Kilkenny Design Reviews

Name: Kilkenny Design
Address: Killarney, Killarney, Co. Kerry
Rating: 4.48

4.5 Rating 3,775 Reviews

86 %

of reviewers recommend Kilkenny Design

4.5

Based on 3,775 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

021-4308392

Email:

info@kilkennygroup.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Loved getting my Balfour jacket at a reasonable price. Delivery from Ireland was spot on”

Helpful Report

Posted 1 month ago

Hi Barry, Thank you so much for your 5-star review. We're thrilled you loved the Barbour jacket and that delivery was satisfactory to you. Warm regards, Team Kilkenny Design

Posted 1 month ago

“I’m a big fan of Kilkenny shop both in store and online. Love their products.”

Helpful Report

Posted 1 month ago

Hi there, Thank you so much for your 5-star review. We’re thrilled you’re a big fan of Kilkenny shop, both in store and online, and that you love our products. Look forward to welcoming you back soon. Warm regards, Team Kilkenny Design

Posted 1 month ago

“2 x max Benjamin sets. Smells divine. Great value”

Helpful Report

Posted 1 month ago

Hi Janice, Thank you so much for your 5-star review. We're delighted you love the 2 x max Benjamin sets and that they smell divine. Look forward to welcoming you back soon. Warm regards, Team Kilkenny Design

Posted 1 month ago

“I went into Kilkenny Design in Cork today looking for a gift for my sons new house.I was met by a lovely lady who,without being in the least bit pushy,helped&advised me. As I have walking difficulties,my shopping time is limited.In no time at all, we chose a gift,she wrapped it beautifully and sent me on my way,happy with my purchase. This lady(think her name was Trish) was so knowlegeable&kind and I really appreciated it.Such a welcome change to experience genuine interest in a customers needs.THANK YOU!”

Helpful Report

Posted 1 month ago

Hi Sue, Thank you so much for your 5-star review. We're thrilled Trish could help you find the perfect gift and that the wrapping and service met your needs. It means a lot to us that you took the time to share your experience. Kind regards, Team Kilkenny Design

Posted 1 month ago

“Excellent on line service. Great packaging Quick delivery Very happy customer”

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Posted 1 month ago

Hi Karen, Thank you so much for your 5-star review. We’re thrilled you had excellent online service, great packaging, and quick delivery. We look forward to welcoming you back soon. Warm regards, Team Kilkenny Design

Posted 1 month ago

“The loveliest of staff in Cork city store”

Helpful Report

Posted 1 month ago

Hi there, Thank you so much for your 5-star review. We're thrilled you found our Cork city store staff lovely and that you had a great experience with Kilkenny Design. Looking forward to welcoming you back soon. Kind regards, Team Kilkenny Design

Posted 1 month ago

“Nice, warming and a beautiful Ireland' s souvenirs”

Helpful Report

Posted 1 month ago

Hi Monica, Thank you so much for your 5-star review. We're thrilled you found our Kilkenny Design pieces to be warming and a beautiful piece of Ireland’s souvenirs. Warm regards, Team Kilkenny Design

Posted 1 month ago

“Delivered a broken mug, and wouldn't replace.”

Helpful Report

Posted 1 month ago

Hi there, We’re really sorry to hear your mug arrived broken and that a replacement wasn’t offered. We’d like to sort this quickly. Please email info@kilkennygroup.com with your order number and photos of the damaged mug so we can review and arrange the best resolution. Kind regards, Team Kilkenny Design

Posted 1 month ago

“Ordered a nomination gift charm. Website description said I would receive a gift bag with it. As it was a bought as a present this would have been a lovely way to gift it. But I just received the charm in a brown box. Website easy to navigate.”

Helpful Report

Posted 1 month ago

Hi Elaine, I’m really sorry the gift bag wasn’t included with your nomination gift charm. That isn’t the experience we aim for. Please email info@kilkennygroup.com with your order number and a brief note, and we’ll look into adding the gift bag or arranging a suitable resolution right away. Kind regards, Team Kilkenny Design Kind regards, Team Kilkenny Design

Posted 1 month ago

“My order was received promptly, although coming from across the pond. I had purchased the night cream while in Ireland in June. I liked it so much, I looked for it online and purchased it through the Kilkenny Shop. I am pleased with the products as well as the prompt shipping! Thank you! ☘️”

Helpful Report

Posted 1 month ago

Hi Grace, Thank you so much for your 5-star review. We’re thrilled you’re enjoying the night cream and that you received prompt shipping from Kilkenny Design. We look forward to welcoming you back soon. Warm regards, Team Kilkenny Design

Posted 1 month ago

“I still have not received my order from February 3, 2026.”

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Posted 1 month ago

“Great service and a wonderful shop.”

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Posted 1 month ago

Hi Kay, Thank you so much for your 5-star review. We’re thrilled you had great service and enjoyed our wonderful shop. Look forward to welcoming you back soon. Warm regards, Team Kilkenny Design

Posted 1 month ago

“great service”

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Posted 1 month ago

Hi Deirdre, Thank you so much for your 5-star review. We’re delighted to hear you had a great service experience. Looking forward to welcoming you back soon. Warm regards, Team Kilkenny Design

Posted 1 month ago

“Good shop for good clothing and fast shipping from ireland.”

Helpful Report

Posted 1 month ago

Hi Jonathon, Thank you so much for your 5-star review. We're thrilled you enjoyed our clothing and found the shipping fast from Ireland. We look forward to welcoming you back soon. Warm regards, Team Kilkenny Design

Posted 1 month ago

“Fine product and timely delivery.”

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Posted 1 month ago

Hi Neil, Thank you for your 5-star review. We're glad you’re happy with the product and timely delivery. Warm regards, Team Kilkenny Design

Posted 1 month ago

“Great service, fast shipping!”

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Posted 1 month ago

Hi Erin, Thank you so much for your 5-star review. We're thrilled you had great service and fast shipping. Warm regards, Team Kilkenny Design

Posted 1 month ago

“Your online shopping website is excellent, and your delivery service is efficient.”

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Posted 1 month ago

Hi Norman, Thank you so much for your lovely feedback. We’re glad you’re happy with our online shopping and delivery service. Kind regards, Team Kilkenny Design

Posted 1 month ago

“I bought a crystal decanter and 2 crystal glasses to better enjoy my Irish whiskey. I love it. Looks fantastic on my table! Now I am having a tough time keeping the decanter full!!”

Helpful Report

Posted 1 month ago

Hi John, Thank you so much for your 5-star review. We’re thrilled you love the crystal decanter and glasses and that they look fantastic on your table. If you need any care tips or further help, just let us know. Warm regards, Team Kilkenny Design

Posted 1 month ago

“Knowledge friendly staff couldn't have been more helpful.”

Helpful Report

Posted 1 month ago

Hi there, Thank you for your 5-star review. We're delighted our staff were so helpful. Look forward to welcoming you back soon. Warm regards, Team Kilkenny Design

Posted 1 month ago

“Always very happy with my purchase from Kilkenny shop.”

Helpful Report

Posted 1 month ago

Hi Alice, Thank you so much for your 5-star review. We're thrilled you're always very happy with your purchase from Kilkenny shop. Warm regards, Team Kilkenny Design

Posted 1 month ago

Kilkenny Design is rated 4.5 based on 3,775 reviews