Kilkenny Design Reviews

Name: Kilkenny Design
Address: Killarney, Killarney, Co. Kerry
Rating: 4.49

4.5 Rating 3,561 Reviews

86 %

of reviewers recommend Kilkenny Design

4.5

Based on 3,561 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

021-4308392

Email:

info@kilkennygroup.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good on line experience - one scarf ordered was sent is an alternative colour - otherwise all good.”

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Posted 1 week ago

“Good quality”

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Posted 1 week ago

“As always, inDublin shop too, great and prompt service.”

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Posted 2 weeks ago

“Excellent service and very fast.”

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Posted 2 weeks ago

“A rituals at this time of year. Lovley purchases, free postage, great Christmas 🎁. This year exceptional value and quality. Customer service second to none.”

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Posted 2 weeks ago

“Beautiful crystal!”

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Posted 2 weeks ago

“They cancelled my order.”

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Posted 2 weeks ago

Hi Sean, We’re really sorry to hear your order was cancelled. This was returned to sender due to a failed delivery. Kind regards, Team Kilkenny Design

Posted 2 weeks ago

“Beautiful gift for my goddaughter, lovely packaging & speedy delivery.”

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Posted 2 weeks ago

“Bought necklace and presentation looks brutal , paid €245 and looks like it came from a lucky bag ! I’m sorry !”

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Posted 2 weeks ago

Hi there, We’re very sorry to hear you’re unhappy with the necklace and presentation. This isn’t the experience we want for you. Please contact us with your order number and any relevant details at info@kilkennygroup.com so we can review and assist promptly. Kind regards, Team Kilkenny Design

Posted 2 weeks ago

“Kilkenny always have a great choice of products and quality goods too. Irish design is always at the forefront too which is important”

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Posted 2 weeks ago

“Very happy with both the products and service.”

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Posted 2 weeks ago

“Very professional. Delivered when they said. Product very secure. Will shop again with them again”

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Posted 2 weeks ago

“Delivery was very slow, and the two Torc Christmas candles I ordered weren't as nice as last year”

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Posted 2 weeks ago

“Never received my order or got a response to my messages”

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Posted 2 weeks ago

Hi there, We’re really sorry to hear you haven’t received your order or a response to your messages. This isn’t the experience we want you to have. Please contact us with your order number and any relevant details at info@kilkennygroup.com so we can review and assist promptly. Kind regards, Team Kilkenny Design

Posted 2 weeks ago

“My online order was dealt with efficiently and delivered within days”

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Posted 2 weeks ago

“I still havnt received my order?”

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Posted 2 weeks ago

“We brought beautiful Orla Kiely glasses from the Kilkenny Shop, and we love them. UPS failed to communicate well and unfortunately failed to deliver the parcel on the first attempt, but the customer service at Kilkenny was superb and we rapidly resolved the problem. Lovely people!”

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Posted 2 weeks ago

“Great quality products and fast delivery”

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Posted 2 weeks ago

“I never received a return response. The items were beautiful sent as sympathy gifts they came perfect. But when are friend went to hang the plaque the ribbon broke and it broke all over the floor.”

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Posted 2 weeks ago

“Service was excellent but delivery was atrocious. Gls left my package on the road outside my gate in torrential rain after I instructed them to leave it in my porch. Appalling anyone could have taken it”

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Posted 2 weeks ago

Kilkenny Design is rated 4.5 based on 3,561 reviews