Kiwi.com Reviews

Name: Kiwi.com
Rating: 1.69

1.7 Rating 1,885 Reviews

18 %

of reviewers recommend Kiwi.com

Company Reviews

Questions

Metrics

1.7

Based on 1,885 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

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Kiwi.com 1 star review on 15th March 2026

172

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“By dialing Kiwi’s main customer service official number at 1877-224-3041tm or 1877-224-3041 Tm (US) (Live Person), you can speak directly with a live person 24/7.By dialing Kiwi’s main customer service official number at+1877-224-3041tm or 1877-224-3041 Tm (US) (Live Person), you can speak directly with a live person 24/7.”

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Posted 8 hours ago

“The worst of all!!!!”

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Posted 13 hours ago

“Швидко, надійно, зручно.”

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Posted 1 day ago

“Servicios y Gestiones muy correctos.”

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Posted 1 day ago

“Ok all good except the luggage management that need to be done on the company page”

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Posted 1 day ago

“Bon service”

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Posted 1 day ago

“Página Web facil de utilizar, sin complicaciones, más los problemas vinieron después, mi vuelo fue confirmado hasta ahí sin ningún problema, más al siguiente día cancelé el vuelo, porque el aeropuerto de destino fue cerrado a causa de un terremoto, osea porque causas mayores. A pesar de toda la situación mi vuelo desde el 02.07 no ha sido reembolsado. Desde kiwi.com no hay una respuesta concreta, me escriben que será reembolsado, más hasta el día de hoy no me han dado ninguna solución. Por eso si acaso le daría dos estrellas.”

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Posted 1 day ago

“Komfortable Suche, gute Angebote, schnelle Bearbeitung und Begleitung der Buchung. Ich nutze Kiwi.com seit zwei Jahren und bin sehr zufrieden.”

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Posted 2 days ago

“Absolutely the worst. They sold me ticket with flight that was already delayed. I cancelled immediately and now they refuse to refund me. It’s impossible to talk to someone on the phone, I ended up getting generic emails written by AI. I ended up disputing transaction with my credit card issuer.”

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Posted 2 days ago

“I feel very sorry because I can't leave less than one star Hi everyone, I have to write a little truth about the Kiwi booking flight company. A few days ago I ordered a plane ticket to Turkey to see a person in Turkey, and it is about my younger brother who disappeared during the war in my country in 1992. After a few hours I received news that my aunt died in my country but there is no one to bury her, she had four sons, only one of them is alive and three were killed in the concentration camp, but the one who remained alive does not work anywhere, lives hard and cannot organize the funeral. I sent a message to the Kiwi company that I had to cancel the flight in order to go to my country from the UK to help with the funeral. I had an appointment at the hospital on the same date as the flight to Turkey, but I thought of moving that appointment to another date even though it is important, but when this happened with the death of my aunt then I have to look back on it because I have to see what is next. I have sent all these problems of mine through correspondence with the Kiwi company but they are asking for a death certificate which I may be able to get when I go to my country but who knows how long it will take to get it there. I have sent a letter from the Yorkshire clinic to the Kiwi company as help to make sure that it is not a problem, but they only insist on a death certificate or from the hospital that I am not fit to fly on that date. I need help from someone if they understand these things to help me I would be very grateful. I would not recommend this Kiwi company to anyone because you will save a lot of money, this way you will avoid problems of this kind. Thank you to everyone who read this truth about the Kiwi booking company to the end. kind regards”

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Posted 2 days ago

“The whole experience was easy and pleasant. I was happy with the service.”

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Posted 2 days ago

“buen vuelo”

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Posted 2 days ago

“מומלץ מטפלים בכול הנוגע לטיסות ומעדקנים אותך”

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Posted 3 days ago

“Wszystko w jak najlepszym porządku Kiwi wszystkim się zajęło”

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Posted 3 days ago

“Problemlos- einfach - schnell”

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Posted 3 days ago

“Crooks. I cancelled within a few minutes...BEFORE tickets were confirmed. They got their cut....but I get KIWI credits. Crooks!!!!!!!!!!!!!!!”

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Posted 4 days ago

“FACIL DE UTILIZAR”

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Posted 4 days ago

“Is a travel agency online. Kiwi helps you a lot if you have a trip with more than one flight as it tells you the planning of the trip in each ear port and issue the boarding cards for you.”

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Posted 6 days ago

“Prezzi vantaggiosi per i voli, buona assistenza cliente.”

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Posted 6 days ago

“Higher prices than the ones on Wizz air, for example, but, at least, you can buy them right before your flight without being forced to buy extra luggage.”

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Posted 6 days ago

Kiwi.com is rated 1.7 based on 1,885 reviews