Kiwi.com Reviews

Name: Kiwi.com
Rating: 1.68

1.7 Rating 1,868 Reviews

17 %

of reviewers recommend Kiwi.com

Company Reviews

Questions

Metrics

1.7

Based on 1,868 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Write Your review

Tell us how Kiwi.com made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Kiwi.com 1 star review on 15th March 2026

172

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Is a travel agency online. Kiwi helps you a lot if you have a trip with more than one flight as it tells you the planning of the trip in each ear port and issue the boarding cards for you.”

Helpful Report

Posted 15 hours ago

“Prezzi vantaggiosi per i voli, buona assistenza cliente.”

Helpful Report

Posted 17 hours ago

“Higher prices than the ones on Wizz air, for example, but, at least, you can buy them right before your flight without being forced to buy extra luggage.”

Helpful Report

Posted 19 hours ago

“Precios accasibles”

Helpful Report

Posted 1 day ago

“Все направления и билеты, все очень удобно”

Helpful Report

Posted 1 day ago

“Profesionální společnost”

Helpful Report

Posted 2 days ago

“Minden rendben volt a repülőjegy vásárlással.”

Helpful Report

Posted 2 days ago

“Alles Punktlichkeit checken Preise”

Helpful Report

Posted 4 days ago

“I've used it now a couple of times for flights and I'm more than happy. Got cheapest possible price, ticket and seats and everything as expected and booked. All good!”

Helpful Report

Posted 5 days ago

“Très bon rapport qualité prix. Facilité d’utilisation très bien Je recommande fortement cette application j’en parle toujours autour de moi lorsqu’un personne recherche une réservation de voyage”

Helpful Report

Posted 6 days ago

“Kiwi.com customer service (855) 730-0773 agents are available 24 hours a day, 365 days a year. They can help you through chat or over the phone. so we can get you to the right agent. that information, we’ll provide you with contact options. Call an agent, we’ll give you toll-free and local phone numbers.”

Helpful Report

Posted 1 week ago

“facilite de retrouver un vol”

Helpful Report

Posted 1 week ago

Helpful Report

Posted 1 week ago

“tickets are sometimes more expensive than in other apps”

Helpful Report

Posted 1 week ago

“Foarte mulțumită de aplicație,de informațiile regasite in ea, de prețuri, check-inul automat. Mi-a depășit așteptările si chiar recomand kiwi.”

Helpful Report

Posted 1 week ago

“Kiwi customer service number 1 (855)-264-(1722) can help travelers address reservation issues, change flight details, request cancellations, check travel credits, manage seats, and resolve baggage-related questions.”

Helpful Report

Posted 1 week ago

“The initial booking with Kiwi was fine. I was able to get flights for my wife and I for our trip. The problem came when we had to do the self transfer. Kiwi had a transfer guarantee which made me feel better. We had two flights going and two flights back, both through Punta Cana, Dominican Republic. In Punta Cana, they have no idea what you mean when you try to explain a self transfer. Going our second flight was delayed, which may have been a good thing because it took two hours to get to the check in, after going back and forward with security, from immigration, to connections and back to immigration. Coming home, we only only had 2 hour a and 15 minutes between flights. I was able to check in online, it took three attempts for the second flight. Our first flight was delayed 30 minutes. Then we had to get a bus from the tarmac, get our bags, and get to the check in counter. We were in the web check in counter for an hour, not moving, with only a couple groups/families in front of us, we didn't move. We missed the second flight. It took a couple hours to talk to someone from that airline and they said we could get a flight in two days. Then we wanted to use the kiwi guarantee. We got our credit for the flight already when we learned about the 30 minute delay. I found a flight the next day with a different airline and booked it. Only then to learn it didn't go through about an hour later. I then booked the exact same flight through the airline directly, no problem. Thankfully, we had separate trip interruption insurance and had that covered. Kiwi was no help in the end.”

Helpful Report

Posted 1 week ago

“Дякую, ще один гарний досвід . Все пройшло , як завжди , круто”

Helpful Report

Posted 2 weeks ago

“Oui impeccable”

Helpful Report

Posted 2 weeks ago

“The variety of rutes and airlines company that can be found in the app.”

Helpful Report

Posted 2 weeks ago

Kiwi.com is rated 1.7 based on 1,868 reviews