Kilkenny Design Reviews

Name: Kilkenny Design
Address: Killarney, Killarney, Co. Kerry
Rating: 4.48

4.5 Rating 3,775 Reviews

86 %

of reviewers recommend Kilkenny Design

4.5

Based on 3,775 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

021-4308392

Email:

info@kilkennygroup.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The size of the items were much smaller than expected. The dimensions should be added to the product descriptions as the images are misleading”

Helpful Report

Posted 1 month ago

Hi there, I’m really sorry to hear the items were smaller than you expected and that the images were possibly misleading. If you look at the descriptions section of the product page you will find the dimensions of the products are detailed here. If you would like to discuus further please send an email to us at info@kilkennygroup.com. Kind regards, Team Kilkenny Design

Posted 1 month ago

“The item I ordered arrived very well-packaged. Customer service was prompt and courteous responding to my questions. Thank you!”

Helpful Report

Posted 1 month ago

Hi there, Thank you for the 5-star review! We’re glad the item arrived well-packaged and that our customer service was prompt and courteous responding to your questions. We appreciate your support and look forward to welcoming you back soon. Kind regards, Team Kilkenny Design

Posted 1 month ago

“I received excellent customer service when buying jewellery in the Nassau street branch last week. Patrick was expert in curating and styling a look for an upcoming wedding.”

Helpful Report

Posted 1 month ago

Hi Patricia, Thank you for the 5-star review! We’re thrilled you had excellent customer service in our Nassau Street branch and that Patrick was expert in curating and styling a look for the upcoming wedding. We appreciate your support and hope to welcome you back soon. Warm regards, Team Kilkenny Design

Posted 1 month ago

“I received excellent customer service when buying jewellery in the Nassau street branch last week. Patrick was expert in curating and styling a look for an upcoming wedding.”

Helpful Report

Posted 1 month ago

“I received excellent customer service when buying jewellery in the Nassau street branch last week. Patrick was expert in curating and styling a look for an upcoming wedding.”

Helpful Report

Posted 1 month ago

“I received excellent customer service when buying jewellery in the Nassau street branch last week. Patrick was expert in curating and styling a look for an upcoming wedding.”

Helpful Report

Posted 1 month ago

Hi Patricia, Thank you for the 5-star review! We’re delighted you had excellent customer service at the Nassau Street branch and that Patrick was expert in curating and styling a look for the upcoming wedding. We appreciate your support and hope to welcome you back soon. Warm regards, Team Kilkenny Design

Posted 1 month ago

“Extremely good customer service.”

Helpful Report

Posted 1 month ago

Hi Catherine, Thank you for the 5-star review! We’re thrilled you found our customer service to be extremely good. We appreciate your support and look forward to welcoming you back soon. Warm regards, Team Kilkenny Design

Posted 1 month ago

“I am really happy with my purchase and more than happy with the prompt service I received. Thank you. Mary”

Helpful Report

Posted 1 month ago

Hi Mary, Thank you for the 5-star review! We’re really glad you’re happy with your purchase and that the service was prompt. We appreciate your support and hope to welcome you back soon. Warm regards, Team Kilkenny Design

Posted 1 month ago

“The Kilkenny Shop site was easy to use, very straight forward. And didn't leave me wondering, which sometimes happens when using a site outside the US. They were able to process my order quickly and efficiently.”

Helpful Report

Posted 1 month ago

Hi Claire, Thank you for the 5-star review! We’re glad the Kilkenny Shop site was easy to use and that your order was processed quickly and efficiently. We appreciate your support and look forward to welcoming you back soon. Warm regards, Team Kilkenny Design

Posted 1 month ago

“I had put in my order almost a month ago and paid for express shipping, and still have not received it. I also have not received an update from customer service yet after inquiring.”

Helpful Report

Posted 1 month ago

Hi there, I’m really sorry your order hasn’t arrived, we understand how frustrating this is. I can see a member of our team has been in contact with you to advise on next steps. Kind regards, Team Kilkenny Design

Posted 1 month ago

“Beautifully made bag. Perfect size. My iPad fits and I love the blue and white.”

Helpful Report

Posted 1 month ago

Hi Julie, Thank you for the 5-star review! We’re thrilled you love the bag, its size, that your iPad fits, and the blue and white. We appreciate your support and hope to welcome you back soon. Warm regards, Team Kilkenny Design

Posted 1 month ago

“Very good, highly recommend it.”

Helpful Report

Posted 1 month ago

Hi Richard, Thank you for the 5-star review! We're delighted you had a great experience at Kilkenny Design. We appreciate your support and hope to welcome you back soon. Warm regards, Team Kilkenny Design

Posted 4 weeks ago

“Fantastic on line shopping and fast delivery.”

Helpful Report

Posted 1 month ago

Hi Mary, Thank you for the 5-star review! We're delighted you had a fantastic online shopping experience and fast delivery. We appreciate your support and look forward to welcoming you back soon. Warm regards, Team Kilkenny Design

Posted 4 weeks ago

“There is so many beautiful items (many of which are Irish) to choose from in the Kilkenny shop.. First place I will go to for gifts for family & friends 🧡”

Helpful Report

Posted 1 month ago

“I haven’t been in the shop for many years, you do not have a shop in my area.”

Helpful Report

Posted 1 month ago

“We still have not received the product.”

Helpful Report

Posted 1 month ago

Hi Kristen, I’m really sorry you still haven’t received your product. We’d like to help resolve this quickly. Please reply with your order number and the email used for the purchase, or send this information to info@kilkennygroup.com so our team can investigate the delay and advise next steps. Kind regards, Team Kilkenny Design

Posted 1 month ago

“Bought this product while visiting Ireland, had some candles shipped to Canada afterwards, and love them.”

Helpful Report

Posted 1 month ago

Hi there, Thank you for the 5-star review! We’re delighted you love the candles and that they could reach you in Canada. We appreciate your support and hope to welcome you back soon. Warm regards, Team Kilkenny Design

Posted 1 month ago

“Great products, love the wasi seaweed line. Quick shipping. Thanks!”

Helpful Report

Posted 1 month ago

Hi there, Thank you so much for your 5-star review. We’re thrilled you loved the Wasi seaweed line and that shipping was quick. We appreciate your support and look forward to welcoming you back soon. Warm regards, Team Kilkenny Design

Posted 1 month ago

“Absolutely thrilled with the products and Absolutely brilliant service”

Helpful Report

Posted 1 month ago

Hi Niamh, Thank you so much for your 5-star review. We’re absolutely thrilled you’re delighted with the products and our service. We look forward to welcoming you back soon. Warm regards, Team Kilkenny Design

Posted 1 month ago

“Bought an item for a gift and unfortunately did not receive in time due to a shipping issue, very disappointing...”

Helpful Report

Posted 1 month ago

Hi there, I’m really sorry your gift didn’t arrive in time due to a shipping issue. We understand how disappointing that can be. Please email info@kilkennygroup.com with your order number and a brief note, and we’ll investigate with the courier and arrange the best resolution as quickly as possible. Kind regards, Team Kilkenny Design

Posted 1 month ago

Kilkenny Design is rated 4.5 based on 3,775 reviews