Kilkenny Design Reviews

Name: Kilkenny Design
Address: Killarney, Killarney, Co. Kerry
Rating: 4.50

4.5 Rating 3,225 Reviews

87 %

of reviewers recommend Kilkenny Design

4.5

Based on 3,225 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

021-4308392

Email:

info@kilkennygroup.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great shop, great products and service”

Helpful Report

Posted 1 month ago

Hi there, Thank you so much for your wonderful 5-star review! We're thrilled to hear that you had a great experience with our products and service. Your kind words motivate us to keep delivering the best! We can't wait to see you again at Kilkenny Design soon! Warm regards, Team Kilkenny Design

Posted 1 month ago

“Service was speedy and efficient”

Helpful Report

Posted 1 month ago

Hi Irene, Thank you so much for your wonderful 5-star review! We're thrilled to hear that you found our service to be speedy and efficient. Your feedback motivates our team to continue delivering top-notch service! We can’t wait to see you again at Kilkenny Design soon! Warm regards, Team Kilkenny Design

Posted 1 month ago

“Good selection of Irish-made products of good quality compared to Made In China junk. Nice as gifts and souvenirs. The prices are commonly similar to the out-of-factory prices, so check for their offers to get a better deal. They don't have in-store pick-up/click-and-collect which is a bit of a shame”

Helpful Report

Posted 1 month ago

Hi there, Thank you for your thoughtful 4-star review! We're pleased to hear that you appreciate our selection of high-quality Irish-made products and that you find them perfect for gifts and souvenirs. We always strive to offer great value, so we encourage you to keep an eye out for our special offers! We appreciate your feedback about the lack of in-store pick-up; we're continuously looking to improve, and your input is invaluable. We hope to see you back at Kilkenny Design soon! Warm regards, Team Kilkenny Design

Posted 1 month ago

“Fantastic customer service from the team in the Galway store . Thank you so much”

Helpful Report

Posted 1 month ago

Hi Nicola, Thank you so much for your fantastic 5-star review! We're thrilled to hear you had a great experience with our team in the Galway store. Your appreciation for our customer service truly brightens our day! We can't wait to see you again at Kilkenny Design soon! Warm regards, Team Kilkenny Design

Posted 1 month ago

“Fabulous product and excellent delivery service!”

Helpful Report

Posted 1 month ago

Hi Jean, Thank you for your fabulous 5-star review! We are so pleased to hear that you loved your product and had a great experience with our delivery service. Your kind words truly inspire us to continue providing excellent service! We can't wait to welcome you back to Kilkenny Design soon! Warm regards, Team Kilkenny Design

Posted 1 month ago

“Customer service was very responsive to a query I had Quality of the traditional knitwear I bought was very good. Delivery ends prompt. Very happy with my purchase experience.”

Helpful Report

Posted 1 month ago

Hi there, Thank you for your wonderful 5-star review! We're so pleased to hear that our customer service was responsive and that you were happy with the quality of our traditional knitwear. It's also great to know that your delivery was prompt! Your satisfaction is what drives us, and we truly appreciate your kind words. We look forward to seeing you at Kilkenny Design again soon! Warm regards, Team Kilkenny Design

Posted 1 month ago

“No issues with ordering and delivery. Product was a great gift to give!”

Helpful Report

Posted 1 month ago

Hi there, Thank you so much for your wonderful 5-star review! We're thrilled to hear that your ordering and delivery experience went smoothly and that the product made a fantastic gift. Your feedback means the world to us! We hope to see you again at Kilkenny Design soon! Warm regards, Team Kilkenny Design

Posted 1 month ago

“Great quality stock and amazing helpful staff.”

Helpful Report

Posted 1 month ago

Hi Mary, Thank you so much for your fantastic 5-star review! We're overjoyed to hear that you found our stock to be of great quality and appreciated the help from our staff. Your kind words motivate us to keep delivering the best service possible! We look forward to seeing you again at Kilkenny Design soon! Warm regards, Team Kilkenny Design

Posted 1 month ago

“Bought beautiful duvet covers Beautiful floral pattern Quick delivery 5 out of 5”

Helpful Report

Posted 1 month ago

Hi Michelle, Thank you so much for your lovely 5-star review! We're thrilled to hear that you're enjoying the beautiful floral pattern of your duvet covers and that the delivery was quick. Your satisfaction means the world to us! We can't wait to see you back at Kilkenny Design soon! Warm regards, Team Kilkenny Design

Posted 1 month ago

“Great product great price great delivery service”

Helpful Report

Posted 1 month ago

Hi Grace, Thank you so much for your fantastic 5-star review! We're thrilled to hear that you found our product, price, and delivery service to be great. Your kind words motivate us to continue delivering the best for our lovely customers! We hope to see you back at Kilkenny Design soon! Warm regards, Team Kilkenny Design

Posted 1 month ago

“Great service, delighted with my purchase”

Helpful Report

Posted 1 month ago

Hi Helen, Thank you so much for your delightful 5-star review! We're thrilled to hear that you were pleased with our service and your purchase. Your kind words mean the world to us and motivate our team to continue delivering the best experience! We can't wait to welcome you back to Kilkenny Design soon! Warm regards, Team Kilkenny Design

Posted 1 month ago

“Enjoy shopping online with Kilkenny Design but also like shopping in the Kilkenny shop at Liffey Valley. I find the staff very friendly and helpful.”

