Kilkenny Design Reviews

Name: Kilkenny Design
Address: Killarney, Killarney, Co. Kerry
Rating: 4.50

4.5 Rating 3,225 Reviews

87 %

of reviewers recommend Kilkenny Design

4.5

Based on 3,225 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

021-4308392

Email:

info@kilkennygroup.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent staff both on phone and in store! Thank you ladies”

Helpful Report

Posted 2 weeks ago

Hi Noreen, Thank you so much for your amazing 5-star review! We're thrilled to hear that you had such a positive experience with our staff, both over the phone and in-store. Your kind words truly brighten our day and motivate us to keep providing excellent service. We can't wait to welcome you back to Kilkenny Design soon! Warm regards, Team Kilkenny Design

Posted 1 week ago

“I am English and I live in America. I really like the variety of products you have because it allows me to give family and friends unique gifts. I hope that you continue to get more Orla Kiely goods in stock and also continue to expand the children's products.”

Helpful Report

Posted 2 weeks ago

Hi Karen, Thank you so much for your amazing 5-star review! We're thrilled to hear that you appreciate the variety of products we offer and that they help you find unique gifts for your family and friends. Your feedback about Orla Kiely and expanding our children's products is greatly valued. We truly appreciate your support and look forward to welcoming you back to Kilkenny Design soon! Warm regards, Team Kilkenny Design

Posted 1 week ago

“Nicely laid out good products friendly staff”

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Posted 2 weeks ago

Hi Edel, Thank you so much for your lovely 5-star review! We're thrilled to hear that you enjoyed our nicely laid out store, found our products appealing, and experienced friendly service from our staff. Your kind words motivate us to keep delivering the best for our customers! We look forward to seeing you at Kilkenny Design again soon! Warm regards, Team Kilkenny Design

Posted 1 week ago

“Beautiful Orla Kiely wine glasses ordered came in 2 days, very fast delivery .”

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Posted 2 weeks ago

Hi Sarah, Thank you for your delightful 5-star review! We're thrilled to hear that your Orla Kiely wine glasses arrived so quickly. Fast delivery is something we always strive for, and it’s great to know we hit the mark! We truly appreciate your kind words and hope you enjoy your new glasses! Looking forward to seeing you back at Kilkenny Design soon! Warm regards, Team Kilkenny Design

Posted 1 week ago

“A just want to say thank you for the lovely glasses I received from Kilkenny shop the service and products were first class and will shop here again”

Helpful Report

Posted 2 weeks ago

Hi Denis, Thank you so much for your glowing 5-star review! We're thrilled to hear that you loved the glasses and found our service to be first class. Your kind words truly motivate us to keep delivering the best experience for our customers. We can't wait to see you back at Kilkenny Design for your next visit! Warm regards, Team Kilkenny Design

Posted 1 week ago

“Incorrect address meant I had to go to shop to collect but customer service were very helful”

Helpful Report

Posted 2 weeks ago

Hi there, Thank you for your great 5-star review! We're so glad to hear that our customer service team was able to help you despite the mix-up with the address. Your understanding and patience are truly appreciated! We look forward to seeing you again at Kilkenny Design. Warm regards, Team Kilkenny Design

Posted 1 week ago

“I am very happy with my purchases from Kilkenny Shop.My items all arrived packaged so well and I was looking for designs and products made in Ireland so am very pleased!”

Helpful Report

Posted 2 weeks ago

Hi there, Thank you so much for your amazing 5-star review! We’re thrilled to hear that you’re happy with your purchases and that the packaging met your expectations. It’s wonderful to know that you appreciate our focus on designs and products made in Ireland! Your support truly means a lot to us, and we can’t wait to welcome you back to Kilkenny Design soon! Warm regards, Team Kilkenny Design

Posted 1 week ago

“I always find shopping in the Kilkenny shop to be pleasant, reliable and efficient”

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Posted 2 weeks ago

Hi Helen, Thank you so much for your lovely 5-star review! We’re thrilled to hear that your shopping experience at Kilkenny Design has been pleasant, reliable, and efficient. Your satisfaction is our top priority, and it’s wonderful to know we’re hitting the mark! We truly appreciate your support and look forward to welcoming you back on your next visit! Warm regards, Team Kilkenny Design

Posted 1 week ago

“It was everything I expected,.... however I wasn't able to choose the colors.”

Helpful Report

Posted 2 weeks ago

Hi Glenn, Thank you for your great 5-star review! We’re thrilled to hear that your experience lived up to your expectations. The item in your order only came in one colour, we always appreciate feedback on how we can improve. Your support means so much to us, and we look forward to welcoming you back to Kilkenny Design soon! Warm regards, Team Kilkenny Design

Posted 1 week ago

“I was extremely disappointed when I received the order. It was suppose to be a gift and it was just dumped in the box. It arrived in a jiffy bag with no insert bag, no gift wrapping etc. So disappointing that I couldn’t use it as a gift.”

