Ordered boxes, waited close to 6 working days for delivery with no updates. Then enquired and was told the boxes were either lost or damaged by the courier, courier tracking link never went live so whether this is the case or a deflection of blame, who knows? Told I would get more boxes sent out 'express' delivery for, "hopefully" the next day and await a tracking email that day, no email came, no boxes came. The weekend went, Monday arrives, still no email or update. Not happy and will not use again. Getting progressively worse each time we have used this company.