Kilkenny Design Reviews

Name: Kilkenny Design
Address: Killarney, Killarney, Co. Kerry
Rating: 4.49

4.5 Rating 3,064 Reviews

86 %

of reviewers recommend Kilkenny Design

4.5

Based on 3,064 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

021-4308392

Email:

info@kilkennygroup.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very effiicent”

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Posted 2 months ago

Hi Anne, Thank you for your fantastic 5-star review! We're thrilled to hear that you found our service efficient. Your feedback is greatly appreciated and truly motivates our team to keep up the great work! We look forward to serving you again soon. Best wishes, Kilkenny Design Team!

Posted 2 months ago

“Delivered on time and as expected”

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Posted 2 months ago

Hi Rena, Thank you for your fantastic 5-star review! We're delighted to hear that your order was delivered on time and met your expectations. Your satisfaction is what we strive for, and it's wonderful to know we hit the mark! We truly appreciate your support and look forward to welcoming you back for more great experiences! Best wishes, Kilkenny Design Team!

Posted 2 months ago

“online shopping is easy to use and items delivered promptly”

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Posted 2 months ago

Hi Cora, Thank you so much for your amazing 5-star review! We're delighted to hear that you found our online shopping easy to use and that your items were delivered promptly. Your satisfaction is our top priority, and it's wonderful to know we met your expectations! We truly appreciate your support and look forward to having you shop with us again soon! Best wishes, Kilkenny Design Team!

Posted 2 months ago

“I purchased 6 Galway vases to ship to the US. The care and safety of the packaging had the product arriving safely without any issue. I cannot wait to order more for my wedding gifts next March! And to maybe stop in the shop on our honeymoon ☘️”

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Posted 2 months ago

Hi Bre, Thank you so much for your amazing 5-star review! We’re delighted to hear that your Galway vases arrived safely and that you’re excited for your wedding gifts next March. How wonderful that you’re planning to stop by our shop on your honeymoon—what a lovely way to celebrate! We truly appreciate your support and can’t wait to welcome you back soon! Best wishes, Kilkenny Design Team!

Posted 2 months ago

“As always, order to delivery ran smoothly. Always impressed. Well done all 🧡”

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Posted 2 months ago

Hi there, Thank you so much for your fantastic 5-star review! We're delighted to hear that your order to delivery experience was smooth and that you're consistently impressed with us. Your support means the world to our team! We can't wait to welcome you back for your next shopping adventure! Best wishes, Kilkenny Design Team!

Posted 2 months ago

“Excellent service and fantastic product”

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Posted 2 months ago

Hi Catherine, Thank you for your excellent 5-star review! We’re thrilled to hear that you had a fantastic experience with our service and product. Your satisfaction is our top priority, and it's wonderful to know we've hit the mark! We truly appreciate your support and can't wait to welcome you back again soon! Best wishes, Kilkenny Design Team!

Posted 2 months ago

“Great product, quickly delivered. Thank you.”

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Posted 2 months ago

Hi Sandra, Thank you so much for your wonderful 5-star review! We’re thrilled to hear that you’re pleased with your product and that it arrived quickly. Your satisfaction means the world to us! We truly appreciate your support and look forward to having you shop with us again soon! Best wishes, Kilkenny Design Team!

Posted 2 months ago

“Product is fine. But when delivery and associated cost amount to 1 Euro less than the purchased item cost (54 Euro purchase) why would bother to be a customer moving forward.”

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Posted 2 months ago

Hi there, Thank you for your review. We're sorry to hear that you found the customs charges to be unreasonably high compared to your purchase. We understand how important value is to our customers, and we appreciate your feedback on this matter. Canada have a low Customs threshold for items arriving in to the country. If there are any specific concerns or suggestions you’d like to share with us, please feel free to reach out to info@kilkennygroup.com. We're here to listen and help where we can. Best regards, Kilkenny Design Team!

Posted 2 months ago

“Lovely quality, good service, friendly staff”

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Posted 2 months ago

Hi there, Thank you so much for your lovely 5-star review! We're thrilled to hear that you enjoyed the quality of our products and had a positive experience with our friendly staff. Your kind words mean a lot to us! We truly appreciate your support and can’t wait to see you again soon! Best wishes, Kilkenny Design Team!

Posted 2 months ago

“I was delighted to receive my delivery so promptly. Also I am pleased with the item as the quality of leather, colour etc. are just as shown online.”

