Kilkenny Design Reviews

Name: Kilkenny Design
Address: Killarney, Killarney, Co. Kerry
Rating: 4.48

4.5 Rating 3,062 Reviews

86 %

of reviewers recommend Kilkenny Design

4.5

Based on 3,062 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

021-4308392

Email:

info@kilkennygroup.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent quality Barbour jacked.”

Helpful Report

Posted 2 months ago

Hi Jeffrey, Thank you so much for your excellent 5-star review! We're delighted to hear that you are pleased with the quality of your Barbour jacket. We take great pride in offering high-quality products that our customers love. Your support means a lot to us, and we hope to see you back for your next purchase soon! Best wishes, Kilkenny Design Team!

Posted 2 months ago

“Good quality, quick delivery”

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Posted 2 months ago

Hi Roisin, Thank you for your fantastic 5-star review! We're delighted to hear that you were pleased with the quality of your items and enjoyed our quick delivery service. Your satisfaction is our top priority! We appreciate your support and look forward to welcoming you back for your next shopping experience! Best wishes, Kilkenny Design Team!

Posted 2 months ago

“Product as described, high quality and delivered in a reasonable timeframe.”

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Posted 2 months ago

Hi there, Thank you for your excellent 5-star review! We're delighted to hear that the product met your expectations and that you were pleased with the quality and delivery timeframe. It means a lot to us! Your support is greatly appreciated, and we can’t wait to welcome you back for your next purchase! Best wishes, Kilkenny Design Team!

Posted 2 months ago

“excellent customer service when returning an online purchase”

Helpful Report

Posted 2 months ago

Hi Valerie, Thank you for your amazing 5-star review! We're delighted to hear that you experienced excellent customer service while returning your online purchase. Providing a stress-free return process is a priority for us, and it’s wonderful to know we achieved that for you. We truly appreciate your feedback and hope to welcome you back to Kilkenny Design very soon! Best wishes, Kilkenny Design Team!

Posted 2 months ago

“Staff very helpful in trim shop there again”

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Posted 2 months ago

Hi Vera, Thank you for your great 4-star review! We’re delighted to hear that our staff was helpful during your visit. Your satisfaction is very important to us, and we truly appreciate your support. We look forward to welcoming you back to Kilkenny Design soon! Best wishes, Kilkenny Design Team!

Posted 2 months ago

“I had to chase my order after a couple of week's, but it was then despatched very quickly. I absolutely love my new beautiful blanket, which arrived with a surprise diffuser too. Thank you”

Helpful Report

Posted 2 months ago

Hi Carolyn, Thank you for your wonderful 4-star review! We're so glad to hear that you love your beautiful blanket and enjoyed the surprise diffuser. It's great to know that your order was dispatched quickly after your follow-up! We appreciate your feedback and look forward to serving you again in the future. Best wishes, Kilkenny Design Team!

Posted 2 months ago

“I love my Tanta Raincoat and have been wearing it almost daily. Very professional service from Kilkenny Designs and super fast delivery 👏”

Helpful Report

Posted 2 months ago

Hi Beatrice, Thank you so much for your glowing 5-star review! We’re thrilled to hear that you love your Tanta Raincoat and that our service met your expectations. Your kind words motivate us to keep providing the best experience possible! We can’t wait to welcome you back for more stylish finds in the future! Best wishes, Kilkenny Design Team!

Posted 1 month ago

“The offer that enticed me to shop on your site 15€ off 75€ would not apply to my order and no reply for almost a week from customer service so I actually haven’t shopped with you since.”

Helpful Report

Posted 2 months ago

Hi Avril, Thank you for your feedback. We're very sorry to hear that the discount offer did not apply to your order and that you haven’t received a response from customer service yet. This is not the experience we want for our customers. I can see my colleague has been in touch, this has more than likely gone into your spam folder. If you could come back to us directly via this mail we can assist you further. Best regards, Kilkenny Design Team!

Posted 2 months ago

“I have order from Kilkenny Shop from the US twice. Both times the items were shipped & received by me in a very timely manner; and even more importantly I absolutely love both items I ordered -- one was an art print of Cork City and the other was an tote bag with a laptop carrying section inside.”

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Posted 2 months ago

Hi Lisa, Thank you for your amazing 5-star review! We're thrilled to hear that your orders from Kilkenny Shop arrived promptly and that you absolutely love your items. We're excited to have you as part of our Kilkenny family and can't wait to serve you again soon! Best wishes, Kilkenny Design Team!

Posted 1 month ago

“Excellent customer service. Would recommend shopping here.”

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Posted 2 months ago

Hi Elizabeth, Thank you so much for your wonderful 5-star review! We're delighted to hear that you had a great experience with our customer service. Your kind words mean a lot to us! We truly appreciate your recommendation and look forward to seeing you again soon for another enjoyable shopping experience! Best wishes, Kilkenny Design Team!

