Kiwi.com Reviews

Name: Kiwi.com
Rating: 1.63

1.6 Rating 1,839 Reviews

16 %

of reviewers recommend Kiwi.com

Company Reviews

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Metrics

1.6

Based on 1,839 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour

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Kiwi.com 5 star review on 6th August 2026

175

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I’m amazed at the ease with which I was able to make my reservation and the after service support! I will highly recommend!”

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Posted 6 hours ago

“I highly recommend Kiwi, I have purchased my plane tickets for the last 3 vacations on your site. As long as they keep the prices decent, I will definitely purchase again in the future.”

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Posted 9 hours ago

“Kept me informed with all changes from booking to the end.i like the itinerary they provide you with which includes layovers etc and it layer out in a easily read format”

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Posted 23 hours ago

“Friendly staff make me happy”

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Posted 1 day ago

“good app and friendly”

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Posted 1 day ago

“By dialing Kiwi’s main customer service official number at 1-855-730-0773tm or 1-855-730-0773 Tm (US) (Live Person), you can speak directly with a live person 24/7.By dialing Kiwi’s main customer service official number at 1-855-730-0773tm or 1-855-730-0773 Tm (US) (Live Person), you can speak directly with a live person 24/7.”

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Posted 2 days ago

“Muy bien! Gracias”

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Posted 2 days ago

“I booked a flight for myself and friends and the day my flight was I end up in hospital with a heart attack I contacted kiwi and told them about what happened they basically told me it’s not there problem and F O in a nice wording Such a horrible experience I would never book with them again and I wouldn’t recommend anyone booking with them”

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Posted 3 days ago

“We loved how simple everything is and the notifications that we get for every steps.”

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Posted 3 days ago

“My flight had a "minor delay" of 24hours! They did not bother notifying me. In fact, on the morning of they sent an automated email reminding me of the flight with booking number, flight time and flight number. When I got to the Airport and didn't see my flight on the screen display, I called Kiwi.com. They just said sorry we don't normally notify for minor delays. Terrible! will never use again.”

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Posted 3 days ago

“Very easy to communicate with, they are thoughtful and send all notifications on time.”

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Posted 3 days ago

“Polecam, wszystko załatwią za ciebie, podeślą gotowe karty pokładowe ! Super wygodnie. Wszystkie informacje dotyczące lotu beda w aplikacji na bierząco.”

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Posted 3 days ago

“Everything went well—the reservation, the payment, and the follow-up on the travel process. Thank you.”

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Posted 4 days ago

“Дуже зручний сервіс! Ніколи не підводив!”

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Posted 4 days ago

“Un site folositor!”

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Posted 4 days ago

“Супер очень нравится”

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Posted 6 days ago

“The Kiwi.com customer service number, 1-855-73O-O773, is very helpful for speaking directly with Kiwi.com support regarding flight bookings, cancellations, ticket changes, refunds, baggage issues, check-in assistance, and general travel questions.”

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Posted 6 days ago

“Ceea mai fain experienta ! Am fost impresionat de cât de bine a mers tot ce tibe de zboruri . Mulțumesc.”

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Posted 1 week ago

“Удобно,впечатляет,освобождена была от лишних переживаний.Спасибо Kiwi!!!”

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Posted 1 week ago

“Perdi a conexão de Paris para Porto, mas fui reembolsada a tempo de escolher outro voo, foi tudo muito rápido, eu e minha família não tivemos apoio no aeroporto de Barcelona, mas o sait nos respondeu logo e isso fez toda diferença. Muito obrigada”

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Posted 1 week ago

Kiwi.com is rated 1.6 based on 1,839 reviews