I truly love Kilkenny design and recently visited their store in Kilkenny city ,kildare village and placed an online order . Their products are beautiful good value and customer service is excellent I would highly recommend I purchase a lot as gifts also but feel the lack of gift wrap is a problem although they give tissue and bags however I had to pay extra for bags for expensive gifts in Store in Kilkenny I was disappointed as this should be pretty standard as it is with other competive stores of similar products I still require the bags for these gifts