Kilkenny Design Reviews

Name: Kilkenny Design
Address: Killarney, Killarney, Co. Kerry
Rating: 4.49

4.5 Rating 3,361 Reviews

87 %

of reviewers recommend Kilkenny Design

4.5

Based on 3,361 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

021-4308392

Email:

info@kilkennygroup.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered online from Kilkenny Design. Their website is very easy to navigate and I got The Handmade Soap Company's products at 50% discount so I was delighted to get such a great deal. The two "Because you're Amazing" Boxes of fabulous products were Birthday presents for my sisters. They were thrilled to get these beautiful gifts. The whole order arrived in 2 working days so I was very impressed with this service. I would highly recommend Kilkenny Design's website to order their goods.”

Helpful Report

Posted 3 months ago

Hi Jean, Thank you so much for your wonderful 5-star review! We're thrilled to hear that you found our website easy to navigate and that you scored such a fantastic deal on The Handmade Soap Company's products. It's lovely to know that your sisters were so pleased with their "Because you're Amazing" Boxes! Your feedback about our quick delivery is greatly appreciated as well. We truly value your recommendation and look forward to welcoming you back to Kilkenny Design in the future! Warm regards, Team Kilkenny Design

Posted 3 months ago

“A great collection of items but costly”

Helpful Report

Posted 3 months ago

Hi Catherine, Thank you for your wonderful 5-star review! We're glad to hear that you love our collection of items. We understand that quality pieces can come at a higher price, and we truly appreciate your support and understanding. Your feedback is invaluable to us! We look forward to welcoming you back to Kilkenny Design soon! Warm regards, Team Kilkenny Design

Posted 3 months ago

“Ordered on line...item arrived in a few days, well packaged so in perfect condition”

Helpful Report

Posted 3 months ago

Hi Brigid, Thank you so much for your wonderful 5-star review! We're delighted to hear that your item arrived quickly and in perfect condition. Your positive feedback brightens our day and inspires us to keep up the great work! We hope to see you again soon at Kilkenny Design! Warm regards, Team Kilkenny Design

Posted 3 months ago

“Bought products. Issues with product when arrived . Definitely a fault at manufacturing not store . Emailed customer support and immediately issue was resolved without difficulty. Great customer service aftercare”

Helpful Report

Posted 3 months ago

“Efficient as ever, very pleased with my purchases”

Helpful Report

Posted 3 months ago

“I found the whole experience very smooth and my order was delivered really promptly.”

Helpful Report

Posted 3 months ago

Hi there, Thank you so much for your wonderful 5-star review! We’re thrilled to hear that your experience was smooth and that your order was delivered promptly. Your satisfaction is our top priority, and we truly appreciate your feedback! We look forward to welcoming you back to Kilkenny Design soon! Warm regards, Team Kilkenny Design

Posted 3 months ago

“I love to shop at Kilkenny Design, espically online. I always shop their sale. It is great for gifts for all occasions. Anything I have bought has come so well packaged. Always recommed this store.”

Helpful Report

Posted 3 months ago

Hi Mary, Thank you so much for your fabulous 5-star review! We're thrilled to hear that you love shopping with us, especially during our sales. It’s great to know that you find our packaging to be top-notch, as we aim to make every purchase special. Your recommendation means the world to us! We can't wait to see you back at Kilkenny Design soon! Warm regards, Team Kilkenny Design

Posted 3 months ago

“Staff excellent ;On line shopping couldn;t be easier .Always updated with your order status, My kinda shop”

Helpful Report

Posted 3 months ago

Hi Valerie, Thank you for your amazing 5-star review! We're so pleased to hear that you found our staff excellent and that online shopping has been a breeze for you. Keeping you updated on your order status is something we take pride in, and it’s great to know it resonates with our customers! We can’t wait to have you back at Kilkenny Design soon! Warm regards, Team Kilkenny Design

Posted 3 months ago

“Very happy with purchase and delivery”

Helpful Report

Posted 3 months ago

Hi Fern, Thank you for your fantastic 5-star review! We're delighted to hear that you're very happy with your purchase and the delivery process. Your satisfaction means everything to us, and we truly appreciate your feedback! We look forward to seeing you again at Kilkenny Design soon! Warm regards, Team Kilkenny Design

Posted 3 months ago

“Absolute brilliant response- very helpful lady when I “chatted” with her on line and item came so quickly- I would highly recommend purchasing from Kilkenny Design”

Helpful Report

Posted 3 months ago

Hi Mary, Thank you so much for your fantastic 5-star review! We’re delighted to hear that our team provided you with such helpful service during your online chat and that your item arrived quickly. Your recommendation means a lot to us! We look forward to welcoming you back at Kilkenny Design soon! Warm regards, Team Kilkenny Design

Posted 3 months ago

“I ordered from the USA and received my order in 2 days! The perfume is lovely.”

