Kilkenny Design Reviews

Name: Kilkenny Design
Address: Killarney, Killarney, Co. Kerry
Rating: 4.49

4.5 Rating 3,361 Reviews

87 %

of reviewers recommend Kilkenny Design

4.5

Based on 3,361 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

021-4308392

Email:

info@kilkennygroup.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The shop is always a wonderful place to visit. We make it a must every visit we make to Ireland.”

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Posted 3 months ago

“great as always”

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Posted 3 months ago

Hi Rachel, Thank you so much for your fantastic 5-star review! We're delighted to hear that you had a great experience with us, as we always strive to maintain that high standard for our customers. Your support means a lot to us! Looking forward to seeing you at Kilkenny Design again soon! Warm regards, Team Kilkenny Design

Posted 3 months ago

“So delighted with my orla kirly bags fast shipping Etc.”

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Posted 3 months ago

Hi Marjorie, Thank you so much for your amazing 5-star review! We're so delighted to hear that you loved your Orla Kiely bags and that the shipping was fast. Your feedback truly brightens our day and motivates us to keep delivering excellent service! We look forward to having you back at Kilkenny Design soon! Warm regards, Team Kilkenny Design

Posted 3 months ago

“Great and very easy to deal with, my order arrived very fast and I am delighted with it”

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Posted 3 months ago

Hi Susana, Thank you so much for your fantastic 5-star review! We're thrilled to hear that your order arrived quickly and that you are delighted with it. Your satisfaction means the world to us, and we truly appreciate your kind words! We can't wait to assist you at Kilkenny Design again in the future! Warm regards, Team Kilkenny Design

Posted 3 months ago

“Product was very nicely packaged and delivered promptly. 4 out of 5 stars as 14€ delivery charge somewhat pricey. I would wait longer to pay less delivery.”

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Posted 3 months ago

Hi Michele, Thank you for your thoughtful 4-star review! We're glad to hear that you appreciated the packaging and prompt delivery. We understand your concerns about the delivery charges and value your feedback—it's always our aim to provide the best service possible. We look forward to welcoming you back to Kilkenny Design soon! Warm regards, Team Kilkenny Design

Posted 3 months ago

“Unfortunately the item I ordered arrived damaged, but was replaced without any fuss really quickly, Kilkenny Design have always been really great.”

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Posted 3 months ago

Hi Sarah, Thank you very much for your wonderful 5-star review! We're so glad to hear that any issues with your order were resolved quickly and without hassle. Your kind words about our service mean a lot to us, and we truly appreciate your continued support! We look forward to welcoming you back to Kilkenny Design soon! Warm regards, Team Kilkenny Design

Posted 3 months ago

“The quality of items is very good. The scarves and throw are beautiful.”

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Posted 3 months ago

Hi Jennifer, Thank you so much for your wonderful 5-star review! We’re delighted that you are happy with the quality of our items and that you find the scarves and throw beautiful. Your kind words truly inspire us to keep delivering exquisite products! We look forward to welcoming you back to Kilkenny Design soon! Warm regards, Team Kilkenny Design

Posted 3 months ago

“I’m am very pleased with my purse it’s gorgeous.And my order came quickly .I will definitely order from the Kilkenny shop again”

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Posted 3 months ago

Hi Theresa, Thank you so much for your wonderful 5-star review! We're delighted to hear that you love your gorgeous purse and that your order arrived quickly. Your support and feedback truly inspire us to keep providing the best service possible! We can't wait to see you at Kilkenny Design again soon! Warm regards, Team Kilkenny Design

Posted 3 months ago

“A lovely bag. However, I didn’t know that this bag is also available in the next size up - I would have selected the bigger size had it been advertised on the website (I have rechecked the website after seeing the bigger size in the shop but it wasn’t on the site).”

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Posted 3 months ago

Hi there, Thank you for your thoughtful 4-star review! We're delighted that you love your new bag. We appreciate your feedback regarding the availability of the larger size—it’s important to us that all our customers are aware of their options. We'll definitely look into updating our website to make this information clearer. We hope to see you again soon at Kilkenny Design! Warm regards, Team Kilkenny Design

Posted 3 months ago

“A great value and very nice stuff. I get a bit nervous at how they pack the crystal. Have had stuff broken before but they always replace.”

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Posted 3 months ago

Hi William, Thank you for your wonderful 5-star review! We're so glad to hear that you find great value in our products. We understand your concerns about packaging, and we take every measure to ensure your crystal arrives safely. It's great to know you've had a positive experience with our replacements! We look forward to welcoming you back at Kilkenny Design soon! Warm regards, Team Kilkenny Design

Posted 3 months ago

“Excellent service”

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Posted 3 months ago

Hi Helen, Thank you so much for your excellent 5-star review! We're thrilled to hear that you received such great service from us. Your kind words are truly appreciated and inspire us to keep striving for excellence. We look forward to welcoming you back to Kilkenny Design very soon! Warm regards, Team Kilkenny Design

Posted 3 months ago

“A must stop in Dublin to get access to the best of Irish Art and Craft. Great store and great helpful staff .”