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Posted 2 months ago

Hi there, Thank you for your fantastic 5-star review! We're so pleased to hear that your delivery arrived promptly and that the quality and color of your item met your expectations. Your satisfaction is incredibly important to us! We truly appreciate your kind words and look forward to serving you again in the future! Best wishes, Kilkenny Design Team!

Posted 2 months ago

“One of the mugs I ordered was broken when it arrived. I emailed to let you know and have not heard back. That was a month ago”

Helpful Report

Posted 2 months ago

Hi Mary, Thank you for sharing your experience. We're truly sorry to hear that one of the mugs arrived broken, That’s certainly not the level of service we aim to provide. I can see a reply was sent asking for images to you, can you please check your spam folder. We appreciate your understanding and hope to resolve this for you soon. Best regards, Kilkenny Design Team!

Posted 2 months ago

“Beautiful products & great quality. Exceptional customer service!”

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Posted 2 months ago

Hi Annmarie, Thank you for your fantastic 5-star review! We’re delighted to hear that you love our beautiful products and appreciate the quality we strive to deliver. Exceptional customer service is our passion, and it’s wonderful to know we met your expectations! We truly appreciate your support and look forward to welcoming you back soon! Best wishes, Kilkenny Design Team!

Posted 2 months ago

“Great service”

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Posted 2 months ago

Hi there, Thank you for your fantastic 5-star review! We're delighted to hear that you experienced great service during your visit. Your satisfaction is our priority, and we truly appreciate your kind words! We look forward to welcoming you back again soon! Best wishes, Kilkenny Design Team!

Posted 2 months ago

“I found exactly what I was looking for online, easily and quickly. Was pleased with the speed of service. Only point I would make is that my picture came in a huge box- at least 10 times bigger than the picture- and seemed a terrible waste of cardboard and packaging which then had to be flattened for recycling.”

Helpful Report

Posted 2 months ago

Hi Nicola, Thank you for your fantastic 5-star review! We’re delighted to hear you found exactly what you were looking for and that our service was quick and efficient. Your feedback is invaluable to us! We also appreciate your comments regarding the packaging and will definitely take them into consideration to improve our process. It’s important to us to balance safety and sustainability. Thank you for your support, and we look forward to serving you again soon! Best wishes, Kilkenny Design Team!

Posted 2 months ago

“Excellent service! Great product”

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Posted 2 months ago

Hi Gurmit, Thank you for your fantastic 5-star review! We’re delighted to hear that you received excellent service and are happy with your product. Your satisfaction is incredibly important to us! We truly appreciate your support and look forward to serving you again in the future! Best wishes, Kilkenny Design Team!

Posted 2 months ago

“Delighted either with service, delivery was quick and item was value for money.”

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Posted 2 months ago

Hi Sheila, Thank you for your fantastic 5-star review! We're delighted to hear that you were pleased with our service and that your delivery was quick. It’s wonderful to know you found great value in your purchase! We truly appreciate your feedback and look forward to welcoming you back for more enjoyable shopping experiences soon! Best wishes, Kilkenny Design Team!

Posted 2 months ago

“Very nice earrings, very quick delivery 👍”

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Posted 3 months ago

Hi there, Thank you for your fantastic 5-star review! We're so glad you liked the earrings and that the delivery was quick. Your satisfaction is what we strive for, and it's wonderful to know we hit the mark! We truly appreciate your support and can't wait to serve you again soon! Best wishes, Kilkenny Design Team!

Posted 2 months ago

“I live in the US. My daughter's Irish Citizenship Ceremony was 14-02-25. I wanted something special to remember the day and found your To The Moon & Back earrings. Perfect delivery option for me. Thank you so much!”

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Posted 3 months ago

“Excellent service”

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Posted 3 months ago

Hi Margaret, Thank you for your fantastic 5-star review! We're thrilled to hear that you had an excellent experience with our service. Your kind words are truly appreciated and motivate us to keep delivering the best for our customers! We look forward to welcoming you back soon for another seamless shopping experience! Best wishes, Kilkenny Design Team!

Posted 2 months ago

“Great Irish gift and collection”

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Posted 3 months ago

Hi Malachy, Thank you for your fantastic 5-star review! We're thrilled to hear that you enjoyed our range of Irish gifts and collections. It's always our goal to offer a selection that truly reflects the beauty and creativity of Ireland! Your support means a lot to us, and we can't wait to welcome you back for more unique finds in the future! Best wishes, Kilkenny Design Team!

Posted 2 months ago

Kilkenny Design is rated 4.5 based on 3,064 reviews