Helpful Report

Posted 3 months ago

Hi Amity, Thank you so much for your wonderful 5-star review! We're delighted to hear that your order reached you in just 2 days and that you are enjoying the lovely perfume. Your feedback truly brightens our day! We look forward to having you shop with us again at Kilkenny Design! Warm regards, Team Kilkenny Design

Posted 3 months ago

“Easy navigating e vouchers”

Helpful Report

Posted 3 months ago

Hi there, Thank you for your fantastic 5-star review! We’re delighted to hear you found our e-vouchers easy to navigate. We strive to make your shopping experience as smooth as possible, and your feedback is greatly appreciated! Looking forward to serving you again soon at Kilkenny Design! Warm regards, Team Kilkenny Design

Posted 3 months ago

“Painless process and very, very quick delivery. Ordered a blanket and it was delivered internationally within a couple of days.”

Helpful Report

Posted 3 months ago

Hi Colman, Thank you for your amazing 5-star review! We're thrilled to hear that the process was seamless for you and that your blanket arrived so swiftly. Your satisfaction is incredibly important to us, and we truly appreciate your feedback! We can't wait to welcome you back to Kilkenny Design soon! Warm regards, Team Kilkenny Design

Posted 3 months ago

“Packaged well & postage was quick. I would definitely purchase from Kilkenny Design again.”

Helpful Report

Posted 3 months ago

Hi Olivia, Thank you for your amazing 5-star review! We're thrilled to hear that your order was packaged well and that it arrived quickly. We truly appreciate your support and look forward to welcoming you back for your next purchase at Kilkenny Design! Warm regards, Team Kilkenny Design

Posted 3 months ago

“The delivery of the coat was too long...and there was not enough communication.”

Helpful Report

Posted 3 months ago

Hi Rosemary, Thank you for your valuable feedback! We apologize for the extended delivery time and any lack of communication you experienced. We take your comments seriously as we continuously strive to improve our service. Your patience is greatly appreciated! We hope to have the opportunity to serve you better in the future. Warm regards, Team Kilkenny Design

Posted 3 months ago

“I can always shop online with full confidence with Kilkenny. Their service is excellent. Prompt, very well packed and good comunication re delivery details. I can definetly tecommend them.”

Helpful Report

Posted 4 months ago

Hi there, Thank you so much for your glowing 5-star review! We're thrilled to hear that you shop with confidence at Kilkenny. It’s great to know that our service, packing, and communication meet your expectations. Your recommendations mean the world to us! We can’t wait to serve you again soon at Kilkenny Design! Warm regards, Team Kilkenny Design

Posted 3 months ago

“My sister was delighted with her beautiful necklace and I was delighted that it was delivered straight to her door !”

Helpful Report

Posted 4 months ago

Hi there, Thank you so much for your wonderful 5-star review! We're absolutely thrilled to hear that your sister loved her necklace and that it was delivered right to her door. It’s our goal to make gifting as seamless and joyful as possible! We hope to see you back at Kilkenny Design soon! Warm regards, Team Kilkenny Design

Posted 3 months ago

“Great classic bag, lovely quality, super quick delivery”

Helpful Report

Posted 4 months ago

Hi Sandra, Thank you so much for your wonderful 5-star review! We're delighted that you love your classic bag and appreciate the quality and fast delivery. Your satisfaction is our priority, and your kind words inspire us to keep providing exceptional service! We hope to see you back at Kilkenny Design soon! Warm regards, Team Kilkenny Design

Posted 3 months ago

“excellent service and range”

Helpful Report

Posted 4 months ago

Hi Ken, Thank you so much for your wonderful 5-star review! We're delighted to hear that you found our service excellent and appreciated our range. Your kind feedback encourages us to keep delivering the best for our customers! We look forward to welcoming you back at Kilkenny Design soon! Warm regards, Team Kilkenny Design

Posted 3 months ago

“Brilliant Irish products of excellent quality”

Helpful Report

Posted 4 months ago

Hi there, Thank you for your fantastic 5-star review! We're delighted to hear that you appreciate our brilliant Irish products and their excellent quality. Your support truly motivates us to continue showcasing the best of Irish craftsmanship. We look forward to welcoming you back to Kilkenny Design soon! Warm regards, Team Kilkenny Design

Posted 4 months ago

Kilkenny Design is rated 4.5 based on 3,361 reviews