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Kiwi.com Reviews

1.8 Rating 1,948 Reviews
20 %
of reviewers recommend Kiwi.com
1.8
Based on 1,948 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour

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Kiwi.com 1 star review on 15th March 2026
Clark
Kiwi.com 1 star review on 16th April 2025
SJ
Kiwi.com 1 star review on 20th January 2025
Marvin Buckley
Kiwi.com 1 star review on 4th January 2025
Anonymous
Kiwi.com 1 star review on 4th November 2024
CHRISTINA KARAPANOU
Kiwi.com 1 star review on 27th October 2024
Robert Vallespi
Kiwi.com 1 star review on 27th October 2024
Robert Vallespi
172
Anonymous
Anonymous  // 01/01/2019
“Tosi hyvää”
Helpful Report
Posted 34 minutes ago
“Очень удобный сервис по поиску и покупке авиабилетов. Оказывает поддержку на всех этапах, начиная от бронирования до регистрации. Если происходит форс мажор, предлагают пути решения возникшей проблемы.”
Helpful Report
Posted 1 hour ago
“I do not recommend this company, there is a complete lack of support, they are engaged in meaningless unsubscription rather than solving problems, there are many other companies that value their reputation.”
Helpful Report
Posted 1 day ago
“Terrible customer service. If everything goes in line, well and good but if a flight gets delayed or any small gap, they're nowhere to help you.”
Helpful Report
Posted 1 day ago
“Sehr guter Service und übersichtlicher App👌👍🙏”
Helpful Report
Posted 2 days ago
“I am very satisfied with the services provided by KIWI and would definitely use them again for my future travels. Highly recommended!”
Helpful Report
Posted 2 days ago
“Good self transfer flight”
Helpful Report
Posted 2 days ago
“Kiwi.com customer service 1(855) 201-5621 agents are available 24 hours a day, 365 days a year. They can help you through chat or over the phone. so we can get you to the right agent. that information, we’ll provide you with contact options. Call an agent, we’ll give you toll-free and local phone numbers.”
Helpful Report
Posted 2 days ago
“Kiwi.com customer service 1(855) 201-5621 agents are available 24 hours a day, 365 days a year. They can help you through chat or over the phone. so we can get you to the right agent. that information, we’ll provide you with contact options. Call an agent, we’ll give you toll-free and local phone numbers.”
Helpful Report
Posted 2 days ago
“Kiwi.com customer service 1(855) 201-5621 agents are available 24 hours a day, 365 days a year. They can help you through chat or over the phone. so we can get you to the right agent. that information, we’ll provide you with contact options. Call an agent, we’ll give you toll-free and local phone numbers.”
Helpful Report
Posted 2 days ago
“Accurate.”
Helpful Report
Posted 2 days ago
“Нравится удобное приложение, сервис, покупка билетов по любым направлениям, низкая стоимость по сравнению с другими агрегатами”
Helpful Report
Posted 3 days ago
“Kiwi.com customer service (844) 493-5010 agents are available 24 hours a day, 365 days a year. They can help you through chat or over the phone. so we can get you to the right agent. that information, we’ll provide you with contact options. Call an agent, we’ll give you toll-free and local phone numbers.”
Helpful Report
Posted 4 days ago
“Reibungsloser Ablauf, von der Buchung bis zum Online - Check-in, ha alles hervorragend geklappt!”
Helpful Report
Posted 4 days ago
“buvo jungtinis skrydis Ryanair ir Wizair aviakompanijomis, todėl pasinaudojau kiwi.com platforma. Skridome 6 asmenys, nežinau kaip kiwi.com užsako bilietus per Ryanair.com per kažkokia virtualia sąskaitą kurios duomenų aš neturiu ir registruojantis į skrydį ryanair prašo nurodyti iš kokios sąskaitos buvo apmokėjimas nes visiškai nemato mano užsakymo, todėl į skrydį reikėjo registruotis oro uoste ir sumokėti 55 eurus x6 asmenys, viso 330 eurų papilomai. Kiwi.com tik pažadėjo persvarstyti šį klausimą ir savo atsakomybės neprisiėme už šią klaidą. Būkite atsargūs pirkdami bilietus per kiwi.com”
Helpful Report
Posted 4 days ago
“There seems to be a glitch with the birthday setting in my profile. I keep entering the 21st, but it automatically changes back to the 20th. I’ve tried several times and eventually gave up trying to fix it.”
Helpful Report
Posted 5 days ago
“Kiwi.com customer service 1(855) 201-5621 agents are available 24 hours a day, 365 days a year. They can help you through chat or over the phone. so we can get you to the right agent. that information, we’ll provide you with contact options. Call an agent, we’ll give you toll-free and local phone numbers.”
Helpful Report
Posted 5 days ago
“Kiwi.com customer service 1(855) 201-5621 agents are available 24 hours a day, 365 days a year. They can help you through chat or over the phone. so we can get you to the right agent. that information, we’ll provide you with contact options. Call an agent, we’ll give you toll-free and local phone numbers.”
Helpful Report
Posted 5 days ago
“Kiwi.com customer service (855) 201-5621 agents are available 24 hours a day, 365 days a year. They can help you through chat or over the phone. so we can get you to the right agent. that information, we’ll provide you with contact options. Call an agent, we’ll give you toll-free and local phone numbers.”
Helpful Report
Posted 5 days ago
“My experience with Kiwi was very disappointing. The booking appeared to include baggage, which made the ticket look cheaper and more attractive. However, when I arrived at the airport, I was told at the check-in counter that there was actually no baggage allowance included, and I had to pay extra for my bags. The staff member at the counter told me that they frequently encounter similar issues with Kiwi bookings and advised me to book directly with the airline in the future. I found the baggage information during the booking process very misleading and would recommend checking all baggage conditions very carefully before booking through Kiwi.”
Helpful Report
Posted 5 days ago
Kiwi.com is rated 1.8 based on 1,948 reviews