Kiwi.com Reviews

Name: Kiwi.com
Rating: 1.65

1.7 Rating 1,851 Reviews

17 %

of reviewers recommend Kiwi.com

Company Reviews

Questions

Metrics

1.7

Based on 1,851 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour

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Kiwi.com 1 star review on 15th March 2026

172

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Дякую, ще один гарний досвід . Все пройшло , як завжди , круто”

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Posted 4 hours ago

“Oui impeccable”

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Posted 1 day ago

“The variety of rutes and airlines company that can be found in the app.”

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Posted 1 day ago

“Great way to save some $$$ on flights. It allows you to choose the amount of luggage, meals, etc to avoid waste. I liked that it provided me reminders of when to check-in and if there are any flight delays. Gave me options for hacks such as self transfers when searching for flights. However, I would suggest that self transfers allow a minimum of 3 hrs between stopovers to account for flight delays, baggage claims, and Customs to avoid missing your connecting flight.”

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Posted 3 days ago

“It helped me quickly see the available flights. Push messages helped me remember important deadlines.”

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Posted 3 days ago

“Простое, понятное бронирование и регистрация рейса. В поиске доступных цен kiwi - «в первых рядах»”

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Posted 3 days ago

“Everything went smoothly. Booking was easy, all flight information was clear and accurate, and we had no issues during our trip. The whole process was simple and reliable. We would use Kiwi.com again.”

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Posted 3 days ago

“Convenient application, up-to-date updates and notifications about changes in departure times.”

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Posted 4 days ago

“Very convenient app! Kiwi.com takes care of the check-in and sends your electronic tickets. All you have to do is pack your bags and go!”

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Posted 4 days ago

“Легко, информативно, оперативно, дёшево, понятно”

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Posted 4 days ago

“Simplemente lo recomiendo.”

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Posted 5 days ago

“Good platform. Ticket booking + kiwi app + reminders. I do not rate them 5 stars because they're to aggressive trying to sell you extra services. While I do understand they make money on this, a little bit push would be welcome.”

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Posted 5 days ago

“I’m amazed at the ease with which I was able to make my reservation and the after service support! I will highly recommend!”

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Posted 6 days ago

“I highly recommend Kiwi, I have purchased my plane tickets for the last 3 vacations on your site. As long as they keep the prices decent, I will definitely purchase again in the future.”

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Posted 6 days ago

“Kept me informed with all changes from booking to the end.i like the itinerary they provide you with which includes layovers etc and it layer out in a easily read format”

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Posted 1 week ago

“Friendly staff make me happy”

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Posted 1 week ago

“good app and friendly”

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Posted 1 week ago

“By dialing Kiwi’s main customer service official number at 1-855-730-0773tm or 1-855-730-0773 Tm (US) (Live Person), you can speak directly with a live person 24/7.By dialing Kiwi’s main customer service official number at 1-855-730-0773tm or 1-855-730-0773 Tm (US) (Live Person), you can speak directly with a live person 24/7.”

Kiwi.com 5 star review on 6th August 2026

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Posted 1 week ago

“Muy bien! Gracias”

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Posted 1 week ago

“I booked a flight for myself and friends and the day my flight was I end up in hospital with a heart attack I contacted kiwi and told them about what happened they basically told me it’s not there problem and F O in a nice wording Such a horrible experience I would never book with them again and I wouldn’t recommend anyone booking with them”

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Posted 1 week ago

Kiwi.com is rated 1.7 based on 1,851 reviews