

Posted 3 weeks ago

“My order came without any delay and was just what I ordered”

Helpful Report

Posted 2 months ago

Hi Breege, Thank you so much for taking the time to leave a 4-star rating for Kilkenny Design. We truly appreciate your feedback and are thrilled to hear that you received your order without any delay. We always strive to provide excellent service, and it's great to know that we were able to meet your expectations. Thank you for choosing Kilkenny Design! Best regards, Kilkenny Design Team!!

Posted 3 weeks ago

“Fast service”

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Posted 2 months ago

Thank you so much for taking the time to leave a 4-star rating for Kilkenny Design! We truly appreciate your support and are glad to hear that you were happy with our service. At Kilkenny Design, we strive to provide fast service to ensure our customers have a pleasant shopping experience. We value your feedback and will continue working hard to maintain the high standards that we are known for. It was a pleasure serving you, and we look forward to welcoming you back on your next visit.

Posted 3 weeks ago

“A couple of pieces came broken but they responded quickly that they would be replaced. I hope this is true.”

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Posted 2 months ago

“My jacket came pretty fast, although after it arrived in Canada, I wasn't sure who the carrier was because it just said it was with their partner in Canada. Anyway I absolutely love my jacket. It was a great deal!”

Helpful Report

Posted 2 months ago

Thank you so much for your wonderful 4-star rating of Kilkenny Design! We greatly appreciate your feedback and are thrilled to hear that you absolutely love your jacket. It's fantastic that it arrived swiftly, despite the slight confusion regarding the carrier in Canada. We always strive to provide a seamless shopping experience for our valued customers. Once again, thank you for choosing Kilkenny Design. We're delighted that you found our jacket to be a great deal, and we hope it continues to bring you joy and satisfaction. Best regards, Kilkenny Design Customer Support

Posted 1 week ago

Kilkenny Design is rated 4.4 based on 1,978 reviews