Kilkenny Design Reviews

Name: Kilkenny Design
Address: Killarney, Killarney, Co. Kerry
Rating: 4.48

4.5 Rating 3,678 Reviews

86 %

of reviewers recommend Kilkenny Design

4.5

Based on 3,678 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

021-4308392

Email:

info@kilkennygroup.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had a missing item in my order and wrote an email about five times for help in sorting the situation out. Nobody bothered to come back to me. In the end I gave up and swore not to use you again. I certainly won't be recommending you to anyone I know.”

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Posted 3 months ago

Hi Angela, A member of the team responded to your emails however we have not received a response back, we would ask you check your junk folder. Please contact us with your order number and any details at info@kilkennygroup.com so we can review and assist promptly. Kind regards, Team Kilkenny Design

Posted 3 months ago

“Very happy with my purchase & delivery.”

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Posted 3 months ago

“Fantastic! I visited Ireland a year ago for 10 days and fell in love with everything!!! Your products are superior and makes me so wanting to go back to Ireland.”

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Posted 3 months ago

“Excellent service and packed and delivered perfectly. Kilkenny design really know how to look after their customers and pack and present their products to the highest standard. This is the best on line shopping, in my experience, 5 stars . Thank you”

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Posted 3 months ago

“Had no problems with ordering or delivery”

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Posted 3 months ago

“Very good.”

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Posted 3 months ago

“Kilkenny Design is an excellent Store as the variety of goods and the excellent professional staff make it my first choice when I’m shopping”

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Posted 3 months ago

“Good value with prompt delivery. Packaging was not environmentally friendly and overdone which was disappointing”

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Posted 3 months ago

“Hard to return received a UPS bill for bank processing. Scam company”

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Posted 3 months ago

“Stillorgsn manager was very helpful and checked out a picture I liked to see if a framed version was available to buy..”

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Posted 3 months ago

“Always very efficient, fast deliveries and quick to respond to queries cannot be faulted”

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Posted 3 months ago

“Double charged delivery fee for an item you forgot to ship doubling the price, $33 fee. Defective items and was told that is normal, ignored my further questions”

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Posted 3 months ago

“Great products, when I discovered one item was missing from my order the excellent customer support dealt and resolved the issue immediately and without fuss. Ten out of ten”

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Posted 3 months ago

“My order arrived promptly, in tact & delighted with my Paul Moloney pottery.”

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Posted 3 months ago

“Brilliant”

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Posted 3 months ago

“Kilkenny shop is a one stop destination for fabulous clothes, gifts and refreshments. Is is always busy, buzzy and attended by the warmest and most attentive of store assistants.”

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Posted 3 months ago

“Good price, good communication, and sure you can't go wrong with a McNutt product...!”

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Posted 3 months ago

“Great atmosphere in store, all year round and helpful staff.”

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Posted 3 months ago

“Shopping was easy and a quick delivery.”

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Posted 3 months ago

“Beautiful products 😍 love the new purchase of Laura Ashley duvet set ❤️”

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Posted 3 months ago

Kilkenny Design is rated 4.5 based on 3,678 reviews