Kilkenny Design Reviews

4.4 Rating 2,090 Reviews
84 %
of reviewers recommend Kilkenny Design
4.4
Based on 2,090 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Returns & Refunds
Returns Process
Could Be Better
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Phone:

021-4308392

Email:

info@kilkennygroup.com

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Anonymous
Anonymous  // 01/01/2019
I bought the single strand of pearls (with the magnetic catch) and the matching braclet. They were both delivered just before I left on the Friday for a wedding, I was attending on the Saturday. I was delighted with the look of both, but the magnetic catch on the braclet is not strong enough as it came off twice, once in the loo and later, when on the dance floor. Fortunately, I was able to retrieve the braclet without any damage. I would suggest the the designer look at that. I really love the design and they looked great with my outfit.
Helpful Report
Posted 3 weeks ago
Dear Barbara, Thank you so much for giving us a 4-star rating for your recent purchase at Kilkenny Design. We greatly appreciate your feedback and are delighted to hear that you were happy with the look of the single strand of pearls and the matching bracelet. We apologize for the inconvenience caused by the magnetic catch on the bracelet. Your comment has been duly noted, and we will definitely pass it on to our designer for further consideration. It is through valuable feedback like yours that we can continue to improve our products and ensure customer satisfaction. Once again, we are thrilled that you loved the design and that our pearls looked great with your outfit. We hope to have the opportunity to serve you again in the future! Best regards, Kilkenny Design Team
Posted 6 days ago
Great products, shipped quickly and with care. Nice folk to deal with, many thanks
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Posted 3 weeks ago
Dear Michael, Thank you so much for taking the time to give Kilkenny Design a 5-star rating. We really appreciate your support and are thrilled that you enjoyed your experience with us. Great products, shipped quickly and with care, are at the heart of what we do, and it's wonderful to hear that you were happy with your purchase. We take pride in providing excellent customer service and we're glad that our team left a positive impression on you. Once again, thank you for your kind words and for choosing Kilkenny Design. We sincerely appreciate your business and hope to have the opportunity to serve you again in the future. Kind regards, Kilkenny Design Team
Posted 2 weeks ago
Excellent quality and value for money. Delivery very quick.
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Posted 4 weeks ago
Thank you so much for your wonderful 5-star rating of Kilkenny Design! We greatly appreciate your positive feedback and support. We are delighted to hear that you found our products to be of excellent quality and value for money. Our team works tirelessly to ensure that our customers receive the best value for their purchases. It's also fantastic to know that you experienced a swift delivery process. We strive to provide fast and efficient delivery services to all our valued customers. Thank you again for choosing Kilkenny Design and we look forward to serving you again in the future!
Posted 2 weeks ago
All I need is more money, I love the beautiful cup I bought and Inis is one of my favorites. I will certainly order again.
Helpful Report
Posted 4 weeks ago
Thank you so much for your fantastic 5-star rating of Kilkenny Design! We truly appreciate your kind words and support. We're thrilled to hear that you love the beautiful cup you bought and that Inis is one of your favorites. It's always a joy to see our customers satisfied with their purchases. We understand the feeling of wanting more money to indulge in our favorite things! We look forward to serving you again in the future. Should you need anything else or have any further inquiries, feel free to reach out to us. It would be our pleasure to assist you. Thanks again, and have a wonderful day! Warm regards, Kilkenny Design Team
Posted 2 weeks ago
Purchased a dress which was a perfect fit and am very happy with it.
Helpful Report
Posted 4 weeks ago
Dear Bernadette, Thank you so much for awarding us with a fantastic 5-star rating for your experience at Kilkenny Design. We truly appreciate your feedback and support! We are thrilled to hear that you purchased a dress from us and that it turned out to be a perfect fit. It brings us immense joy to know that you are very happy with your purchase. We look forward to serving you again in the future and providing you with more amazing products. Thank you once again for your kind words and for choosing Kilkenny Design. Best regards, Kilkenny Design Team
Posted 2 weeks ago
Excellent service!
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Posted 4 weeks ago
