I ordered a pair of platforms, they were ordered in a seven and recieved in a size 5. The box they were sent in was smashed and damaged. The shoes themselves are stunning but obviously didnt fit. I have been messaging them for 3 days to figure out the exchange policy because they dont have a customer service phone number which makes it nearly impossible to reach them. They dont read emails and answer questions correctly. They just seem not to care. Im so irritated and disappointed with the website. Ive never had such a bad experience while ordering online.
5 years ago
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