After spending slot of time browsing online for a gift for our son who is living in UK We decided to go with the Belleek 72 PCR cutlery set €200.00, order No (#110011221) At checkout your site clearly identified that the package was to be delivered to UK and I received a confirmation email confirming that it was free delivery, at no time was I advised that I would have to pay Customs and border taxes which came to a whopping £57.70 sterling, the equivalent to €67.39 , I am very disappointed and have refused to pay the above customs fees, I have advised by my solicitor that the package will be returned to you the sender and I will then expect a full refund. I will be very slow to recommend your online site and will certainly not be in a rush to purchase anything else from Kilkenny Design Very disappointed Customer James Crean 0858410496