Kiwi.com Reviews

Name: Kiwi.com
Rating: 1.51

1.5 Rating 1,742 Reviews

13 %

of reviewers recommend Kiwi.com

Company Reviews

Questions

Metrics

1.5

Based on 1,742 reviews

Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Write Your review

Tell us how Kiwi.com made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Kiwi.com 1 star review on 15th March 2026

172

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Vol aller pour Hurghada avec la compagnie air cairo s'est très bien passé. L'accueil , l'écoute et service top.”

Helpful Report

Posted 14 hours ago

“All was ok! I receive tikets, best price, it was 4 Times when I bought from kiwi. Thank you!”

Helpful Report

Posted 16 hours ago

“This company gave me a ticket for Vietnam when I requested Philippines. I didn’t notice because the Philippines sent me a ticket for the flight. I thought everything was great until the idiots needed a visa for Vietnam even though I wasn’t going to step foot in that country. Kiwi and the idiots there refused to give me my money back for their failure.”

Helpful Report

Posted 1 day ago

“Kiwi make my check in online😍”

Helpful Report

Posted 1 day ago

“I had a great experience with the support team. I encountered an issue accessing certain features on my account and was worried it would take days to resolve. To my surprise, the team responded quickly, explained every step clearly, and kept me updated throughout the process. Their professionalism and patience stood out. They treated my concerns seriously and made sure everything was resolved properly. It's refreshing to deal with a support team that genuinely cares about its users. Excellent service from start to finish.”

Helpful Report

Posted 1 day ago

“I was told that my flight would be 4 days delayed and requested a refund that was granted. They NEVER refunded me. Stay away from KIwi!”

Helpful Report

Posted 2 days ago

“Sono molto contenta,consiglio vivamente fare prenotazioni tramite kiwi.com Facile,facile correttezza e professionalità .”

Helpful Report

Posted 3 days ago

“service parfait”

Helpful Report

Posted 4 days ago

“All perfect”

Helpful Report

Posted 4 days ago

“Es hat alles ganz reibungslos geklappt. Der Service war hervorragend. Die Informationen zu den Flügen und zum Ablauf ebenfalls. Besser geht es nicht.”

Helpful Report

Posted 6 days ago

“Fast and easy response abdulrahman”

Helpful Report

Posted 1 week ago

“Vše bylo SUPER”

Helpful Report

Posted 1 week ago

“Отличнвй сайт. Обожаю киви. Стараюсь всегда через него брать билеты”

Helpful Report

Posted 1 week ago

“I can’t open kiwi on my iPhone and the app isn’t working correctly”

Helpful Report

Posted 1 week ago

“Molto professionale sono contento di avere kiwi come partner per i miei viaggi”

Helpful Report

Posted 1 week ago

“DON'T USE THIS SCAM PLATFORM!!! I REQUESTED A CANCELLATION OF MY RESERVATION ONLY 5 HOURS I PURCHASED IT. KIWI NEVER SENT THE REQUEST TO THE AIR LINE SO MY FLIGHT WAS NOT CANCELLED. THEY KEPT LYING AND LYING AND LYING”

Helpful Report

Posted 1 week ago

“Все було на найвищому рівні,найкращий сервіс,всім рекомендую.”

Helpful Report

Posted 1 week ago

“Rezerv prin aplicatia kiwi de ceva timp si nu am regretat niciodata. Am Primit si ramburs imediat in cazul in care au fost perturbari. Usor de folosit! Recomand!”

Helpful Report

Posted 1 week ago

“Müşteri hizmetlerinin hızlı geri dönüşü çok iyi👏👏”

Helpful Report

Posted 1 week ago

“Rychlý a přehledný vyhledávač letenek, proti jiným i levnější. Pokud máte zadané cestující, je nákup letenky velmi rychlý. Jiný vyhledávač už nepoužívám.”

Helpful Report

Posted 1 week ago

Kiwi.com is rated 1.5 based on 1,742 reviews