Kilkenny Design Reviews

Name: Kilkenny Design
Address: Killarney, Killarney, Co. Kerry
Rating: 4.48

4.5 Rating 3,061 Reviews

86 %

of reviewers recommend Kilkenny Design

4.5

Based on 3,061 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

021-4308392

Email:

info@kilkennygroup.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought a jacket online and its fab”

Helpful Report

Posted 3 months ago

Hi Breda, Thank you for your wonderful 5-star review! We're so thrilled to hear that you think your new jacket is fab. It’s always our goal to provide our customers with high-quality products that they love! We truly appreciate your feedback and can't wait to see you back again soon! Best wishes, Kilkenny Design Team!

Posted 3 months ago

“Lovely shop we would like the shop to stay were it is in Galway .”

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Posted 3 months ago

Hi Tessie, Thank you for your lovely review! We're so glad to hear that you enjoyed your visit to our shop in Galway. Your feedback about wanting us to stay in our current location means a lot to us! We truly appreciate your support and look forward to welcoming you back for another visit soon! Best wishes, Kilkenny Design Team!

Posted 3 months ago

“Website very good. Service excellent.”

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Posted 3 months ago

Hi Kathleen, Thank you for your fantastic 5-star review! We're delighted to hear that you found our website very good and enjoyed excellent service. Your feedback means so much to us, and it’s great to know you had a positive experience! We truly appreciate your support and look forward to serving you again soon! Best wishes, Kilkenny Design Team!

Posted 3 months ago

“Great products, great customer service”

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Posted 3 months ago

Hi Alison, Thank you so much for your amazing 5-star review! We're delighted to hear that you loved our products and experienced great customer service. Your feedback is incredibly important to us, and it’s wonderful to know you had a positive experience! We truly appreciate your support and hope to see you again soon! Best wishes, Kilkenny Design Team!

Posted 3 months ago

“Hi bought the luggage such good quality and value.Arrived next day recommended it to two friends and they also bought it.Thank you”

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Posted 3 months ago

Hi Anna, Thank you for your fantastic 5-star review! We're thrilled to hear that you're enjoying your luggage and found it to be such good quality and value. It's wonderful to know that you recommended us to your friends, and we're grateful for your support! We truly appreciate your kind words and look forward to serving you again soon! Best wishes, Kilkenny Design Team!

Posted 3 months ago

Author didn't leave any comments.

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Posted 3 months ago

Hi John, Thank you for your wonderful 5-star review! We’re so glad to hear that you had a great experience with us. Your positive feedback truly brightens our day and is invaluable to our team! We appreciate your support and can’t wait to welcome you back soon! Best wishes, Kilkenny Design Team!

Posted 3 months ago

“Ordered a Orla Kiely bag online, perfectly satisfied with everything”

Helpful Report

Posted 3 months ago

Hi Julie, Thank you for your wonderful 5-star review! We’re delighted to hear that you’re perfectly satisfied with your Orla Kiely bag. Your positive feedback truly means the world to us, and it’s fantastic to know you had a great experience shopping with us! We appreciate your support and look forward to welcoming you back soon! Best wishes, Kilkenny Design Team!

Posted 3 months ago

“Love the glasses”

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Posted 3 months ago

Hi Leoni, Thank you for your fantastic 5-star review! We're so pleased to hear that you love the glasses! Your satisfaction means the world to us, and it’s wonderful to know that you’re happy with your purchase. We truly appreciate your support and can’t wait to assist you again in the future! Best wishes, Kilkenny Design Team!

Posted 3 months ago

“Wrong items were delivered”

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Posted 3 months ago

Hi there, Thank you for your feedback. We're very sorry to hear that the wrong items were delivered to you. We understand how disappointing this must be and appreciate you bringing it to our attention. Please reach out to our customer service team so we can resolve this issue promptly. Your satisfaction is important to us, and we're committed to making things right. Best wishes, Kilkenny Design Team

Posted 3 months ago

“I got a gorgeous Orla Kiely bag recently from Kilkenny Design. I find them the best for sale Orla Kiely items. And speedy delivery”

Helpful Report

Posted 3 months ago

Hi Helen, Thank you so much for your wonderful 5-star review! We’re thrilled to hear you found a gorgeous Orla Kiely bag with us and that you think we have the best selection of Orla Kiely items. Speedy delivery is what we aim for, and we’re glad it met your expectations! We truly appreciate your support and look forward to helping you find more beautiful items in the future! Best wishes, Kilkenny Design Team!

Posted 3 months ago

“Great quality products fast delivery very well packaged”

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Posted 3 months ago

Hi Pauline, Thank you so much for your fantastic 5-star review! We're delighted to hear that you are pleased with the quality of our products, the fast delivery, and the careful packaging. Your satisfaction is our top priority, and it's wonderful to know we've met your expectations! We truly appreciate your support and can't wait to serve you again in the future! Best wishes, Kilkenny Design Team!

