Kilkenny Design Reviews

Name: Kilkenny Design
Address: Killarney, Killarney, Co. Kerry
Rating: 4.48

4.5 Rating 3,061 Reviews

86 %

of reviewers recommend Kilkenny Design

4.5

Based on 3,061 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

021-4308392

Email:

info@kilkennygroup.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely products and speedy delivery”

Helpful Report

Posted 3 months ago

Hi Rhiannon, Thank you so much for your lovely 5-star review! We're thrilled to hear that you enjoyed our products and found the delivery to be speedy. It's wonderful to know that we could provide a great shopping experience for you. We truly appreciate your support and can't wait to serve you again soon! Best wishes, Kilkenny Design Team!

Posted 3 months ago

“Excellent quality gifts and first class service from this company. I cannot recommend this website highly enough.”

Helpful Report

Posted 3 months ago

Hi Bernadette, Thank you so much for your fantastic 5-star review! We're absolutely delighted to hear that you found our gifts to be of excellent quality and that our service met your expectations. Your recommendation means the world to us! We truly appreciate your kind words and look forward to welcoming you back soon! Best wishes, Kilkenny Design Team!

Posted 3 months ago

“Great to go online and see such a great variety of jewellery. Very happy with my purchase”

Helpful Report

Posted 3 months ago

Hi Pauline, Thank you so much for your amazing 5-star review! We're thrilled to hear that you enjoyed exploring our variety of jewellery and that you're happy with your purchase. We truly appreciate your support and hope to see you shopping with us again soon! Best wishes, Kilkenny Design Team!

Posted 3 months ago

“The product I ordered arrived very promptly and was exactly as was in the description.”

Helpful Report

Posted 3 months ago

Hi there, Thank you for your fantastic 5-star review! We're so pleased to hear that your product arrived promptly and matched the description perfectly. It's always our aim to provide a seamless shopping experience. We truly appreciate your support and hope to see you again soon! Best wishes, Kilkenny Design Team!

Posted 3 months ago

“The delivery was a bit of an issue as we wrote our home address clearly. This included the Eircode. I can't recall the details now but there was mention of the local railway station for collection and I don't know what. It was confusing and annoying. The postman also couldn't find our home. Again, we were careful with the address so I don't know what the issue was. Also, indicative posting costs range could be flagged earlier. I won't shop with you again as I wasn't pleased.”

Helpful Report

Posted 3 months ago

Hi Claire, Thank you for your feedback on your recent experience. We're sorry to hear that you encountered issues with the delivery and the confusion regarding the local railway station. We understand how frustrating that can be and we appreciate you bringing this to our attention. We also take your point about posting costs seriously and will strive to communicate that more effectively moving forward. Your satisfaction is important to us, and we regret that this experience did not meet your expectations. We hope you might consider giving us another chance in the future. Best wishes, Kilkenny Design Team!

Posted 3 months ago

“Lovely product fast efficient delivery”

Helpful Report

Posted 3 months ago

Hi Fiona, Thank you so much for your lovely 5-star review! We're thrilled to hear that you found our product to your liking and that the delivery was fast and efficient. It’s always our goal to provide a seamless shopping experience. We truly appreciate your support and hope to see you again soon! Best wishes, Kilkenny Design Team!

Posted 3 months ago

“Candle burnt out after completion of uses”

Helpful Report

Posted 3 months ago

Hi there, Thank you for your review. I'm sorry to hear that your candle burnt out after use. We aim for our products to meet your expectations, and we truly appreciate your feedback. If you have any more concerns or questions, please feel free to reach out to our customer service team. We're here to help. Best regards, Kilkenny Design Team

Posted 3 months ago

“very good service”

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Posted 3 months ago

Hi there, Thank you so much for your fantastic 5-star review! We're delighted to hear that you experienced very good service. Your feedback motivates us to continue delivering the best possible experience to our customers. We truly appreciate your support and hope to see you again soon! Best wishes, Kilkenny Design Team!

Posted 3 months ago

“Always a great place to shop, whether in store or online! Very happy with my purchase!”

Helpful Report

Posted 3 months ago

Hi Bethnay, Thank you so much for your amazing 5-star review! We're thrilled to hear that you always enjoy shopping with us, whether in-store or online. Your satisfaction means the world to us. We truly appreciate your support and can't wait to welcome you back for your next shopping experience! Best wishes, Kilkenny Design Team!

Posted 3 months ago

“Highly recommend. Great service and aftercare.”

Helpful Report

Posted 3 months ago

Hi Brian, Thank you so much for your wonderful 5-star review! We're absolutely delighted to hear that you had a great experience with our service and aftercare. Your satisfaction is our top priority, and your kind words truly motivate us to keep delivering the best. We appreciate your support and look forward to helping you again soon! Best wishes, Kilkenny Design Team!

