Kilkenny Design Reviews

Name: Kilkenny Design
Address: Killarney, Killarney, Co. Kerry
Rating: 4.50

4.5 Rating 3,225 Reviews

87 %

of reviewers recommend Kilkenny Design

4.5

Based on 3,225 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

021-4308392

Email:

info@kilkennygroup.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely store!”

Helpful Report

Posted 1 month ago

Hi Genevieve, Thank you so much for your lovely 5-star review! We're thrilled to hear that you enjoyed your visit to our store. Your kind words are greatly appreciated and inspire us to keep offering the best shopping experience possible! We look forward to welcoming you back to Kilkenny Design soon! Warm regards, Team Kilkenny Design

Posted 1 month ago

“Purchased an O.K. bag, excellent quality and pricing, even with postage to UK. Arrived promptly, no problems encountered, would highly recommend.”

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Posted 1 month ago

“Great online shop fast delivery & everything I ever order from here is 💯 Great to answer any questions too”

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Posted 1 month ago

“Poor customer service. I bought a pair of earrings on June 15th, my last day in Dublin. The post on one earring is damaged. I have sent information and a photo of the earrings. Your Team responded that they would be in touch within 24 hours. I never heard back. I am now paying to have them repaired. Beware of purchasing jewelry from this store.”

Helpful Report

Posted 1 month ago

Hi Gloria, Thank you for your feedback. We’re truly sorry to hear about the issues you've experienced with your earrings and our customer service. I can see two emails were sent from my colleague to you in response, I would advise you to check your spam folder and come back to us via these responses. If you have any further questions or if there’s anything we can do to help, please don’t hesitate to reach out. Warm wishes, Team Kilkenny Design

Posted 1 month ago

“The shop is always a wonderful place to visit. We make it a must every visit we make to Ireland.”

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Posted 1 month ago

“great as always”

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Posted 1 month ago

Hi Rachel, Thank you so much for your fantastic 5-star review! We're delighted to hear that you had a great experience with us, as we always strive to maintain that high standard for our customers. Your support means a lot to us! Looking forward to seeing you at Kilkenny Design again soon! Warm regards, Team Kilkenny Design

Posted 1 month ago

“So delighted with my orla kirly bags fast shipping Etc.”

Helpful Report

Posted 1 month ago

Hi Marjorie, Thank you so much for your amazing 5-star review! We're so delighted to hear that you loved your Orla Kiely bags and that the shipping was fast. Your feedback truly brightens our day and motivates us to keep delivering excellent service! We look forward to having you back at Kilkenny Design soon! Warm regards, Team Kilkenny Design

Posted 1 month ago

“Great and very easy to deal with, my order arrived very fast and I am delighted with it”

Helpful Report

Posted 1 month ago

Hi Susana, Thank you so much for your fantastic 5-star review! We're thrilled to hear that your order arrived quickly and that you are delighted with it. Your satisfaction means the world to us, and we truly appreciate your kind words! We can't wait to assist you at Kilkenny Design again in the future! Warm regards, Team Kilkenny Design

Posted 1 month ago

“Product was very nicely packaged and delivered promptly. 4 out of 5 stars as 14€ delivery charge somewhat pricey. I would wait longer to pay less delivery.”

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Posted 1 month ago

Hi Michele, Thank you for your thoughtful 4-star review! We're glad to hear that you appreciated the packaging and prompt delivery. We understand your concerns about the delivery charges and value your feedback—it's always our aim to provide the best service possible. We look forward to welcoming you back to Kilkenny Design soon! Warm regards, Team Kilkenny Design

Posted 1 month ago

“Unfortunately the item I ordered arrived damaged, but was replaced without any fuss really quickly, Kilkenny Design have always been really great.”

Helpful Report

Posted 1 month ago

Hi Sarah, Thank you very much for your wonderful 5-star review! We're so glad to hear that any issues with your order were resolved quickly and without hassle. Your kind words about our service mean a lot to us, and we truly appreciate your continued support! We look forward to welcoming you back to Kilkenny Design soon! Warm regards, Team Kilkenny Design

Posted 1 month ago

“The quality of items is very good. The scarves and throw are beautiful.”

