I ordered a Barbour Bradford forest vest on sale. I received a Barbour Bradford vest in navy at a clearance price. No one communicated that the forest color was not available. Iin an email from the company confirmed the product was forest. When I received the navy vest no one mentioned a discount or adjustment for the substituted product. Really disappointed in the fact that no one offered an adjustment and it took two weeks to hear back from Kilkenny. Very poor customer service.
1 year ago
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