Kiwi.com Reviews

Name: Kiwi.com
Rating: 1.49

1.5 Rating 1,733 Reviews

13 %

of reviewers recommend Kiwi.com

Company Reviews

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1.5

Based on 1,733 reviews

Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour

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Kiwi.com 1 star review on 15th March 2026

172

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Es hat alles ganz reibungslos geklappt. Der Service war hervorragend. Die Informationen zu den Flügen und zum Ablauf ebenfalls. Besser geht es nicht.”

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Posted 4 hours ago

“Fast and easy response abdulrahman”

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Posted 1 day ago

“Vše bylo SUPER”

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Posted 1 day ago

“Отличнвй сайт. Обожаю киви. Стараюсь всегда через него брать билеты”

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Posted 2 days ago

“I can’t open kiwi on my iPhone and the app isn’t working correctly”

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Posted 2 days ago

“Molto professionale sono contento di avere kiwi come partner per i miei viaggi”

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Posted 2 days ago

“DON'T USE THIS SCAM PLATFORM!!! I REQUESTED A CANCELLATION OF MY RESERVATION ONLY 5 HOURS I PURCHASED IT. KIWI NEVER SENT THE REQUEST TO THE AIR LINE SO MY FLIGHT WAS NOT CANCELLED. THEY KEPT LYING AND LYING AND LYING”

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Posted 3 days ago

“Все було на найвищому рівні,найкращий сервіс,всім рекомендую.”

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Posted 5 days ago

“Rezerv prin aplicatia kiwi de ceva timp si nu am regretat niciodata. Am Primit si ramburs imediat in cazul in care au fost perturbari. Usor de folosit! Recomand!”

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Posted 6 days ago

“Müşteri hizmetlerinin hızlı geri dönüşü çok iyi👏👏”

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Posted 6 days ago

“Rychlý a přehledný vyhledávač letenek, proti jiným i levnější. Pokud máte zadané cestující, je nákup letenky velmi rychlý. Jiný vyhledávač už nepoužívám.”

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Posted 1 week ago

“Всё было профессионально и своевременно.”

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Posted 1 week ago

“Saqué dos billetes y uno me obligaron a hacer el chek in con la compañía y el otro con ellos. No entendi el motivo”

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Posted 1 week ago

“On a positive note: We successfully travelled on an itinerary created with Kiwi. Thankfully we paid the extras offered, because some of the flights were changed several times and the itinerary compromised more than once. Nevertheless we could solve it with Kiwi. What can be improved: After we had arranged the trip we found out another way to our destination which would have been simpler but it wasn't showed through the app. Some of the connections were very tight (around 1 hour), and very stressful to get to board the planes. I recommend to plan with more time between connections.”

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Posted 1 week ago

“Easy to book Good travel experience and smooth Would have like more easy access to customer services.”

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Posted 1 week ago

“No worry with kiwi”

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Posted 1 week ago

“klock ren upplevelse”

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Posted 1 week ago

“answer this simple question: Why did you refund me 96,86€ instead of 125,96€? Please answer here so others know exactly what might happen if they book through your portal: Name; Bassel Suleiman Kiwi.com Bookingsnummer: 757364949 PNR: TMMM6J Flightnumber: W62260 Transaction date: 18.03.2026 I paid: 125,96 €”

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Posted 1 week ago

“Все було ,чітко оргізовано”

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Posted 1 week ago

“Booked a flight in Colombia through Kiwi. The flight was cancelled at very short notice - we had already arrived at the airport. No alternative was offered and we had to book with another airline. Kiwi claim to have submitted a request for a refund which was refused by the airline. They refuse to take any furtgher action. Clearly a huge scam. Under no circumstances should anyone use this booking agency”

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Posted 1 week ago

Kiwi.com is rated 1.5 based on 1,733 reviews