Kilkenny Design Reviews

Name: Kilkenny Design
Address: Killarney, Killarney, Co. Kerry
Rating: 4.48

4.5 Rating 3,775 Reviews

86 %

of reviewers recommend Kilkenny Design

4.5

Based on 3,775 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

021-4308392

Email:

info@kilkennygroup.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very impressed with my online order, delivered quickly & very well packed”

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Posted 1 month ago

Hi Kim, Thank you so much for your kind 5-star review. We're thrilled to hear your online order arrived quickly and was well packed. Warm regards, Team Kilkenny Design

Posted 1 month ago

“I am very happy with my order”

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Posted 1 month ago

Hi Siobhan, Thank you so much for your 5-star review. We’re delighted you’re happy with your order. Warm regards, Team Kilkenny Design

Posted 1 month ago

“Ordered a 2023 Waterford Christmas ornament and the parcel arrived without the 2023 disc, which was the purpose of ordering this ornament. Customer service offered me 20% off or I could return it. I’m very unhappy with this purchase.”

Helpful Report

Posted 1 month ago

Hi Anita, We’re really sorry to hear the 2023 disc was missing from your Waterford ornament. Im vey sorry to say this was the last in stock, Please email info@kilkennygroup.com if you wish to revist your options. Kind regards, Team Kilkenny Design

Posted 1 month ago

“Very efficient”

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Posted 1 month ago

Hi Gay, Thank you for your 5-star review. We’re glad to hear you found us very efficient. Hope you have you back shopping again with us soon. Warm regards, Team Kilkenny Design

Posted 1 month ago

“Great selection of Irish gifts and packaged very well”

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Posted 1 month ago

Hi Marie, Thank you for your 5-star review. We're delighted you loved the selection of Irish gifts and that they were packaged well. We hope to have you back again soon. Kind regards, Team Kilkenny Design

Posted 1 month ago

“Items were received quickly, in good condition and packaged with care. Excellent service!”

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Posted 1 month ago

Hi Heather, Thank you so much for your 5-star review. We’re thrilled to hear your items arrived quickly, in good condition and well packaged. We hope to have you back again soon. Warm regards, Team Kilkenny Design

Posted 1 month ago

“Great experience, seamless”

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Posted 1 month ago

Hi there, Thank you so much for your 5-star review. We’re thrilled to hear you had a great experience and that everything felt seamless. We hope to have you back again soon. Warm regards, Team Kilkenny Design

Posted 1 month ago

“Kilkenny provided great customer service when an item I received was damaged in shipping.”

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Posted 2 months ago

Hi there, Thank you so much for your 5-star review. We're glad our customer service could help resolve the issue with the damaged item. We hope to have you back again soon. Warm regards, Team Kilkenny Design

Posted 1 month ago

“Love the products mostly Irish made”

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Posted 2 months ago

Hi Susan, Thank you so much for your 5-star review. We’re delighted you love the products, especially that they’re mostly Irish made. We hope to have you back again soon. Warm regards, Team Kilkenny Design

Posted 1 month ago

“A very efficient service as always. Prompt reply and my order so carefully and professionally packages.”

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Posted 2 months ago

Hi Helen, Thank you so much for your 5-star review. We’re delighted to hear you found our service efficient and that your order was carefully and professionally packaged. We hope to have you back again soon. Warm regards, Team Kilkenny Design

Posted 1 month ago

“I recently purchased 2 crystal items as gifts. Delivery was fast and the recipients are very happy.”

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Posted 2 months ago

Hi Liz, Thank you so much for your 5-star review. We're thrilled to hear your gifts were well received and that delivery was fast. We hope to have you back again soon. Warm regards, Team Kilkenny Design

Posted 1 month ago

“Great quality, stunning designs.”

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Posted 2 months ago

Hi there, Thank you so much for your 5-star review. We're thrilled you love the great quality and stunning designs. We hope to have you back again soon. Warm regards, Team Kilkenny Design

Posted 1 month ago

“The shop/ delivery was fine but the product is losing colour already. Disappointed.”

Helpful Report

Posted 2 months ago

Hi Rachel, We’re really sorry to hear the product is losing colour already. We’d like to investigate this with you and make it right. Please email info@kilkennygroup.com with your order number, a brief description of the issue, and photos if possible so we can review with our product team and arrange the best resolution. Kind regards, Team Kilkenny Design

Posted 1 month ago

“Arrived very quickly and match ed the description perfectly. Thank you”

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Posted 2 months ago

Hi Una, Thank you so much for your 5-star review. We're thrilled that your item arrived quickly and matched the description perfectly. We hope to have you back again soon. Warm regards, Team Kilkenny Design

Posted 1 month ago

“Excellent experience”

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Posted 2 months ago

Hi Gertrude, Thank you so much for your 5-star review. We're thrilled you had an excellent experience with Kilkenny Design. We hope to have you back again soon. Warm regards, Team Kilkenny Design

Posted 1 month ago

“Excellent service, I enjoy shopping inshore and online. I Love that Irish designs are being promoted and supported.”

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Posted 2 months ago

Hi there, Thank you so much for your 5-star review. We’re thrilled you enjoy shopping both instore and online, and that you’re happy to see Irish designs being promoted and supported. We hope to welcome you back again soon. Warm regards, Team Kilkenny Design

Posted 1 month ago

“Did not receive hat”

Helpful Report

Posted 2 months ago

Hi Anne, We’re really sorry to hear you didn’t receive your hat. We want to resolve this quickly. Please email info@kilkennygroup.com with your order number and any relevant details so we can investigate with the courier and get this sorted. Kind regards, Team Kilkenny Design

Posted 2 months ago

“Prompt delivery online. Well packaged”

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Posted 2 months ago

Hi Geraldine, Thank you so much for your 5-star review. We're delighted to hear your order was delivered promptly and well packaged. Warm regards, Team Kilkenny Design

Posted 1 month ago

“Quick efficent purchase on website Prompt delivery”

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Posted 2 months ago

Hi there, Thank you for your 5-star review. We’re thrilled you found your purchase quick and the delivery prompt. Warm regards, Team Kilkenny Design

Posted 1 month ago

“Good selection of products, great prices and very fast shipping. Really nice that their prices include tariffs and import charges for the US too.”

Helpful Report

Posted 2 months ago

Hi Gregory, Thank you so much for your 5-star review. We’re thrilled you’re happy with our product selection, prices, and fast shipping, and glad you noticed that tariffs and import charges are included for US orders. We hope to welcome you back again soon. Warm regards, Team Kilkenny Design

Posted 1 month ago

Kilkenny Design is rated 4.5 based on 3,775 reviews