Kilkenny Design Reviews

4.4 Rating 1,999 Reviews
84 %
of reviewers recommend Kilkenny Design
4.4
Based on 1,999 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read Kilkenny Design Reviews
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Phone:

021-4308392

Email:

info@kilkennygroup.com

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Anonymous
Anonymous  // 01/01/2019
Speedy delivery!
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Posted 2 months ago
Dear Jodi, Thank you so much for taking the time to rate Kilkenny Design with four stars! We really appreciate your feedback and are thrilled to hear that you had a positive experience with us. Speedy delivery! We're glad to know that your order arrived promptly, ensuring your satisfaction. Our team is committed to providing excellent customer service and delivering high-quality products in a timely manner. Once again, thank you for choosing Kilkenny Design. We hope to have the opportunity to serve you again in the future! Best regards, Kilkenny Design Team!!
Posted 1 month ago
My order came without any delay and was just what I ordered
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Posted 2 months ago
Hi Breege, Thank you so much for taking the time to leave a 4-star rating for Kilkenny Design. We truly appreciate your feedback and are thrilled to hear that you received your order without any delay. We always strive to provide excellent service, and it's great to know that we were able to meet your expectations. Thank you for choosing Kilkenny Design! Best regards, Kilkenny Design Team!!
Posted 1 month ago
Fast service
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Posted 2 months ago
Thank you so much for taking the time to leave a 4-star rating for Kilkenny Design! We truly appreciate your support and are glad to hear that you were happy with our service. At Kilkenny Design, we strive to provide fast service to ensure our customers have a pleasant shopping experience. We value your feedback and will continue working hard to maintain the high standards that we are known for. It was a pleasure serving you, and we look forward to welcoming you back on your next visit.
Posted 1 month ago
A couple of pieces came broken but they responded quickly that they would be replaced. I hope this is true.
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Posted 2 months ago
My jacket came pretty fast, although after it arrived in Canada, I wasn't sure who the carrier was because it just said it was with their partner in Canada. Anyway I absolutely love my jacket. It was a great deal!
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Posted 2 months ago
Thank you so much for your wonderful 4-star rating of Kilkenny Design! We greatly appreciate your feedback and are thrilled to hear that you absolutely love your jacket. It's fantastic that it arrived swiftly, despite the slight confusion regarding the carrier in Canada. We always strive to provide a seamless shopping experience for our valued customers. Once again, thank you for choosing Kilkenny Design. We're delighted that you found our jacket to be a great deal, and we hope it continues to bring you joy and satisfaction. Best regards, Kilkenny Design Customer Support
Posted 2 weeks ago
Purchased Tampa rain jacket very pleased with it. Very good quality. One crib there was way too much wrapping with the jacket.
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Posted 2 months ago
Dear Ann, Thank you so much for taking the time to rate Kilkenny Design with four stars! We truly appreciate your feedback and are thrilled to hear that you were pleased with your purchase of the Tampa rain jacket. We take great pride in providing high-quality products to our customers, so we are delighted that you found the jacket to be of excellent quality. We also appreciate your comment about the excessive packaging. We apologize for any inconvenience caused and will certainly take your feedback into consideration. Our aim is not only to offer exceptional products but also to ensure a sustainable and environmentally-friendly shopping experience. Once again, thank you for your valuable review. We look forward to serving you again in the future! Best regards, Kilkenny Design Team.
Posted 2 weeks ago
Welcoming shop
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Posted 2 months ago
Dear valued customer, Thank you so much for taking the time to leave us a fantastic 4-star rating. We greatly appreciate your support and feedback regarding your experience with Kilkenny Design. We're pleased to hear that you found our shop welcoming! At Kilkenny Design, we strive to create a warm and inviting atmosphere for our customers, ensuring a pleasant and enjoyable shopping experience. Thank you again for choosing Kilkenny Design, and we look forward to welcoming you back soon. Please let us know if there is anything else we can assist you with. Warm regards, Kilkenny Design Team.
Posted 2 weeks ago
Good selection of Irish products.
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Posted 2 months ago
Dear Maureen, Thank you for taking the time to give us a 4-star rating for your recent experience at Kilkenny Design. We truly appreciate your support and feedback! We are thrilled to hear that you found our selection of Irish products to be good. At Kilkenny Design, we strive to offer a diverse range of authentic Irish products that showcase our rich cultural heritage. Your kind words reinforce our commitment to providing quality items that celebrate the beauty and craftsmanship of Ireland. Once again, thank you for your wonderful review. It means a lot to us! We hope to welcome you back to Kilkenny Design soon for more delightful shopping experiences. Best regards, Kilkenny Design Team.
