The Kilkenny Shop used to be one of the top quality shops in Dublin but sadly the quality of the goods has deteriorated apart from the new designers Lennen and ? (Their garments are first class). I purchased a jacket on line recently but when it arrived it was of poor quality, badly cut with no shape and it didn't fit. I ordered the correct size but what arrived was not as described in the advert. I returned it yesterday in person for a refund but he assistant refused to refund the postage of 5.95 Euros. This should have been refunded as the goods were "not fit for purpose". I then went looking for a fleece that was advertised on the website only to find inferior quality once again. Most of the fleeces had a note pinned to them saying "returned unwanted". These notes speak for themselves. The staff however are still first class and go out of their way for the customers. It is the quality of most of the goods that has deteriorated. It used to be my usual shopping place but not any more.