This company is awful. They'll take on your claim and then you will receive nothing but harassment from them for months on end. I had an accident in my car on January 1st. 2024 Kindertons lent me a courtesy car and told me to keep it until my claim had been settled, which I did. I then handed it back actually a few days earlier than I had to. And yealt, 11 months later I am still receiving harassment messages because I believe the other person's insurance company has refused to pay you for the car that Kindertons lent me. Kindertons seemed to think this is my issue, despite the fact at no point was I advised of this and that they told me repeatedly on many separate occasions that I should absolutely keep the car. This continued even when I queried that I'd had it for quite a long time because it took them so long for them to settle the claim for the damage to my vehicle which was written off. Please please please do yourself a favour and avoid using these people. They are charlatans and they will not leave you alone.