Normally I'd give you guys a 5 star rating, as I've never had an issue after several purchases. Thus time however the website wouldn't let me package items from multiple artists. Tech support was not able to resolve the issue. I missed out on items that were both on sale, and in stock. I ended up getting one item from one artist as it was a gift, but am still upset I missed out on other stuff. The shipping is just too much to make multiple transactions for every item, despite my temptation to do so. The jacket I bought, however, is BEAUTIFUL!!!!!!! The quality was incredible, it looks great, and the fit was even better. 10/10 on that particular item.