Name: Kiwi.com
Rating: 1.94

“Kiwi.com customer service at " 1 855 730 0773" agents are available 24 hours a day, 365 days a year. They can help you through chat or over the phone. so we can get you to the right agent. that information, we’ll provide you with contact options. Call an agent, we’ll give you toll-free and local phone numbers.”

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Posted 5 hours ago

“The Kiwi app greatly simplified searching for and purchasing airline tickets by offering excellent connections and competitive prices. Thanks to its convenient interface and reliable service, everything went smoothly and without any hassle.”

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Posted 14 hours ago

“Ok 👌 see you soon in 2months”

Kiwi.com 4 star review on 29th October 2026

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Posted 21 hours ago

“Quite unhappy with their service: there was no clear information regarding additional charges, tickets were not fully paid for, and they failed to disclose which airline would be operating the flight.”

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Posted 22 hours ago

“Очень классное приложение! Постоянно ним пользуюсь и всем рекомендую! Легко и удобно заказывать билеты и не думать о регистрации на рейс! Ківі всё сделает за вас!!”

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Posted 1 day ago

“App works well, esay to use. Good prices.”

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Posted 2 days ago

“Kiwi.com customer service at " 1 855 730 0773" agents are available 24 hours a day, 365 days a year. They can help you through chat or over the phone. so we can get you to the right agent. that information, we’ll provide you with contact options. Call an agent, we’ll give you toll-free and local phone numbers.”

Helpful Report

Posted 2 days ago

“Kiwi.com customer service at " 1 855 730 0773" agents are available 24 hours a day, 365 days a year. They can help you through chat or over the phone. so we can get you to the right agent. that information, we’ll provide you with contact options. Call an agent, we’ll give you toll-free and local phone numbers.”

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Posted 2 days ago

“שירות טוב מאוד,הסברים,ומציאת באתר טיסות זולות ומשתלמות”

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Posted 2 days ago

“Kiwi.com customer service at "⌘ +1 ↪ 877 ↪523 1853 " agents are available 24 hours a day, 365 days a year. They can help you through chat or over the phone. so we can get you to the right agent. that information, we’ll provide you with contact options. Call an agent, we’ll give you toll-free and local phone numbers.”

Helpful Report

Posted 2 days ago

“Kiwi.com customer service at " 1 877 523 1853 " agents are available 24 hours a day, 365 days a year. They can help you through chat or over the phone. so we can get you to the right agent. that information, we’ll provide you with contact options. Call an agent, we’ll give you toll-free and local phone numbers.”

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Posted 2 days ago

“Do not book through kiwi. Com If the airline were to cancel your flight, or change its timings, booking through kiwi means you get nothing back!! Admin fee is reasonable, no refund is not. Book through the airline itself, you’ll save your money !”

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Posted 2 days ago

“Det fungerede godt på hele rejsen tur/retur”

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Posted 2 days ago

“Kiwi.com customer service 1-(888) 870-4885 agents are available 24 hours a day, 365 days a year. They can help you through chat or over the phone. so we can get you to the right agent. that information, we’ll provide you with contact options. Call an agent, we’ll give you toll-free and local phone numbers.”

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Posted 3 days ago

“Kiwi.com customer service 1-(888) 870-4885 agents are available 24 hours a day, 365 days a year. They can help you through chat or over the phone. so we can get you to the right agent. that information, we’ll provide you with contact options. Call an agent, we’ll give you toll-free and local phone numbers.”

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Posted 3 days ago

“Kiwi.com customer service 1-(855) 730-0773 agents are available 24 hours a day, 365 days a year. They can help you through chat or over the phone. so we can get you to the right agent. that information, we’ll provide you with contact options. Call an agent, we’ll give you toll-free and local phone numbers.”

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Posted 3 days ago

“Vuelos baratos y mucho apoyo con los check in on line y otros servicios Aunque este año falcaron con gestionar cambios y devoluciones con las aerolíneas , los seguiré usando”

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Posted 4 days ago

“All was good”

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Posted 5 days ago

“We paid Kiwi.com over $1,000 NZD for flights from Buenos Aires to Córdoba, Argentina, for our family of 8, including a 5-month-old baby, 3-year-old toddler and an elderly passenger with mobility issues. Kiwi.com had confirmed our tickets months earlier, so we had no reason to believe there was a problem. However, when we went to check in for our flight, the airline told us they hadn't received any money from Kiwi.com and that no tickets had actually been booked for anyone in our family. We had travelled all the way from New Zealand and needed to get to Córdoba that night for a special event the following morning, which was the whole reason for our trip. Because Kiwi.com had failed to secure tickets we had paid them for, we were left stranded at the airport with 8 people (including 2x babies), non refundable accommodation in Cordoba that night, and no airline tickets there, so we had no choice but to pay $4,850 NZD for last-minute replacement flights directly at the airport. Kiwi.com eventually refunded the original amount we paid, but they are now refusing to reimburse the remaining $3,846 NZD that we had to pay on the night because they hadn't provided the tickets we had purchased from them. The most frustrating part is that this entire situation could have been avoided. If Kiwi.com had been honest about the tickets not actually being booked, we would have purchased them directly through the airline or another agent months earlier, instead of being forced to pay thousands more at the last minute price. We trusted Kiwi.com when they confirmed our booking, and it wasn't until we were standing at the airport that we discovered we had no tickets. This put our entire family in an incredibly stressful situation, especially travelling with a young baby, a toddler and an elderly passenger with mobility issues. Now, after all the extra money we had to pay, we're getting nowhere with Kiwi.com and seem to be stuck talking to automated bots rather than an actual human who can help us with the situation they put us in. All we want is for Kiwi.com to reimburse the additional costs we had to pay because they failed to provide the service we paid for. Instead, they are refusing to communicate properly with us and take responsibility for the situation they put us in. I would strongly recommend not booking with Kiwi.com. We trusted them with a really important part of our family trip, and it has cost us an additional $3,846 NZD. I know they have good ratings, we really thought they were a reputable company, but it's just not worth the risk booking with them, especially now they won't even communicate with us after putting us in a situation like that. I also did a review of them on Trust Pilot and I got a reply to the review by a staff member from Kiwi.com within 6hrs, claiming they were going to investigate the case and have someone contact me directly. However, I haven't heard from anyone there apart from automated or bot responses. It was clearly a way for them to try and save face in the public eye. Booking number 841687792”

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Posted 5 days ago

“Kiwi.com customer service at " 1 855 730 0773" agents are available 24 hours a day, 365 days a year. They can help you through chat or over the phone. so we can get you to the right agent. that information, we’ll provide you with contact options. Call an agent, we’ll give you toll-free and local phone numbers.”

Helpful Report

Posted 5 days ago

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5

Kiwi.com Reviews