Dear Arlene, Thank you so much for your fantastic 5-star rating of Kilkenny Design! We sincerely appreciate your support and are thrilled to hear that you had an excellent experience with us. We strive to provide excellent service to all of our valued customers, and we're delighted to know we achieved that with you. We are committed to maintaining the same level of quality and dedication in the future as well. Thank you again for your kind words. We look forward to serving you again soon! Best regards, Kilkenny Design Team
Posted 2 weeks ago
Bought necklace as a present for my friend. Very happy with it.
Helpful Report
Posted 4 weeks ago
Dear Catherine, Thank you so much for taking the time to leave a 4-star rating for Kilkenny Design. We greatly appreciate your feedback and are thrilled to hear that you are happy with your recent purchase. We're glad to know that the necklace you bought as a present for your friend brought you such satisfaction. It's always a pleasure to be a part of spreading joy through thoughtful gifts. Your continued loyalty as a customer means a lot to us, and we're grateful for your support. If you ever need any assistance or have any further feedback, please don't hesitate to reach out. Thank you again for choosing Kilkenny Design! Best regards, Kilkenny Design Team
Posted 2 weeks ago
I love the necklace I bought. I have been watching it for a while and finally decided to go for it. I am so happy I did.
Helpful Report
Posted 4 weeks ago
Dear Kathryn, Thank you so much for awarding Kilkenny Design with a fantastic 5-star rating! We truly appreciate your support and feedback. I am thrilled to hear that you love the necklace you purchased. It warms our hearts to know that you had your eye on it for some time and decided to make it yours. We are delighted that it brings you happiness. Your loyalty as a customer means the world to us. We are dedicated to providing you with exceptional products and service, and we look forward to serving you again in the future. Once again, thank you for your kind words and for being such a wonderful customer. Warm regards, Kilkenny Design Team
Posted 2 weeks ago
Item was beautiful and well reduced. Arrived on time
Helpful Report
Posted 4 weeks ago
Thank you so much for your fantastic 5-star rating of Kilkenny Design! We're thrilled to hear that you had a positive experience with us. Your feedback is greatly appreciated, and we're delighted to know that you found the item beautiful and well reduced. We take pride in delivering products of outstanding quality. Furthermore, we're pleased to see that it arrived on time for you. Thank you once again for your kind words and for choosing Kilkenny Design. We look forward to serving you again in the future!
Posted 2 weeks ago
I emailed a question about the free delivery and I was very pleased when I got a phone call back with an explanation, I was impressed with the customer service.
Helpful Report
Posted 1 month ago
Thank you so much for your wonderful 4-star rating of Kilkenny Design! We truly appreciate your loyalty and support. We're thrilled to hear that our customer service team promptly responded to your email inquiry about the free delivery. It's our utmost priority to provide clear explanations and assist our valued customers to the best of our abilities. We're delighted that you were impressed with our customer service and found the explanation helpful. We truly value your continued trust in us and your decision to be a loyal customer. It's because of customers like you that we strive to deliver the best experience possible. If you have any further questions or need assistance, please don't hesitate to reach out. We're always here to help! Thank you once again for your kind review and for being a part of the Kilkenny Design family. Warmest regards, Kilkenny Design Team
Posted 2 weeks ago
The chain was smaller than I thought it looked online
Helpful Report
Posted 1 month ago
Dear Angela, Thank you so much for taking the time to rate Kilkenny Design with four stars! We truly appreciate your feedback and ongoing loyalty as a customer. We also wanted to address your comment about the chain size. We understand that sometimes things may appear differently online, and we apologize if the chain was smaller than expected. We will definitely take this feedback into consideration and look for ways to improve the accuracy of our online product representations. Once again, thank you for your continued support and for being a part of our Kilkenny Design family. We look forward to serving you again in the future! Warm regards, Kilkenny Design Team
Posted 6 days ago
Was very easy to use with very prompt delivery.
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Posted 1 month ago
Thank you so much for giving Kilkenny Design a fantastic 5-star rating! We greatly appreciate your kind feedback and support. We are thrilled to hear that your experience with us was excellent. Our team works hard to provide a seamless and user-friendly shopping experience, and we are delighted that you found it easy to use. Additionally, we always strive to ensure that our deliveries are prompt and reliable, so we're glad to know that we met your expectations in this regard as well. Once again, thank you for choosing Kilkenny Design. We truly value your satisfaction and look forward to serving you again in the future. Best regards, Kilkenny Design Team
