Kilkenny Design Reviews

Name: Kilkenny Design
Address: Killarney, Killarney, Co. Kerry
Rating: 4.48

4.5 Rating 3,678 Reviews

86 %

of reviewers recommend Kilkenny Design

4.5

Based on 3,678 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

021-4308392

Email:

info@kilkennygroup.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love the store love their jewellery and please t staff”

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Posted 5 months ago

“No issues, ordered the goods and they arrived in 3-4 days. Only problem with An Post, if your not at home you have to go to their depot to collect.”

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Posted 5 months ago

“I have loved this shop ever since I visited it in person. I just wish it had a bigger online store.”

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Posted 5 months ago

“Loved by visit to the shop.Staff were wonderful.”

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Posted 5 months ago

“The shopping was quick and easy. The products came to me in secure and safe package and in very good time.”

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Posted 5 months ago

“Excellent online service”

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Posted 5 months ago

“Beautiful items, great customer service! I was surprised how quickly my purchase was delivered to me!!”

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Posted 5 months ago

“I ordered a wool cape. It looks great, and I was lucky to find it at a 50% discount — such an amazing price for a 100% wool cape! The only issue is that the head opening feels a bit tight. It fits, but I wish the edge were elastic. The shipping was super fast!”

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Posted 5 months ago

“Beautiful products , pity about delivery times”

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Posted 5 months ago

“Arrived in a timely fashion in good condition.”

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Posted 5 months ago

“Very fast shipping, everything was well packaged, and the products are beautiful and of great quality!”

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Posted 5 months ago

“Fantastic service both on line and in shop”

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Posted 5 months ago

“Sono stata a Dublino circa un mese fa. Delle promoter mi hanno regalato dei campioni.. Profumo e creme. Quando sono tornata in Sardegna ho usato il profumo Loana e ho deciso di acquistarlo. Non ho ancora testato le creme, notte e body, ne olio corpo che ho acquistato. Soddisfatta degli acquisti. Costose le spese di spedizione”

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Posted 5 months ago

“Excellent service ,fast dispatch, easy transaction”

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Posted 5 months ago

“Purchased lovely Newbridge decorations for Christmas presents. Great to get the €15 off.”

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Posted 5 months ago

“Fantastic service. Really pleased with order. Arrived quickly.”

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Posted 5 months ago

“Trying Texting and anying No answer”

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Posted 5 months ago

Hi Eileen, Thank you for your feedback. We're truly sorry to hear that you're having difficulty reaching us. Please know that we value your input and want to help resolve any issues you may have. If you could send us an email at info@kilkennygroup.com, we’ll do our best to respond as quickly as possible. Kind regards, Team Kilkenny Design

Posted 5 months ago

“Mugs were perfect, just what I wanted !”

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Posted 5 months ago

“Item arrived broken in shipment, but replacement was handled easily, packed extremely carefully -- and the item was great in the end.”

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Posted 5 months ago

“Great product but extremely bad delivery & customer service. I was hipping a product to US, had paid extra for faster delivery but the delivery date for still missed by a few days. When I mailed/called i was just informed that they can't help it, there would be no refund of delivery fee as it's not their headache. Even calling did not help. Not ordering from the again.”

Helpful Report

Posted 5 months ago

Kilkenny Design is rated 4.5 based on 3,678 reviews