Helpful Report

Posted 2 weeks ago

Hi Sandra, Thank you for taking the time to share your thoughts with us. We're really sorry to hear that your order did not arrive as you had hoped, especially since it was intended as a gift. We do not include any bags or gift wrapping and that is why this is not detailed on our website that this is included. Your feedback is valuable, and we will certainly take it into consideration as we work to improve our packaging and service. If there's anything else we can do to assist you, please don't hesitate to reach out. Warm regards, Team Kilkenny Design

Posted 2 weeks ago

“The merchandise was exceptional and ordering pn line was quick and easy. Delivery happened quickly . The items I ordered are of excellent quality.”

Helpful Report

Posted 2 weeks ago

Hi Gail, Thank you so much for your amazing 5-star review! We're thrilled to hear that you found our merchandise exceptional and that your online ordering experience was quick and easy. It’s wonderful to know that your items arrived promptly and met your expectations in quality. We truly appreciate your support and look forward to welcoming you back to Kilkenny Design soon! Warm regards, Team Kilkenny Design

Posted 2 weeks ago

“The dress I purchased is lovely but is wrongly sized. I ordered a 16/18 size but dress is actually an 18/20 size. I am very disappointed”

Helpful Report

Posted 2 weeks ago

Hi Denise, Thank you for your feedback. We're really sorry to hear that the sizing of the dress you received did not match what you ordered. We understand how disappointing this can be. We appreciate you bringing this to our attention, and your comments will help us improve our sizing guidance moving forward. If there is anything more we can do to assist you, please let us know via info@kilkennygroup.com. Warm regards, Team Kilkenny Design

Posted 2 weeks ago

“I got these as gifts for my friend for her wedding and I could not have been happier with how these pieces where perfect for her and her husband. All the products were great quality, packing/shipping done so well, and I can't wait to get something else from Kilkenny Design.”

Helpful Report

Posted 2 weeks ago

Hi Danielle, Thank you for your wonderful 5-star review! We're absolutely thrilled to hear that the pieces you chose were perfect gifts for your friend’s wedding. It's fantastic to know you were happy with the quality and that the packing and shipping exceeded your expectations. Your excitement to shop with us again means the world to us! We look forward to welcoming you back to Kilkenny Design soon! Warm regards, Team Kilkenny Design

Posted 2 weeks ago

“Very good service”

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Posted 2 weeks ago

Hi Barry, Thank you so much for your fantastic 5-star review! We're thrilled to hear that you enjoyed our service. Providing excellent customer care is our top priority, and your kind words encourage us to keep striving for the best. We appreciate your support and hope to see you again at Kilkenny Design soon! Warm regards, Team Kilkenny Design

Posted 1 week ago

“User friendly website, speedyn delivery and excellent products.”

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Posted 2 weeks ago

Hi Olivia, Thank you so much for your amazing 5-star review! We’re thrilled to hear that you found our website user-friendly and enjoyed speedy delivery of our excellent products. Your satisfaction is our top priority, and your kind words truly brighten our day. We look forward to serving you again at Kilkenny Design soon! Warm regards, Team Kilkenny Design

Posted 1 week ago

“Visited Kilkenny shop in Cashel, beautiful shop & really lovely staff ⭐️⭐️⭐️⭐️⭐️”

Helpful Report

Posted 3 weeks ago

Hi Hilary, Thank you so much for your wonderful 5-star review! We're thrilled to hear that you enjoyed your visit to our Kilkenny shop in Cashel. Our team always strives to create a beautiful and welcoming atmosphere for our customers, and it's lovely to know that their service made a positive impression on you. We truly appreciate your kind words and look forward to welcoming you back soon! Warm regards, Team Kilkenny Design

Posted 1 week ago

“Great selection of Irish items. Fast delivery. Great customer service.”

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Posted 3 weeks ago

Hi Marti, Thank you so much for your fantastic 5-star review! We're thrilled to hear that you enjoyed our selection of Irish items and experienced fast delivery along with great customer service. Your satisfaction is our top priority, and it means a lot to us! We truly appreciate your kind words and hope to welcome you back to Kilkenny Design soon! Warm regards, Team Kilkenny Design

Posted 1 week ago

“Easy online service with plenty of choice and quick delivery 🚚”

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Posted 3 weeks ago

Hi Tracey, Thank you so much for your amazing 5-star review! We’re thrilled to hear you found our online service easy to use and enjoyed the variety we offer. Quick delivery is a priority for us, and it's fantastic to know that we met your expectations! Your support is greatly appreciated, and we can’t wait to welcome you back to Kilkenny Design soon! Warm regards, Team Kilkenny Design

Posted 1 week ago

“The items are high quality and shipping was extremely fast. Will definitely order again. Thank you!”

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Posted 3 weeks ago

Hi there, Thank you for your wonderful 5-star review! We’re thrilled to hear that you’re pleased with the quality of our items and that your order arrived so quickly. Your satisfaction is our top priority, and we can’t wait to have the pleasure of serving you again! Warm regards, Team Kilkenny Design

Posted 1 week ago

“Fair price, quality product, and prompt shipment.”

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Posted 3 weeks ago

Hi there, Thank you for your fantastic 5-star review! We're thrilled to hear that you found our prices fair, the quality up to your expectations, and that your order arrived promptly. It’s always our aim to provide an excellent shopping experience, and your feedback is greatly appreciated. We look forward to welcoming you back to Kilkenny Design soon! Warm regards, Team Kilkenny Design

Posted 1 week ago

Kilkenny Design is rated 4.5 based on 3,225 reviews