Posted 2 weeks ago
Nice glassware- decent price and delivery
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Posted 3 months ago
Thank you so much, Subhajit, for your 4-star rating of Kilkenny Design! We truly appreciate your feedback and are thrilled to hear that you enjoyed your experience with us. Nice glassware, decent price, and prompt delivery are a few of the things we strive to provide to our valued customers. We are glad that we were able to meet your expectations. Thank you once again, and we look forward to serving you in the future at Kilkenny Design!
Posted 2 weeks ago
Last item I ordered incorrect sweater arrived , correct brand incorrect Colour . ???
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Posted 3 months ago
Hi..can i suggest that for online sales u send sme bags with the products. I buy as presents and would be nice if there was an option to include the kilkenny design carrier bags. Thank you
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Posted 3 months ago
Very prompt service and I was very happy with the purchases. My only issue is with your packaging, very large carboard boxes and a huge amount of brown paper all for quite small items. It is such a waste. Otherwise all good.
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Posted 3 months ago
Very efficient shop to purchase in line. Items very well packaged and arrived fully in tact. Many thanks.
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Posted 3 months ago
Dear Caroline, Thank you so much for your 4-star rating and positive feedback about your experience with Kilkenny Design. We greatly appreciate your kind words and are thrilled to hear that you found our shop efficient for online purchases. We take pride in ensuring that items are meticulously packaged to ensure they arrive fully intact. Your satisfaction means a lot to us, and we are grateful for your support. Should you need anything else or have any further feedback, please don't hesitate to reach out to us. Many thanks again for choosing Kilkenny Design! Best regards, Kilkenny Design Team
Posted 2 weeks ago
Good and efficient service
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Posted 3 months ago
Hi , Thank you for taking the time to leave us with such a lovely review. We are delighted to hear that you are so pleased with your order. We would like to send out our thanks for your valued custom and we look forward to welcoming out back in the future. Kindest regards, Danielle Customer Care and Sales Specialist | Kilkenny Group
Posted 3 months ago
Was pleased with item and quickness of delivery,if I had one negative comment to make it would be the unnecessary wasteful packaging the product arrived in
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Posted 3 months ago
Easy website to navigate, goods were packaged correctly and arrived on time
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Posted 3 months ago
Hi Decclan, Thank you for taking the time to leave us with such a lovely review. We are delighted to hear that you are so pleased with your order. We would like to send out our thanks for your valued custom and we look forward to welcoming out back in the future. Kindest regards, Danielle Customer Care and Sales Specialist | Kilkenny Group
Posted 3 months ago
Unfortunately the address was not 100% correct
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Posted 3 months ago
Shopping on the site was easy and the goods were received within a few days as ordered. Properly packaged and in good condition.
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Posted 3 months ago
Hi , Thank you for taking the time to leave us with such a lovely review. We are delighted to hear that you are so pleased with your order. We would like to send out our thanks for your valued custom and we look forward to welcoming out back in the future. Kindest regards, Danielle Customer Care and Sales Specialist | Kilkenny Group
Posted 3 months ago
My order was sent to me very quick
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Posted 3 months ago
Hi Patricia, Thank you for taking the time to leave us with such a lovely review. We are delighted to hear that you are so pleased with your order. We would like to send out our thanks for your valued custom and we look forward to welcoming out back in the future. Kindest regards, Danielle Customer Care and Sales Specialist | Kilkenny Group
Posted 3 months ago
​Hi Patricia, Thank you for taking the time to leave us with such a lovely review. We are delighted to hear that you are so pleased with your order. We would like to send out our thanks for your valued custom and we look forward to welcoming out back in the future. Kindest regards, Danielle Customer Care and Sales Specialist | Kilkenny Group
Posted 2 months ago
I purchased some fragile items online. They arrived in perfect condition, on time.
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Posted 3 months ago
Hi Annmarie, Thank you for taking the time to leave us with such a lovely review. We are delighted to hear that you are so pleased with your order. We would like to send out our thanks for your valued custom and we look forward to welcoming out back in the future. Kindest regards, Danielle Customer Care and Sales Specialist | Kilkenny Group
Posted 3 months ago
Kilkenny Design is rated 4.4 based on 1,999 reviews