Watch out! They scam you out of your money! I bought what I though to be a steam key that was an account instead of an activation key. I had no idea how to use this key and requested a refund. Now they claim that I changed the accounts password?!!?!. I didn't even use the account! So, I escalated it to the Kinguin service&support department. Got the following reply: "Dear Customer, Thank you for your patience. We have received confirmation from the seller that account credentials have been changed, as such, if you wish to be refunded, please set them back to default ones. Otherwise, we will be forced to reject this case. We look forward to your cooperation and hearing back from you. Kind regards, Alex" Addition: They closed the ticked. I cannot respond to them anymore. Conclusion: They sell you an account that you thought was an activation key. After complaining and requesting a refund, the seller quickly changes the account password. After doing this they claim that I somehow changed the password. Of which no proof is given. A very smart and nasty scam of which there is absolutely no defense whatsoever. Other then NEVER doing buziness with thwm ever again.