Posted 3 months ago

“Fast and effecient service”

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Posted 3 months ago

Hi Laura, Thank you for your fantastic 5-star review! We're thrilled to hear that you experienced fast and efficient service. It's always our goal to provide a seamless shopping experience, and we’re so glad it met your expectations! We truly appreciate your support and look forward to welcoming you back soon! Best wishes, Kilkenny Design Team!

Posted 3 months ago

“Extremely efficient. Fast shipment. I have a sentimental attachment to the artwork and was anxious to get it as it was replacing that gifted to my deceased wife. The process was fast and simple. Very important to me.”

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Posted 3 months ago

Hi John, Thank you so much for your heartfelt 5-star review! We’re truly honored to hear that the artwork holds such sentimental value for you. It’s wonderful to know that our fast and simple process helped ease your worries during this meaningful time. Your support means a lot to us, and we’re here for you anytime you need assistance in the future! Best wishes, Kilkenny Design Team!

Posted 3 months ago

“Great products, speedy delivery to England. Gifts were well received.”

Helpful Report

Posted 3 months ago

Hi there, Thank you so much for your wonderful 5-star review! We're delighted to hear that you enjoyed our products and that the speedy delivery to England worked out perfectly for you. It’s always a joy to know that our gifts are well received! We appreciate your support and look forward to helping you find more fantastic items in the future! Best wishes, Kilkenny Design Team!

Posted 3 months ago

“Goods were of a high quality”

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Posted 3 months ago

Hi there, Thank you for your wonderful 4-star review! We’re delighted to hear that you found our goods to be of high quality. It’s always our aim to provide the best products for our customers, and your feedback means a lot to us. We appreciate your support and hope to see you back soon for more quality finds! Best wishes, Kilkenny Design Team!

Posted 3 months ago

“The online shopping experience wss trouble-free & prompt”

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Posted 3 months ago

Hi Deborah, Thank you so much for your wonderful 5-star review! We’re delighted to hear that you had a trouble-free and prompt online shopping experience with us. Providing a seamless experience is what we strive for, and it’s fantastic to know we nailed it! We truly appreciate your support and can’t wait to have you shop with us again soon! Best wishes, Kilkenny Design Team!

Posted 3 months ago

“Ordered online. Kilkenny site very easy to use. Article arrived on time . Got many texts updating me on delivery. AnPost sent texts detailing where my package was. Overall a great shopping experience.”

Helpful Report

Posted 3 months ago

Hi Carol, Thank you so much for your amazing 5-star review! We're delighted to hear that you found our website easy to use and that you appreciated the updates throughout your delivery process. Providing a great shopping experience is what we strive for, and it’s wonderful to know we succeeded! Your support means the world to us, and we can’t wait to welcome you back for more shopping in the future! Best wishes, Kilkenny Design Team!

Posted 3 months ago

“For well over a decade, having visited Ireland and a Kilkenny storefront, I have made them my "go to" for gifting. I literally have a lovely closet of Irish crystal, art and fragrance that is my joy to wrap for any and all occassions. Again, the customer service exceeds any retailer I have ever worked with. Thank You Kilkenny.”

Helpful Report

Posted 3 months ago

Hi Kerry, Thank you so much for your wonderful 5-star review! We're absolutely delighted to hear that Kilkenny has been your "go to" for gifting over the years. It brings us joy to know that you treasure your collection of Irish crystal, art, and fragrance! Your kind words about our customer service mean the world to us, and we strive to exceed expectations every time. We truly appreciate your loyalty and look forward to helping you wrap more delightful gifts in the future! Best wishes, Kilkenny Design Team!

Posted 3 months ago

“Beautiful products- online shopping simple and efficient.”

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Posted 3 months ago

Hi there, Thank you for the wonderful 5-star review! We’re so glad to hear that you love our beautiful products and that you found online shopping simple and efficient. Making your shopping experience enjoyable is truly our priority! We appreciate your support and can’t wait to see you back for more stunning finds! Best wishes, Kilkenny Design Team!

Posted 3 months ago

“It took 3 weeks for my parcel to be delivered. Kilkenny Design customer service were extremely fast to get back to me when I complained and very helpful. It turned out to be an An Post issue in the end with no actual explanation behind it, which seems to be An Post's current standard of service. I would shop at the Kilkenny Design physical store again but I won't be ordering off the website so long as An Post is their delivery contractor. I was very happy with my order once it finally arrived.”

Helpful Report

Posted 3 months ago

Kilkenny Design is rated 4.5 based on 3,061 reviews