Kiwi.com Reviews

Name: Kiwi.com
Rating: 1.82

1.8 Rating 1,982 Reviews

21 %

of reviewers recommend Kiwi.com

Company Reviews

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Metrics

1.8

Based on 1,982 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

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Kiwi.com 5 star review on 30th September 2026

173

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“В приложении легко купить билет, но с нами произошел неприятнейший случай. Я не получила посадочный талон ни в приложении, ни на электронную почту. Это произошло ночью за 6 часов до вылета, у меня был шок. Это моя первая покупка в kiwi и я не знала, что мне делать. Я написала в поддержку, мне быстро ответили и в письме отправили посадочный талон, сказали, что отправили в приложении и на почту. Но я так и не получила талон и хорошо, что я сделала скрин из письма, иначе могла не улететь. Проверяйте посадочные талоны внимательно.”

Helpful Report

Posted 4 hours ago

“Beställde en resa som blev inställd, ville ha pengarna för resan tillbaka men blev nekad fast det stod att man skulle få tillbaka dem, blev tvingad att beställa en resa för att de pengar som jag redan betalt inte skulle ligga kvar, mina pengar som hålls som "gisslan" för att man skall vara tvingad att använda hos Kiwi. Känns som om det är något som Kiwi gör regelbundet.”

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Posted 5 hours ago

“By dialing Kiwi.com’s main customer service official number at 1-855-730-0773tm or 1-855-730-0773 Tm (US) (Live Person), you can speak directly with a live person 24/7.By dialing Kiwi.com’s main customer service official number at 1-855-730-0773tm or 1-855-730-0773 Tm (US) (Live Person), you can speak directly with a live person 24/7.”

Helpful Report

Posted 21 hours ago

“Bad service all around. I was wherry to start with but after experiencing over 7 month delay on my cancelled flight refund they still did not help. I'll recommend them only if you're looking for a stressful experience Terrible”

Helpful Report

Posted 21 hours ago

“Kiwi.com customer service 1(888) 450-7519 agents are available 24 hours a day, 365 days a year. They can help you through chat or over the phone. so we can get you to the right agent. that information, we’ll provide you with contact options. Call an agent, we’ll give you toll-free and local phone numbers.”

Helpful Report

Posted 23 hours ago

“Kiwi.com customer service (844) 493-5010 agents are available 24 hours a day, 365 days a year. They can help you through chat or over the phone. so we can get you to the right agent. that information, we’ll provide you with contact options. Call an agent, we’ll give you toll-free and local phone numbers.”

Helpful Report

Posted 1 day ago

Helpful Report

Posted 1 day ago

“Precios competitivos, no le doy un 5 por qué a la hora de descargar una tarjeta de embarque no la descargo correctamente.”

Helpful Report

Posted 1 day ago

“I found competitively priced flights and the app was easy enough to use for tracking details and knowing what the next steps were. I did have an issue with a flight connection being moved and Kiwi provided a compensation payment that covered an alternative - The only issue was the original flight was never cancelled and it kept flagging up as an issue. It made me a little unsure the alternative had been sorted but it had, it just would have been clearer for the first flight to have been removed. I would consider using Kiwi again.”

Helpful Report

Posted 1 day ago

“Kiwi.com customer service 1(855) 201-5621 agents are available 24 hours a day, 365 days a year. They can help you through chat or over the phone. so we can get you to the right agent. that information, we’ll provide you with contact options. Call an agent, we’ll give you toll-free and local phone numbers.”

Helpful Report

Posted 1 day ago

Helpful Report

Posted 1 day ago

“El sistema ofrece muchas alternativas para acomodar los viajes multi destino a los mejores precios.”

Helpful Report

Posted 1 day ago

“Funciona genial y tiene muy buenos precios”

Helpful Report

Posted 2 days ago

“The Kiwi.com Customer Service Phone Number representative at +1 844 -493 -5010 was patient, knowledgeable, and very reassuring during a stressful moment. They walked me through alternative flight options, explained every detail clearly, and helped me update my reservation without any hassle.”

Helpful Report

Posted 2 days ago

“Great Service and wonderful Portal and mobile applications.”

Helpful Report

Posted 2 days ago

“Offering extra services like a fast track while boarding and vip lounge access for free and keeping low prices”

Helpful Report

Posted 2 days ago

“Thank you for making it possible for me to find cheap tickets and receive all the information I need.”

Helpful Report

Posted 2 days ago

“Изключително съм доволна от платформата и най- вече леснотата с която тя се използва.”

Helpful Report

Posted 3 days ago

“Kiwi.com customer service 1(844) 493-5010 agents are available 24 hours a day, 365 days a year. They can help you through chat or over the phone. so we can get you to the right agent. that information, we’ll provide you with contact options. Call an agent, we’ll give you toll-free and local phone numbers.”

Helpful Report

Posted 3 days ago

“Paráda, spokojena”

Helpful Report

Posted 3 days ago

Kiwi.com is rated 1.8 based on 1,982 reviews