Helpful Report

Posted 1 month ago

Hi Ann, Thank you so much for your wonderful 5-star review! We’re thrilled to hear that you enjoy shopping with us online and in our Liffey Valley store. It's fantastic to know that our friendly and helpful staff made a positive impression on your experience. We can’t wait to welcome you back to Kilkenny Design soon! Warm regards, Team Kilkenny Design

Posted 1 month ago

“Excellent service, item was delivered in good time. I will purchase again from Kilkenny Design.”

Helpful Report

Posted 1 month ago

Hi there, Thank you so much for your fantastic 5-star review! We're thrilled to hear that you experienced excellent service and timely delivery. Your support means the world to us, and we can't wait to serve you again in the future! Warm regards, Team Kilkenny Design

Posted 1 month ago

“Good value, efficient turn sround delivery”

Helpful Report

Posted 1 month ago

Hi Mary, Thank you so much for your wonderful 5-star review! We're delighted to hear that you found good value and enjoyed our efficient delivery. Your feedback truly encourages us to continue providing excellent service! We look forward to welcoming you back to Kilkenny Design soon! Warm regards, Team Kilkenny Design

Posted 1 month ago

“My sister was so happy with the purchase! Thank you so much for such incredible design and quality will definitely buy again”

Helpful Report

Posted 1 month ago

Hi Justina, Thank you so much for your wonderful 5-star review! We're thrilled to hear that your sister was so happy with her purchase and that you appreciated our design and quality. Your kind words truly mean the world to us! We can't wait to see you back at Kilkenny Design again soon! Warm regards, Team Kilkenny Design

Posted 1 month ago

“Great selection of products on sale, free delivery on goods and extremely fast delivery service.”

Helpful Report

Posted 1 month ago

Hi there, Thank you so much for your fantastic 5-star review! We're thrilled to hear that you loved our selection of products and experienced our fast delivery service. Your feedback is incredibly motivating for our team! We can’t wait to see you back at Kilkenny Design soon! Warm regards, Team Kilkenny Design

Posted 1 month ago

“It took 3 deliveries and several online contacts to receive the purchased item without damage. The 1st delivery of a glass Jewellery box was cracked and the 2nd arrived in a very dangerous state - completely smashed. Following online and telephone contact with a very nice lady the item arrived in perfect condition on the 3rd attempt.”

Helpful Report

Posted 1 month ago

Hi Bernadette, Thank you for your feedback. We're truly sorry to hear about the difficulties you faced with your delivery. It’s disappointing when items don’t arrive in perfect condition, and we understand how frustrating this must have been for you. I can see my colleague made sure you received the order in perfect condition as detailed by yourself. If you need any further assistance or have any questions, please feel free to reach out. Warm regards, Team Kilkenny Design

Posted 1 month ago

“Very good experience with everything,prompt delivery and service was excellent too.”

Helpful Report

Posted 1 month ago

Hi Sheila, Thank you so much for your fantastic 5-star review! We're delighted to hear that you had a very good experience with us and appreciated our prompt delivery and excellent service. Your kind words inspire us to keep delivering the best! We look forward to welcoming you back to Kilkenny Design soon! Warm regards, Team Kilkenny Design

Posted 1 month ago

“Lovely stock. Quick delivery”

Helpful Report

Posted 1 month ago

Hi Gillian, Thank you so much for your lovely 5-star review! We're delighted to hear that you enjoyed our stock and experienced quick delivery. Your positive feedback truly inspires us to keep delivering the best for our customers! We look forward to welcoming you back to Kilkenny Design soon! Warm regards, Team Kilkenny Design

Posted 1 month ago

“Great service and perfect delivery. Im always very pleased with whatever i order.”

Helpful Report

Posted 1 month ago

Hi Mary, Thank you for your amazing 5-star review! We're so happy to hear that you are always pleased with your orders and that you've received great service. Your satisfaction means everything to us! We look forward to serving you again at Kilkenny Design soon! Warm regards, Team Kilkenny Design

Posted 1 month ago

Kilkenny Design is rated 4.5 based on 3,225 reviews