One of the worst buying experiences I have ever had. I placed a pre-order for Lars Frederiksen's To Victory on October 28th 2021. The album was due to be released on November 26th 2021. On November 3rd, I got an email saying that the special edition "splatter" I ordered was no longer available and they would be replacing it with a different color. Fine. On December 1st 2021, I finally got an email saying that my order shipped. 5 whole days AFTER the album was released. Did I mention that this was a PRE-ORDER??? In the meantime, completely unrelated, I ordered a record off of someone from the Czech Republic on Discogs. I am located in Canada. I got their shipment for a flat rate of $20 CAD a week and a half later. The order that I placed on October 28th, almost a full month BEFORE the album release, which shipped on December 1st, finally got here yesterday, January 4th 2022. EFFING RIDICULOUS. I can already hear the excuses... "The pressing plant this..." and "Postal service that..." BULLS... My local record store had the album on time (actually they had the "special edition" one that I was told was unavailable), so did countless others on social media (some of which had it in advance). FIX YOUR SHIPPING AND LOGISTICS PROBLEM!!! Your rates are WAY too high. When it costs more for shipping than the item you are ordering, it's a problem. Maybe look at an alternative such as NetParcel for shipping?? Until then, I will no longer be a customer.