Posted 2 months ago

“Great service and fast delivery”

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Posted 2 months ago

Hi Sarah, Thank you for your fantastic 5-star review! We're thrilled to hear that you enjoyed our service and experienced fast delivery. Your satisfaction is our top priority, and it's great to know we met your expectations! We appreciate your support and look forward to serving you again soon! Best wishes, Kilkenny Design Team!

Posted 2 months ago

“Kilkenny are a pleasure to shop with .Their online service saves me so much hassle and I know that my purchases will arrive promptly and in perfect condition”

Helpful Report

Posted 2 months ago

Hi Olive, Thank you for your wonderful 5-star review! We're so pleased to hear that our online service is making your shopping experience hassle-free. Your trust in us to deliver your purchases promptly and in perfect condition means everything to our team! We truly appreciate your kind words and look forward to providing you with more delightful shopping experiences in the future! Best wishes, Kilkenny Design Team!

Posted 2 months ago

“Great choice, good delivery updates, recipient was delighted with pendant gift. Would use Kilkenny to purchase a gift from abroad again.”

Helpful Report

Posted 2 months ago

Hi there, Thank you so much for your fantastic 5-star review! We're thrilled to hear that the delivery updates were helpful and that the recipient was delighted with the pendant gift. It truly warms our hearts to know that we could be part of a special moment! We appreciate your trust in Kilkenny for future purchases from abroad and look forward to serving you again soon! Best wishes, Kilkenny Design Team!

Posted 2 months ago

“I love Kilkeeny Design range - especially Lennon Courtney. The online service is also fast and efficient. I love KD for gifts and also for homewares.”

Helpful Report

Posted 2 months ago

Hi Joanne, Thank you for your amazing 5-star review! We're thrilled to hear that you love our Kilkenny Design range, especially Lennon Courtney. It's fantastic to know that our online service has met your expectations for speed and efficiency! We appreciate your support for both gifts and homewares, and we can't wait to welcome you back for more delightful finds! Best wishes, Kilkenny Design Team!

Posted 2 months ago

“Items were not correct size. Size 10 was like a 14”

Helpful Report

Posted 2 months ago

Hi Marian, Thank you for your review. We're sorry to hear that the size of the item you received did not meet your expectations. The item ordered by yourself was in a 12 so this may have been why it seemed larger to you if you had thought it was ordered in a size 10. Please feel free to reach out to our customer service team at info@kilkennygroup.com for assistance. We're here to help. Best regards, Kilkenny Design Team!

Posted 2 months ago

“I love the selection of clothes in the Kilkenny shop. Great choice of accessories also.”

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Posted 2 months ago

Hi Maura, Thank you for your fantastic 5-star review! We’re delighted to hear that you love our selection of clothes and accessories in the Kilkenny shop. Your enthusiasm truly brightens our day! We appreciate your support and look forward to welcoming you back for more shopping adventures soon! Best wishes, Kilkenny Design Team!

Posted 2 months ago

“The ordering process and delivery service were excellent, however, the tapas set that I ordered was chipped when removed from the box. Too expensive to send back so only 2-3 stars max. Please check your merchandise more thoroughly before you send it in the future.”

Helpful Report

Posted 2 months ago

Hi there, Thank you for taking the time to share your feedback. We’re glad to hear that you found the ordering process and delivery service to your satisfaction. However, we’re truly sorry to learn that the tapas set arrived chipped. We understand how disappointing this must be. We would like to assist you further with this, can you please contact info@kilkennygroup.com along with your order number and images of the damaged item. Best regards, Kilkenny Design Team!

Posted 2 months ago

“Very pleasant staff. I was delighted with my purchases really good value. I would recommend taking a visit always have a bargain. Beth”

Helpful Report

Posted 2 months ago

Hi Beth, Thank you so much for your lovely 5-star review! We're thrilled to hear that you found our staff pleasant and snagged some great bargains during your visit. Your recommendation means a lot to us! We hope to welcome you back soon for more fantastic finds! Best wishes, Kilkenny Design Team!

Posted 2 months ago

“Very effiicent”

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Posted 2 months ago

Hi Anne, Thank you for your fantastic 5-star review! We're thrilled to hear that you found our service efficient. Your feedback is greatly appreciated and truly motivates our team to keep up the great work! We look forward to serving you again soon. Best wishes, Kilkenny Design Team!

Posted 2 months ago

“Delivered on time and as expected”

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Posted 2 months ago

Hi Rena, Thank you for your fantastic 5-star review! We're delighted to hear that your order was delivered on time and met your expectations. Your satisfaction is what we strive for, and it's wonderful to know we hit the mark! We truly appreciate your support and look forward to welcoming you back for more great experiences! Best wishes, Kilkenny Design Team!

Posted 2 months ago

Kilkenny Design is rated 4.5 based on 3,062 reviews