I checked these reviews before I decided to buy a key code for a game from Kinguin. I was hesitant because of these reviews, which I do believe are valid, but likely represent a very small percentage of the buyers. I also thought most who would seek out this site, would be dissatisfied customers, not happy buyers. There was several options to buy my game code from different sellers through Kinguin. For a few cents more I picked the one with the highest customer rating, rather than the cheapest option that had a few percentage lower customer rating. The thought was it would minimize my risk of something bad happening. I made the purchase, the key code worked, & I installed the game on my console. The whole process was smooth & quick.