Posted 6 days ago
Great service & prompt delivery
Helpful Report
Posted 1 month ago
Thank you so much for your glowing 5-star rating of Kilkenny Design! We greatly appreciate your kind words and are thrilled to hear that you had a wonderful experience with us. It's fantastic to know that you loved our great service and found our delivery prompt. We strive to provide excellent service and ensure that our customers receive their orders in a timely manner. Your satisfaction is our top priority! Additionally, we would like to express our heartfelt gratitude for your loyalty as a customer. Your continued support means the world to us, and we're truly honored to have you as part of the Kilkenny Design family. Thank you again for taking the time to leave your feedback. We look forward to serving you again and providing you with more exceptional products and service in the future. Warmest regards, The Kilkenny Design Team
Posted 6 days ago
Very impressed with the speed of the delivery.
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Posted 1 month ago
Thank you so much for your kind review and for awarding us a 5-star rating for your experience at Kilkenny Design. We deeply appreciate your support and are thrilled to hear that you were impressed with our services. Also, we're absolutely delighted that our delivery speed left a positive impression on you. At Kilkenny Design, we pride ourselves on providing not only excellent products but also a fast and reliable service to our valued customers. Once again, thank you for taking the time to share your feedback. We are honored to have served you, and we hope to have the pleasure of welcoming you back in the future. Best regards, Kilkenny Design Team
Posted 6 days ago
Very friendly staff. Fabulous selection of clothes bags Jewellery etc. Love this shop.
Helpful Report
Posted 1 month ago
Thank you so much for your fantastic 5-star rating of Kilkenny Design! We truly appreciate your kind words and are thrilled to hear that you loved our shop. We take pride in providing a fabulous selection of clothes, bags, jewelry, and more. Our friendly staff always strives to ensure that every customer has a wonderful experience. Thank you for choosing us, and we look forward to serving you again soon!
Posted 6 days ago
Great shopping experience! Fast service.
Helpful Report
Posted 1 month ago
Thank you so much for taking the time to give Kilkenny Design a 5-star rating! We truly appreciate your kind words and continued support as a loyal customer. It thrills us to hear that you had a great shopping experience with us and that our fast service met your expectations. We pride ourselves on providing efficient and top-notch service to our valued customers like yourself. Once again, thank you for choosing Kilkenny Design. We couldn't be happier to have you as part of our loyal customer base. Should you ever need any assistance or have any special requests, please don't hesitate to reach out. Wishing you all the best and looking forward to serving you again soon! Best regards, Kilkenny Design Team
Posted 6 days ago
Beautifully made
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Posted 1 month ago
Dear Claire, Thank you so much for awarding Kilkenny Design with a 4-star rating! We truly appreciate your support and feedback. Beautifully made, our team works diligently to craft high-quality products that exceed our customers' expectations. Your kind words only inspire us to continue our commitment to excellence. Once again, thank you for choosing Kilkenny Design, and we hope to see you again soon! Best regards, Kilkenny Design Team
Posted 6 days ago
Shipping charge very high, but otherwise all good.
Helpful Report
Posted 1 month ago
Dear Andrew, Thank you so much for your wonderful feedback on your recent visit to Kilkenny Design! We truly appreciate customers like you taking the time to let us know how we are doing. We are thrilled to hear that you had such a positive experience with us. Our team works hard to make sure every customer feels appreciated and leaves with a smile. It's great to know that our efforts in creating a happy and welcoming atmosphere are paying off. If you ever need any assistance or have any further inquiries, please don't hesitate to reach out. We are here to help in any way we can to ensure your shopping experience remains outstanding. Thank you once again for your delightful comments. We are looking forward to serving you again soon! Warm regards, Kilkenny Design Team
Posted 6 days ago
I found the staff in Nutgrove very pleasant and helpful. I was a bit annoyed though after purchasing a guess bag that there as a charge for a paper bag to put it in. Generally I carry my own carrier bags but the bag I purchased was too big for them. Other than that, Kilkenny Shop is a lovely shop to browse around and maybe treat yourself to something nice.
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Posted 1 month ago
Fast delivery, good value products
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Posted 1 month ago
Kilkenny Design is rated 4.4 based on 2,090 reviews