Horrible experience.
We bought tickets with LOT via Kiwi. The flight was cancelled due to a pandemic. When tried to get the refund they just refer to get the request and maybe after few months they will come back to me with some feedback. So meantime I asked LOT what is the situation, They confirmed they refunded my money to Kiwi a month ago. What? Kiwi you are liars. I started communicating with my bank to use the cashback option as it seems to be the only solution.
4 years ago
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