Kilkenny Design Reviews

Name: Kilkenny Design
Address: Killarney, Killarney, Co. Kerry
Rating: 4.48

4.5 Rating 3,775 Reviews

86 %

of reviewers recommend Kilkenny Design

4.5

Based on 3,775 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

021-4308392

Email:

info@kilkennygroup.com

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Of late your shirt lenghts are not great u need to cater for all”

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Posted 7 hours ago

“Excellent shop ,great customer care experience .”

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Posted 1 week ago

Hi there, Thank you for the 4-star review! We’re glad you had a great experience and appreciate your feedback. We hope to welcome you back soon. Warm regards, Team Kilkenny Design

Posted 1 week ago

“The shop itself and the products and everything were great. The only negative was all the hoops to get it through customs.”

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Posted 1 week ago

Hi Diane, Thank you for the 4-star review! We’re glad you liked the shop and the products. Sorry to hear about the customs issues, we appreciate you bearing with it and will pass your feedback along to help improve the experience. We’d love to welcome you back soon. Warm regards, Team Kilkenny Design

Posted 1 week ago

“Always good quality, arrives within timeline”

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Posted 3 weeks ago

“very easy to deal with. product arrived on timely manner despite a shipping hiccup.”

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Posted 1 month ago

Hi Mary, Thank you for the 4-star review! We’re glad it was easy to deal with and that your product arrived on time despite the shipping hiccup. We appreciate your support and hope to welcome you back soon. Kind regards, Team Kilkenny Design

Posted 1 month ago

“The size of the items were much smaller than expected. The dimensions should be added to the product descriptions as the images are misleading”

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Posted 1 month ago

Hi there, I’m really sorry to hear the items were smaller than you expected and that the images were possibly misleading. If you look at the descriptions section of the product page you will find the dimensions of the products are detailed here. If you would like to discuus further please send an email to us at info@kilkennygroup.com. Kind regards, Team Kilkenny Design

Posted 1 month ago

“I haven’t been in the shop for many years, you do not have a shop in my area.”

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Posted 1 month ago

“Your online shopping website is excellent, and your delivery service is efficient.”

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Posted 1 month ago

Hi Norman, Thank you so much for your lovely feedback. We’re glad you’re happy with our online shopping and delivery service. Kind regards, Team Kilkenny Design

Posted 1 month ago

“Shopped online with ease. Return process easy. Do NOT like the fact the price of a bag which advertises Kilkenny shop has been increased.”

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Posted 2 months ago

Hi Gill, Thank you for sharing your experience and for the 4-star rating. We’re glad the online shopping and returns were easy. We appreciate your feedback on the price increase and will take it into account. If there’s anything else we can help with, please let us know. Kind regards, Team Kilkenny Design

Posted 2 months ago

“Plenty of choice and very easy to buy online VERY Quick Delivery”

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Posted 2 months ago

Hi Geraldine, Thank you for the 4-star review! We’re glad you found plenty of choice and that buying online was easy, and that your delivery was very quick. We appreciate your support and hope to welcome you back soon. Warm regards, Team Kilkenny Design

Posted 1 month ago

“Loved the shop, the product and quick delivery”

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Posted 2 months ago

Hi there, Thank you for the 4-star review! We’re glad you loved the shop, the product, and the quick delivery. We appreciate your support and look forward to welcoming you back soon. Warm regards, Team Kilkenny Design

Posted 1 month ago

“A great range of products - always a great go-to for gifts and ideas... and for a treat for myself on this occasion”

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Posted 2 months ago

Hi Caroline, Thank you for the 4/5 review! We’re glad you enjoy the range and that Kilkenny Design is a great go-to for gifts and a treat for yourself on occasion. We appreciate your support and look forward to welcoming you back soon. Warm regards, Team Kilkenny Design

Posted 1 month ago

“Great shop, Fabulous range of products”

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Posted 2 months ago

Hi Martina, Thank you for the 4-star review! We’re glad you enjoyed Kilkenny Design and found a fabulous range of products. We appreciate your support and look forward to welcoming you back soon. Warm regards, Team Kilkenny Design

Posted 1 month ago

“Lovely sweater although quality of the yarn did not meet my expectations. Shipping was very fast.”

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Posted 2 months ago

“Relatively speedy delivery but was unimpressed that such a small light item (6 x pastry forks) would warrant such high p&p. Many Irish retailers have free delivery.”

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Posted 4 months ago

“It is very easy to shop. My only issue was I purchased gift. You were offering free shipping, however it was not given with my purchase.”

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Posted 4 months ago

“I loved on- line shopping because of the very wide selection of products. And of course the sale- reductions. My purchases arrived promptly and very well wrapped. So, everyone is pleased. Thank you.”

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Posted 4 months ago

Hi Angela, Thank you for the 4-star review! We’re glad you loved the wide selection, the sale reductions, and that your purchases arrived promptly and well wrapped. We appreciate your support and hope to welcome you back soon. Kind regards, Team Kilkenny Design

Posted 1 month ago

“Nice easy to use website. Ordering and delivery was no hastle”

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Posted 4 months ago

Hi Shane, Thank you for the 4-star review! We’re glad you found the website easy to use and that ordering and delivery were hassle-free. If there’s anything we can do to make your next experience even better, please let us know. Kind regards, Team Kilkenny Design

Posted 1 month ago

“Great products quick delivery”

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Posted 4 months ago

Hi there, Thank you for the 4-star review! We’re glad you liked our products and that delivery was quick. If there’s anything we can do to earn a perfect score, please let us know. Warm regards, Team Kilkenny Design

Posted 1 month ago

“Very good on line experience - one scarf ordered was sent is an alternative colour - otherwise all good.”

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Posted 4 months ago

Hi there, Thank you for the 4-star review! We’re glad the online experience was good. We’re sorry a scarf was sent in an alternative colour. If you’d like to arrange an exchange or have us help rectify, please contact our support with your order details and we’ll make it right. We appreciate your support and hope to welcome you back soon. Warm regards, Team Kilkenny Design

Posted 1 month ago

Kilkenny Design is rated 4.5 based on 3,775 reviews