Kiwi.com Reviews

Name: Kiwi.com
Rating: 1.59

1.6 Rating 1,809 Reviews

15 %

of reviewers recommend Kiwi.com

Company Reviews

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1.6

Based on 1,809 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

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Kiwi.com 1 star review on 15th March 2026

172

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Kiwi.com customer service (888) 821-4584 agents are available 24 hours a day, 365 days a year. They can help you through chat or over the phone. so we can get you to the right agent. that information, we’ll provide you with contact options. Call an agent, we’ll give you toll-free and local phone numbers.”

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Posted 12 hours ago

“Это лучшее приложееия. Интуитивно понятное. А самое главное нет назойливой рекламы .”

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Posted 15 hours ago

“Muy bien todo”

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Posted 1 day ago

“They cancelled a connecting flight of mine, and I had to buy another ticket. I’m still waiting for my refund—I’ve been waiting for months, and it’s always the same story. I don’t recommend them.”

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Posted 2 days ago

“Одного разу,я купувала квиток і коли оплатила,то зрлзуміла,що квиток не на те число,яке мені потрібно.Я злякалася,але скасувала квиток і Kiwi зробив мене щасливою,тому що дуже швидко повернув мої кошти і я змогла купити інший квиток на потрібну мені дату.Дякую,Kiwi,я дійсно була щаслива🩷”

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Posted 2 days ago

“Everything went perfectly.”

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Posted 3 days ago

“I have nothing but good things to say about using the app. I’ve bought tickets through them three times in the past year. On one occasion, I failed to confirm a change in departure time made by the airline and couldn't check in for the return flight as a result, but a company representative sorted it out in just five minutes. They’re great!”

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Posted 4 days ago

“Все супер”

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Posted 5 days ago

“el proceso de compra de vuelos fue rápido y eficaz”

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Posted 5 days ago

“Superbe Kiwi loty”

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Posted 6 days ago

“È riuscito a trovare una combinazione di voli particolarmente conveniente”

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Posted 6 days ago

“Mega Angebot und alles toll gelaufen !Danke Kiwi -;)”

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Posted 1 week ago

“Mega Angebot und alles toll gelaufen !Danke Kiwi -;)”

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Posted 1 week ago

“Everything was clear and correct. I had two returned tickets and luggage and had no problem with all of them, the app was very helpful and made my journey easy and unforgettable”

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Posted 1 week ago

“I think it's the best app to find flights, and more.”

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Posted 1 week ago

“It increased the flight tickets’ price when I was just about to confirm purchase, supposedly due to the air company’s change of prices. I used an alternative site and there were no “last minute increases” of price for the same flight tickets”

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Posted 1 week ago

“I bought a flight for 59 euro. The flight was deleted from the company and not by me, the reimbursement from Kiwi was 13 euro...never more”

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Posted 1 week ago

“Very nice Experience, recommended. Very helpful , when flight disrupted for giving the credit and rebooking the flight. Cheap tickets.”

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Posted 1 week ago

“They couldn't book my flight within their suggested time period. I asked the customer service chat if I could be refunded to original payment method to which they said yes, only to be paid in" Kiwi Credits" which are of no use to me. 1 star is an overly generous review. Their prices are higher than going direct to airlines and they are impossible to communicate with.”

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Posted 1 week ago

“Kiwi is Super”

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Posted 1 week ago

Kiwi.com is rated 1.6 based on 1,809 reviews