Kiwi.com Reviews

Name: Kiwi.com
Rating: 1.47

1.5 Rating 1,714 Reviews

12 %

of reviewers recommend Kiwi.com

Company Reviews

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1.5

Based on 1,714 reviews

Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

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Kiwi.com 1 star review on 15th March 2026

172

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Booked a flight in Colombia through Kiwi. The flight was cancelled at very short notice - we had already arrived at the airport. No alternative was offered and we had to book with another airline. Kiwi claim to have submitted a request for a refund which was refused by the airline. They refuse to take any furtgher action. Clearly a huge scam. Under no circumstances should anyone use this booking agency”

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Posted 10 minutes ago

“My traveling worries are all over booking with Kiwi.com. Amazing service every step of the way. Kudos!”

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Posted 12 hours ago

“Everything was excellent booking process is very simple support and help is quick thank you kiwi.com”

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Posted 1 day ago

“Good web, no problem. Easy and very intuitive.”

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Posted 1 day ago

“Buen precio y actualizaciones constantes sobre el viaje. Solo en el de vuelta no pude hacer check-in por la app, pero se pudo hacer sin problema directamente en la página de la aerolínea.”

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Posted 3 days ago

“Lo recomiendo a todo el mundo .... Profesionalidad y atención al cliente diría.... PERFECTA. Seguiré apoyándome a Kiwi.com para siempre”

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Posted 6 days ago

“Everything worked out perfectly. Super satisfied. Thank you, I'd gladly do it again.”

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Posted 1 week ago

“Dostupné, přehledné, jednoduché - spokojenost”

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Posted 1 week ago

“Updated about the changes all the time”

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Posted 1 week ago

“В целом,всё понятно и доступно,мне нравится 👍🏻”

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Posted 1 week ago

“Good prices, excellent service!”

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Posted 1 week ago

“Cheap flights compared to other airlines or flight agencies and always an easy app to navigate on. Very customer focused. I’ve only had good experiences with them.”

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Posted 1 week ago

“Awesome service”

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Posted 1 week ago

“Prezzi competitivi”

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Posted 1 week ago

“Spokojnosť maximálna , prehľadné a jednoduché vyhľadávanie letov, oceňujem aj komunikáciu cez chat, ktorý rýchlo a zrozumiteľne pomôže , ak je to potrebné 🙂”

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Posted 1 week ago

“War zufrieden, ich hatte stets die aktuellen Informationen zu meiner Reise.”

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Posted 1 week ago

“Plusieurs fois je passe par Kiwi.com pour les billet d’avion Je suis très satisfaite pour les prix bas et leur offre attractif Je recommande vivement”

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Posted 1 week ago

“Kiwi este perfect! Niciodata nu m-a dezamagit!”

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Posted 1 week ago

“Super appli. Rapide, réactive et diversifiée. Je recommande”

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Posted 1 week ago

“Lo importante es que es una fuente segura úsala y te conseguirá el vuelo qué desea para donde lo desee”

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Posted 1 week ago

Kiwi.com is rated 1.5 based on 1,714 reviews