“I sincerely appreciate Mrs. Zamora Lisette for her dependable support. She resolved my withdrawal issue promptly and ensured the entire process was smooth and stress-free.”
“I bought two PS5 games on Kinguin expecting normal PSN download codes for my own account. Instead, I was given logins to existing PSN accounts (email, password, 2FA codes, mailbox access) with instructions to take over these accounts. In my understanding, this clearly violates the PlayStation Network Terms of Service: if Sony detects this kind of account sharing/transfer, accounts can be permanently banned – just like with Netflix account abuse, only here you risk losing your entire profile, purchases, trophies and game progress. Because of that, I never logged in, never downloaded anything and opened a complaint immediately.
Despite this, the seller and Kinguin later claimed that I had changed the accounts. The seller even provided contradictory and time-inconsistent “evidence” that shows changes must have happened before my purchase – yet Kinguin still chose to stand behind the seller and treat me as if I were lying.
Instead of protecting the customer, I was repeatedly asked to log into these foreign accounts and “restore” credentials I never touched – basically being pushed to do exactly what I refused to do from the beginning, and what could itself get PSN accounts banned. To me, this feels like a highly questionable, almost scam-like business model. I will not use Kinguin again and can only strongly warn others against buying these account-based products.”
“The entire transaction process was seamless from start to finish. Every step was handled with care, clarity, and precision, giving me full confidence throughout. What I appreciated most was the sense of reliability — everything happened exactly as expected, without delays or confusion. It’s rare to find such consistency and attention to detail, and this experience truly reflected both trust and excellence.”
“Very bad website , i bought a key for bf6 for 111 euros and the key was already used
I contacted the seller and he wasnt helping me mutch
After that i contacted kinguin directly and provided proof .
They said i need to wait for a reaction of the seller....48 hours have passed and no response from the seller ...ive put a complaint online with the belgian ministery of commerce to add kinguin to a list of scam websites
This was the worst expierence ever and i dont think i will ever get my money back .
So to everyone , DO NOT BUY ON KINGUIN!”
“This is a horrible place to buy keys from. They domt have specifics on anything in the titles. They let people sell anything down to promotional game card vouchers. Which I’m pretty sure can’t be transferred so that’s illegal in itself. The customer service isn’t good at all. It dosent matter if you dont use products, I guess once you see the code or whatever you cant refund it. Although I didn’t see anything to refund it before claiming?! So idk. The sellers are unresponsive, I feel like the only people this is geared to are scammers. Normal everyday people are def gonna get ripped off. Just wait for Eneba or GreenMan Gaming for deals. This place definitely is a shell of what it used to be. I used to like this website.”
“The cd key the sold me didn't work, one of the replies was "Don't wait in vain; you won't get a refund. Either cooperate and answer our question, or continue writing pointless replies."”
“Can't recommend Kinguin anymore. I bought a game account which has been located in a different country thus I'm not being able to play the game and of course you can't get a refund because it's a "game account". They never said it's in a different region, Steam won't let you play games when they're region locked.
If you refund something because you bought the wrong product you only get balance back. The issue is I wanted to buy something with the balance I had left and didn't have the option.
Stay away from them.”
“I’m extremely impressed with the professionalism and expertise of UNIQUE RECOVERY FIRM team. They took the time to understand my situation and crafted a recovery plan that worked. Their commitment and clear communication gave me peace of mind, and I’m thrilled to say they successfully helped me get my money back.”
“My experience with them was absolutely terrible. First they sold me two invalid keys, and when I reached out about them, they mentioned they could not offer a refund. After pushing back and forth for 30 MESSAGES and A MONTH OF MY TIME, they finally offered me a 50¢ refund. My two keys were $3! Ultimately they said they could do $1 and I took it. Overall terrible experience nonetheless.”
“Their guidance and support turned what seemed like an impossible task into a manageable process. I didn’t have to worry about confusing procedures or unanswered questions. Throughout the entire process, they made me feel like I was in good hands and that my problem was a priority for them. Overall, their assistance was nothing short of outstanding. They showed patience, professionalism, and real skill in fixing my problem. Thanks to Charlottescott, I was able to get my money back, something I thought I had lost forever. Their help made a stressful situation much easier to handle and gave me back a sense of control. Their prompt responses, clear instructions, and consistent updates made all the difference and turned a tough experience into a successful outcome.”
“From the beginning, I was impressed by the level of professionalism Mrs. Mercy and her team demonstrated. Their approach to asset recovery was methodical, transparent, and clearly informed by deep technical expertise. As someone with a background in cybersecurity, I could immediately recognize their use of advanced tools—blockchain analytics, forensic software, and IP tracing techniques—to follow the digital trail of my lost crypto assets. Communication was always clear, with no false promises or confusing jargon. What truly set them apart was how they combined technical rigor with genuine empathy. They kept me updated at every step and delivered measurable results. If you’re looking for a team that treats recovery like an exact science rather than guesswork, look no further."”
