I placed an order on the 14th September and have not received it despite chasing a few times.
I was initially told it had been shipped to America in error. Then I was told it had been dispatched. Today I have been told they are awaiting payment.
Please refer to the email chain and you will see the sequence of events.
I have now asked to cancel my order. Very disappointed as I really liked the coat but have no idea when or if it will ever arrive.
Very poor customer service.
7 months ago
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