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Posted 1 month ago

Hi Jennifer, Thank you so much for your wonderful 5-star review! We’re delighted that you are happy with the quality of our items and that you find the scarves and throw beautiful. Your kind words truly inspire us to keep delivering exquisite products! We look forward to welcoming you back to Kilkenny Design soon! Warm regards, Team Kilkenny Design

Posted 1 month ago

“I’m am very pleased with my purse it’s gorgeous.And my order came quickly .I will definitely order from the Kilkenny shop again”

Helpful Report

Posted 1 month ago

Hi Theresa, Thank you so much for your wonderful 5-star review! We're delighted to hear that you love your gorgeous purse and that your order arrived quickly. Your support and feedback truly inspire us to keep providing the best service possible! We can't wait to see you at Kilkenny Design again soon! Warm regards, Team Kilkenny Design

Posted 1 month ago

“A lovely bag. However, I didn’t know that this bag is also available in the next size up - I would have selected the bigger size had it been advertised on the website (I have rechecked the website after seeing the bigger size in the shop but it wasn’t on the site).”

Helpful Report

Posted 1 month ago

Hi there, Thank you for your thoughtful 4-star review! We're delighted that you love your new bag. We appreciate your feedback regarding the availability of the larger size—it’s important to us that all our customers are aware of their options. We'll definitely look into updating our website to make this information clearer. We hope to see you again soon at Kilkenny Design! Warm regards, Team Kilkenny Design

Posted 1 month ago

“A great value and very nice stuff. I get a bit nervous at how they pack the crystal. Have had stuff broken before but they always replace.”

Helpful Report

Posted 1 month ago

Hi William, Thank you for your wonderful 5-star review! We're so glad to hear that you find great value in our products. We understand your concerns about packaging, and we take every measure to ensure your crystal arrives safely. It's great to know you've had a positive experience with our replacements! We look forward to welcoming you back at Kilkenny Design soon! Warm regards, Team Kilkenny Design

Posted 1 month ago

“Excellent service”

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Posted 1 month ago

Hi Helen, Thank you so much for your excellent 5-star review! We're thrilled to hear that you received such great service from us. Your kind words are truly appreciated and inspire us to keep striving for excellence. We look forward to welcoming you back to Kilkenny Design very soon! Warm regards, Team Kilkenny Design

Posted 1 month ago

“A must stop in Dublin to get access to the best of Irish Art and Craft. Great store and great helpful staff .”

Helpful Report

Posted 1 month ago

Hi there, Thank you so much for your wonderful 5-star review! We're thrilled that you found Kilkenny Design to be a must-stop shop in Dublin and that our staff was helpful during your visit. Your kind words truly motivate us to continue showcasing the best of Irish Art and Craft! We can't wait to welcome you back to Kilkenny Design soon! Warm regards, Team Kilkenny Design

Posted 1 month ago

“It was a pleasure to order from your company.”

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Posted 1 month ago

Hi Mary, Thank you so much for your wonderful 5-star review! We're thrilled to hear that you had a pleasure ordering from us. Your kind words encourage us to keep delivering excellent service to all our valued customers. We look forward to seeing you at Kilkenny Design again soon! Warm regards, Team Kilkenny Design

Posted 1 month ago

“Fabulous pieces to choose from. Delivery was fast and items arrived well packaged. Very happy with my purchase”

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Posted 1 month ago

Hi Clarice, Thank you so much for your wonderful 5-star review! We’re delighted to hear that you found our pieces fabulous and that your delivery experience was smooth. Your happiness with your purchase brings us so much joy! We can’t wait to welcome you back to Kilkenny Design soon! Warm regards, Team Kilkenny Design

Posted 1 month ago

“Lovely store with genuinely beautiful merchandise.”

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Posted 1 month ago

Hi there, Thank you for your lovely 4-star review! We're thrilled to hear that you enjoyed our store and found our merchandise beautiful. Your kind words inspire us to continue curating a wonderful selection for our customers. We hope to see you again at Kilkenny Design soon! Warm regards, Team Kilkenny Design

Posted 1 month ago

“Excellent service”

Helpful Report

Posted 1 month ago

Hi Maeve, Thank you so much for your wonderful 5-star review! We’re thrilled to hear you had excellent service. Your kind words truly inspire our team to keep delivering the best experience possible! We look forward to welcoming you back to Kilkenny Design soon! Warm regards, Team Kilkenny Design

Posted 1 month ago

Kilkenny Design is rated 4.5 based on 3,225 reviews