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Posted 3 months ago

Hi there, Thank you so much for your wonderful 5-star review! We're thrilled that you found Kilkenny Design to be a must-stop shop in Dublin and that our staff was helpful during your visit. Your kind words truly motivate us to continue showcasing the best of Irish Art and Craft! We can't wait to welcome you back to Kilkenny Design soon! Warm regards, Team Kilkenny Design

Posted 3 months ago

“It was a pleasure to order from your company.”

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Posted 3 months ago

Hi Mary, Thank you so much for your wonderful 5-star review! We're thrilled to hear that you had a pleasure ordering from us. Your kind words encourage us to keep delivering excellent service to all our valued customers. We look forward to seeing you at Kilkenny Design again soon! Warm regards, Team Kilkenny Design

Posted 3 months ago

“Fabulous pieces to choose from. Delivery was fast and items arrived well packaged. Very happy with my purchase”

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Posted 3 months ago

Hi Clarice, Thank you so much for your wonderful 5-star review! We’re delighted to hear that you found our pieces fabulous and that your delivery experience was smooth. Your happiness with your purchase brings us so much joy! We can’t wait to welcome you back to Kilkenny Design soon! Warm regards, Team Kilkenny Design

Posted 3 months ago

“Lovely store with genuinely beautiful merchandise.”

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Posted 3 months ago

Hi there, Thank you for your lovely 4-star review! We're thrilled to hear that you enjoyed our store and found our merchandise beautiful. Your kind words inspire us to continue curating a wonderful selection for our customers. We hope to see you again at Kilkenny Design soon! Warm regards, Team Kilkenny Design

Posted 3 months ago

“Excellent service”

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Posted 3 months ago

Hi Maeve, Thank you so much for your wonderful 5-star review! We’re thrilled to hear you had excellent service. Your kind words truly inspire our team to keep delivering the best experience possible! We look forward to welcoming you back to Kilkenny Design soon! Warm regards, Team Kilkenny Design

Posted 3 months ago

“The item i received i loved and wanted to keep. Unfortunately it was faulty so i had to return it. I think the delivery charges that Kilkenny applies are too high but i did ask for the delivery charge to be refunded to me when i returned the item. This was done which i appreciated. Next charges €2 - much more affordable. The reception in the store on Nassau Street is not good so I struggled to retrieve my receipt from my email account when returning the item. Not ideal so i feel that Kilkenny is not really set up for online shopping.”

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Posted 3 months ago

Hi there, Thank you for taking the time to share your thoughts with us. We're delighted to hear that you loved the item, although we're truly sorry it didn't meet your expectations due to the fault. Your feedback about the delivery charges is valuable, and we appreciate your understanding regarding the refund process. We apologize for the difficulties you faced with the receipt retrieval in-store. Your comments regarding the online shopping experience will be taken into consideration as we work to improve our services. We hope to see you back at Kilkenny Design soon! Warm regards, Team Kilkenny Design

Posted 3 months ago

“I absolutely love my set”

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Posted 3 months ago

Hi Joan, Thank you so much for your wonderful 5-star review! We're over the moon to hear that you absolutely love your set. Your enthusiasm truly inspires us, and we're grateful for your support! We can't wait to welcome you back to Kilkenny Design soon! Warm regards, Team Kilkenny Design

Posted 3 months ago

“Easy to use website and fast delivery🤗”

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Posted 3 months ago

Hi Linda, Thank you so much for your wonderful 5-star review! We're thrilled to hear that you found our website easy to use and that your delivery was speedy. Ensuring a smooth shopping experience for our customers is our top priority! We can't wait to welcome you back to Kilkenny Design soon! Warm regards, Team Kilkenny Design

Posted 3 months ago

“I ordered a wedding present for my younger brother in advance of the event. The present arrived on time, in perfect shape and nicely stored for shipment. This company has proved itself reliable and I would definitely consider buying from them again.”

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Posted 3 months ago

Hi Daniel, Thank you so much for your wonderful 5-star review! We're thrilled to hear that your order arrived on time and in perfect shape. It's always our goal to provide reliable service, and your feedback reassures us that we're on the right track. We truly appreciate your support and look forward to welcoming you back to Kilkenny Design in the future! Warm regards, Team Kilkenny Design

Posted 3 months ago

Kilkenny Design is rated 4.5 based on 3,361 reviews