Kilkenny Design Reviews

Name: Kilkenny Design
Address: Killarney, Killarney, Co. Kerry
Rating: 4.49

4.5 Rating 4,024 Reviews

86 %

of reviewers recommend Kilkenny Design

4.5

Based on 4,024 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	2 - 3 Hours
Customer Service	4.7 out of 5

Visit Website

Phone:

021-4308392

Email:

info@kilkennygroup.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prompt Delivery and well packaged. As always lots of great complements on the piece of art.”

Helpful Report

Posted 2 months ago

Hi Kevin, Thanks for the 5-star review! We’re glad to hear the delivery was prompt, packaging was solid, and you’re enjoying the art. Kind regards, Team Kilkenny Design

Posted 2 months ago

“I loved your mugs, & had purchased a couple for myself while in Ireland. I had no room in my luggage to bring more home safely. I ordered for family members & they were shipped very reasonably to me in the US. My delivery was sent promptly & I received h th em within the week. My family members live the mugs as much as I do. Thank you for the great service.”

Helpful Report

Posted 2 months ago

Hi there, Thanks for the 5-star review! We’re thrilled to hear you loved the mugs, that they arrived promptly to the US, and that your family members enjoy them too. Kind regards, Team Kilkenny Design

Posted 2 months ago

“Fantastic shop lovely staff”

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Posted 2 months ago

Hi there, Thanks for the 4 star rating! We’re glad you enjoyed the shop and found our staff lovely. We appreciate your kind words and hope to welcome you back soon. Kind regards, Team Kilkenny Design

Posted 2 months ago

“I ordered chocolate which was absolutely delicious,it was a very well packaged and delivered quickly Well deserved 5 stars”

Helpful Report

Posted 2 months ago

Hi there, Thanks for the 5-star review! We’re thrilled you enjoyed the chocolate and that it was well packaged and delivered quickly. We appreciate your kind words. Kind regards, Team Kilkenny Design

Posted 2 months ago

“The bag I bought was reasonably priced and arrived quickly.”

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Posted 2 months ago

Hi there, Thanks for the 5-star review! We’re glad the bag was reasonably priced and arrived quickly. We appreciate your feedback. Kind regards, Team Kilkenny Design

Posted 2 months ago

“Had a delivery issue & KD was on it immediately!”

Helpful Report

Posted 2 months ago

Hi Maureen, Thanks for the 5-star review! We’re glad to hear our team handled the delivery issue promptly. If you need anything else, please reach out. Kind regards, Team Kilkenny Design

Posted 2 months ago

“Was not happy with the purchase. Reached out to see if could be returned. It was a face cream so I wasn’t sure I could return but Kilkenny NEVER responded”

Helpful Report

Posted 2 months ago

Hi Patti, I’m really sorry you didn’t receive a response when you asked about returning the face cream. That isn’t what we want you to experience. Can you ensure you reach out to info@kilkennygroup.com and the team can assist you further. Kind regards, Team Kilkenny Design

Posted 2 months ago

“Hi, I was disappointed with my delivery as I bought 2 password books on special offer, they were pink, but they arrived and were very grubby & marked. I was not happy as I bought them to give as gifts but couldn’t give them to anyone as they looked used.”

Helpful Report

Posted 2 months ago

Hi viv, I’m really sorry you received pink password books that were grubby and marked. That isn’t what we want for gift items. If you can share your order details and images, contact us at info@kilkennygroup.com, the team can assist you further. Kind regards, Team Kilkenny Design

Posted 2 months ago

“I bought on line it was easy to use and was delivered on time.”

Helpful Report

Posted 2 months ago

Hi there, Thanks for the 5-star review! We’re glad online ordering was easy and delivery was on time. We appreciate your feedback and look forward to serving you again. Kind regards, Team Kilkenny Design

Posted 2 months ago

“Seamless and effortless shopping, speedy delivery, packaging top class and if you have any issues, they are dealt with in a speedy professional manner. Couldn't fault the service from start to finish.”

Helpful Report

Posted 2 months ago

Hi Shauna, Thanks for the 5-star review! We’re delighted you found the shopping seamless, delivery speedy, and packaging top class, and that any issues were dealt with promptly and professionally. We look forward to welcoming you back again soon. Kind regards, Team Kilkenny Design

Posted 2 months ago

“Fast delivery great service no problem with returns”

Helpful Report

Posted 2 months ago

“Great, authentic gifts, fast shipping, package so well wrapped/items protected -very happy!”

Helpful Report

Posted 2 months ago

“Think reduction of Irish crafts disappointment-felt that I should have been a. tourist as shop seems more geared to that market . Good selection of Irish jewellery Cafe very good”

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Posted 2 months ago

“the earings are good - wierdly they arrived in a huge box that wouldve helld 4 pairs of shoes.. seems an unecessary waste”

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Posted 2 months ago

“Every purchase is excellent quality and wonderful craftsmanship.”

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Posted 2 months ago

“It took 4 days before my request was processed. Eventually, Laura in Cork customer care came to my rescue. The retail shop in Nassau St had no interest whatsoever when I called to complain.”

Helpful Report

Posted 2 months ago

Hi Gerard, I’m sorry to hear about the delay in processing and the experience at Nassau St. It’s good to know Laura in Cork was able to help. If you’d like us to look into this further, please feel free to reach out to us with any additional details. Kind regards, Team Kilkenny Design

Posted 2 months ago

“I ordered this candle for my sister and she loved it!”

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Posted 2 months ago

“Beautiful jewelry, excellent international delivery service”

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Posted 2 months ago

“Fast delivery with no problems and helpful customer service.”

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Posted 2 months ago

“Great service, quick delivery and good packaging .”

Helpful Report

Posted 2 months ago

Kilkenny Design is rated 4.5 based on 4,024 reviews