Kiwi.com Reviews

Name: Kiwi.com
Rating: 1.75

1.8 Rating 1,927 Reviews

19 %

of reviewers recommend Kiwi.com

Company Reviews

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Metrics

1.8

Based on 1,927 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

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Kiwi.com 1 star review on 15th March 2026

172

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Tutto perfetto”

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Posted 9 hours ago

“Check-in process was flawless. Kiwi automatically checks you in and emails you boarding passes. I will definitely use kiwi again.”

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Posted 16 hours ago

“Absolute garbage company. Do not use them for any travel bookings at all costs. Ruined our holiday with unconfirmed flights and will not act on refunds due. Absolutely awful.”

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Posted 20 hours ago

“Все сподобалось ,підтвердження швидко ,посадкові талони прислали вчасно”

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Posted 23 hours ago

“The Kiwi.com Customer Service Phone Number representative at +1 844 [493] -5O1O was patient, knowledgeable, and very reassuring during a stressful moment. They walked me through alternative flight options, explained every detail clearly, and helped me update my reservation without any hassle.”

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Posted 1 day ago

“The company was legit and offered us the best rate for our trip. Iberia Express flight attendants were exceptionally rude and disrespectful to all passengers. Never flew on that airline before, and probably won’t in the future.”

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Posted 1 day ago

“Facil marcar viagem Dificil apoio ao cliente”

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Posted 1 day ago

“Very uncomplicated handling. Fast booking process.”

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Posted 1 day ago

“The Kiwi.com ® Main Customer Service Phone Number representative at ☎︎+1 (844 ) 493 -5010 [us-Kiwi.com ] OTA (Live Person) was patient, knowledgeable, and very reassuring during a stressful moment. They walked me through alternative flight options, explained every detail clearly, and helped me update my reservation without any hassle.”

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Posted 2 days ago

“Seems a consistent story on this site, and one that got me also. They put together an itinerary for you with multiple flights and very little time in between. They cover it with protection which makes the buyer feel that even if theres an issue with the flight, they will be covered. WRONG. I missed my connecting flight (shock) and didnt have time to wait for Kiwi's analysis to purchase a new one as it was the last one leaving for the day. Kiwi eventually got back to me and told me i was inelegible for a refund, AND wouldn't even give me a flight credit. Scam company, run by bots, and clearly have a very poor rep with a rating of 1.7/5.”

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Posted 2 days ago

“Все сподобалося”

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Posted 2 days ago

“Everthing was ok.”

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Posted 2 days ago

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Posted 3 days ago

“Kiwi.com customer service 1 844-493 5010 agents are available 24 hours a day, 365 days a year. They can help you through chat or over the phone. so we can get you to the right agent. that information, we’ll provide you with contact options. Call an agent, we’ll give you toll-free and local phone numbers.”

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Posted 3 days ago

“Kiwi.com customer service (855) 730-0773 agents are available 24 hours a day, 365 days a year. They can help you through chat or over the phone. so we can get you to the right agent. that information, we’ll provide you with contact options. Call an agent, we’ll give you toll-free and local phone numbers.”

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Posted 3 days ago

“Really easy to use site & easy step by step instructions. I recommend giving it a try. I would definitely use again”

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Posted 4 days ago

“The Kiwi.com® main Customer Service Phone Number representative at ☎︎+1–844–493*5010 [us-Kiwi.com] OTA (Live Person) was patient, knowledgeable, and very reassuring during a stressful moment. They walked me through alternative flight options, explained every detail clearly, and helped me update my reservation without any hassle”

Helpful Report

Posted 4 days ago

“Kiwi.com customer service (888-671-(0944) agents are available 24 hours a day, 365 days a year. They can help you through chat or over the phone. so we can get you to the right agent. that information, we’ll provide you with contact options. Call an agent, we’ll give you toll-free and local phone numbers.”

Helpful Report

Posted 4 days ago

“Perfect app, easy to add boarding passes to iPhone wallet, everything provided on time...”

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Posted 4 days ago

“I found tickets here for a Chisinau-Dublin flight that worka for me .”

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Posted 4 days ago

Kiwi.com is rated 1.8 based on 1,927 reviews