I had a terrible experience. The price listed for the purse was $167 Canadian. Shipping was $20 U.S. (approx $28 or $29). However, my credit card was charged $234.93. When I emailed to ask how this could be, customer service told me it was the bank's exchange rate. There is no way a bank exchange rate would add an additional $39 to the total. (Then when the package arrived, there was a bill for an additional $45 in duty, as well). I refused acceptance of the package and was told I would be refunded when the package is returned. I hope this happens in a timely matter.