Kilkenny Design Reviews

Name: Kilkenny Design
Address: Killarney, Killarney, Co. Kerry
Rating: 4.48

4.5 Rating 3,775 Reviews

86 %

of reviewers recommend Kilkenny Design

4.5

Based on 3,775 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

021-4308392

Email:

info@kilkennygroup.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love the shops but I live in Dundalk, so only get to see them when I travel to swords. Started shopping on line find it excellent.”

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Posted 4 months ago

“I ordered several items, and everything I purchased, from wreaths to glasses, surpassed my expectations. I would definitely buy from here again, and would recommend this store to anyone looking for quality gifts. Maralyn D.”

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Posted 4 months ago

“Christmas Decorations - Irish Passport. I was very happy with the product. The decoration was very cute. It was good quality. I thought the packaging was a bit excessive. The personalised message was not good enough. The sticker overlapped with the card.”

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Posted 4 months ago

“Site very easy to navigate and fast delivery to Canada.”

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Posted 4 months ago

Hi there, Thank you for the 5-star review! We’re thrilled the site was easy to navigate and that delivery to Canada was fast. We appreciate your support and hope to welcome you back soon. Warm regards, Team Kilkenny Design

Posted 1 month ago

“I'm sure it's not your fault, but I still haven't received my order. I assume it's because of Trump's tariffs. My order is stuck in Philadelphia.”

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Posted 4 months ago

“Always reliable and prompt delivery 👍”

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Posted 4 months ago

Hi Karen, Thank you for the 5-star review! We’re glad you find our delivery reliable and prompt. We appreciate your support and look forward to welcoming you back soon. Warm regards, Team Kilkenny Design

Posted 1 month ago

“Nice easy to use website. Ordering and delivery was no hastle”

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Posted 4 months ago

Hi Shane, Thank you for the 4-star review! We’re glad you found the website easy to use and that ordering and delivery were hassle-free. If there’s anything we can do to make your next experience even better, please let us know. Kind regards, Team Kilkenny Design

Posted 1 month ago

“Great products quick delivery”

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Posted 4 months ago

Hi there, Thank you for the 4-star review! We’re glad you liked our products and that delivery was quick. If there’s anything we can do to earn a perfect score, please let us know. Warm regards, Team Kilkenny Design

Posted 1 month ago

“Long delay in delivering with no explanation or apology. Also excessive packaging.”

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Posted 4 months ago

“Good quality, fast delivery. A company that is always dependable.”

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Posted 4 months ago

Hi there, Thank you for the 5-star review! We’re delighted you’re happy with the good quality and fast delivery, and that you find us dependable. We appreciate your support and look forward to serving you again soon. Warm regards, Team Kilkenny Design

Posted 1 month ago

“I selected a range of different items like jewellery, scarf, make up sets, luxury bathing kit for a special occasion and all were very well received and appreciated for their beauty and elegance and yet reasonably priced.”

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Posted 4 months ago

Hi there, Thank you for the 5-star review! We’re delighted you found a range of items that were beautiful, elegant, and reasonably priced, and that they were well received for your special occasion. We appreciate your support and hope to welcome you back soon. Warm regards, Team Kilkenny Design

Posted 1 month ago

“Ever since visiting earlier this year my wife has loved the scents but we didn't have room to pack them. Opening the product the packaging was excellent and the familiar smells and memories came back.”

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Posted 4 months ago

Hi Brad, Thank you for the 5-star review! We’re thrilled that your wife loves the scents and that the packaging sparked memories. We appreciate your kind words and look forward to welcoming you back soon. Warm regards, Team Kilkenny Design

Posted 1 month ago

“Very happy with my purchase. Great range of gifts. Arrived quickly.”

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Posted 4 months ago

Hi there, Thank you for the 5-star review! We’re glad you’re happy with the range and that your purchase arrived quickly. We appreciate your support and hope to welcome you back soon. Warm regards, Team Kilkenny Design

Posted 1 month ago

“I returned my order as per instructions via Chatbox. This was incorrect information. The parcel is now lost and I’m £100 out of pocket. I called customer services twice to talk to someone and on both occasions was promised a call back. I’m still waiting. Email replies are slow. Found the whole experience very frustrating and stressful.”

Helpful Report

Posted 4 months ago

Hi Linda, We’re really sorry to hear about the lost parcel and the trouble with returns, im afraid as you have not been able to provide a return tracking number we would ask you retrieve this and email to info@kilkennygroup.com. Kind regards, Team Kilkenny Design

Posted 4 months ago

“Very good on line experience - one scarf ordered was sent is an alternative colour - otherwise all good.”

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Posted 4 months ago

Hi there, Thank you for the 4-star review! We’re glad the online experience was good. We’re sorry a scarf was sent in an alternative colour. If you’d like to arrange an exchange or have us help rectify, please contact our support with your order details and we’ll make it right. We appreciate your support and hope to welcome you back soon. Warm regards, Team Kilkenny Design

Posted 1 month ago

“Good quality”

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Posted 4 months ago

Hi Nancy, Thank you for the 5-star review! We’re glad you’re happy with the good quality. We appreciate your support and hope to welcome you back soon. Warm regards, Team Kilkenny Design

Posted 1 month ago

“As always, inDublin shop too, great and prompt service.”

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Posted 4 months ago

Hi Maria, Thank you for the 5-star review! We’re thrilled you enjoyed the great and prompt service in both our inDublin shop and Kilkenny Design store. We appreciate your support and look forward to welcoming you back soon. Warm regards, Team Kilkenny Design

Posted 1 month ago

“Excellent service and very fast.”

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Posted 4 months ago

Hi Ann, Thank you for the 5-star review! We’re delighted you had excellent service and that you noticed the speed of our service. We appreciate your support and look forward to welcoming you back soon. Warm regards, Team Kilkenny Design

Posted 1 month ago

“A rituals at this time of year. Lovley purchases, free postage, great Christmas 🎁. This year exceptional value and quality. Customer service second to none.”

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Posted 4 months ago

Hi Mary, Thank you for the 5-star review! We’re delighted you enjoyed lovely purchases, free postage, and that this year offered exceptional value and quality. We’re also glad our customer service met your expectations. We appreciate your support and hope to welcome you back soon. Warm regards, Team Kilkenny Design

Posted 1 month ago

“Beautiful crystal!”

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Posted 4 months ago

Hi Olga, Thank you for the 5-star review! We’re thrilled you love the beautiful crystal. We appreciate your support and look forward to welcoming you back soon. Warm regards, Team Kilkenny Design

Posted 4 weeks ago

Kilkenny Design is rated 4.5 based on 3,775 reviews