Posted 3 months ago

“it was easier buying on line then buying in Ireland and trying to bring certain items back with me. Needed to leave candles and diffuser's there. There was plenty of packeting around my items so nothing was damaged. Haven't tried anything yet as I wanted the pieces I bought for presents in England, something different to receive as gifts.”

Helpful Report

Posted 3 months ago

Hi Karen, Thank you for your wonderful 4-star review! We're glad to hear that you found it easier to shop online and that your items arrived safely thanks to our careful packaging. It's great to know that you're looking forward to gifting your purchases – we hope they bring joy to the recipients! We appreciate your feedback and support, and we look forward to serving you again in the future! Best wishes, Kilkenny Design Team!

Posted 3 months ago

“Good service and fast delivery”

Helpful Report

Posted 3 months ago

Thank you so much for your fantastic 5-star review! We're thrilled to hear that you experienced good service and fast delivery. Your feedback is incredibly encouraging and helps us continue to strive for excellence.We truly appreciate your support and look forward to serving you again soon! Best wishes, Kilkenny Design Team!

Posted 3 months ago

“Placing my order was very easy. The projected delivery date was on target. The packaging was very protective of the item. The overall experience was excellent.”

Helpful Report

Posted 3 months ago

Hi Jane, Thank you so much for your wonderful 5-star review! We’re delighted to hear that placing your order was easy and that your delivery was right on target. It’s great to know the packaging kept your item safe. Your feedback is incredibly important to us, and we appreciate your support. We look forward to serving you again soon! Best wishes, Kilkenny Design Team!

Posted 3 months ago

“Great product, fast delivery”

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Posted 3 months ago

Hi Brendan, Thank you so much for your fantastic 5-star review! We're delighted to hear that you love the product and that the delivery was fast. Your satisfaction is our top priority, and we appreciate your kind words. We truly value your support and look forward to serving you again soon! Best wishes, Kilkenny Design Team!

Posted 3 months ago

“Great service & quality product. Would definitely recommend the Kilkenny shop.”

Helpful Report

Posted 3 months ago

Hi Sandra, Thank you so much for your wonderful 5-star review! We're delighted to hear that you enjoyed our service and quality product. Your recommendation means a lot to us and inspires our team to keep striving for excellence. We truly appreciate your support and look forward to your next visit! Best wishes, Kilkenny Design Team!

Posted 3 months ago

“Parcel came quickly”

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Posted 3 months ago

Hi Mary, Thank you for your wonderful 4-star review! We're glad to hear that your parcel arrived quickly. Delivering your order promptly is important to us, and we’re always striving to provide an excellent experience. We appreciate your feedback and hope to see you again soon! Best wishes, Kilkenny Design Team!

Posted 3 months ago

“Good response . Great product & swift delivery”

Helpful Report

Posted 3 months ago

Hi there, Thank you so much for your fantastic 5-star review! We're delighted to hear that you enjoyed our product and experienced swift delivery. Your satisfaction is our top priority, and it’s great to know we met your expectations. We truly appreciate your support and look forward to serving you again soon! Best wishes, Kilkenny Design Team!

Posted 3 months ago

“I used the online store. The store's website is very clear and accurate. Making purchases here is a pleasure.”

Helpful Report

Posted 3 months ago

Hi Magdalena, Thank you so much for your wonderful 5-star review! We're delighted to hear that you found our online store clear and accurate, and that shopping with us was a pleasure. Your feedback is incredibly important to us and inspires us to keep improving our services. We truly appreciate your support and look forward to having you back soon! Best wishes, Kilkenny Design Team!

Posted 3 months ago

“I liked the product, the service and delivery time. Thank you”

Helpful Report

Posted 3 months ago

Hi Olena, Thank you so much for your wonderful 5-star review! We're delighted to hear that you liked the product, as well as our service and delivery time. Your kind words truly motivate us to keep delivering great experiences. We really appreciate your support and look forward to having you shop with us again soon! Best wishes, Kilkenny Design Team!

Posted 3 months ago

“The shop had exactly what I wanted at a great price . Staff always friendly and helpful.”

Helpful Report

Posted 3 months ago

Hi there, Thank you so much for your wonderful 4-star review! We're delighted to hear that you found exactly what you wanted at a great price. Our friendly and helpful staff are always here to ensure you have a pleasant shopping experience. We appreciate your feedback and hope to see you again soon! Best wishes, Kilkenny Design Team!

Posted 3 months ago

Kilkenny Design is rated 4.5 based on 3,061 reviews