Kiwi.com Reviews

Name: Kiwi.com
Rating: 1.57

1.6 Rating 1,800 Reviews

15 %

of reviewers recommend Kiwi.com

Company Reviews

Questions

Metrics

1.6

Based on 1,800 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

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Kiwi.com 1 star review on 15th March 2026

172

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Superbe Kiwi loty”

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Posted 2 hours ago

“È riuscito a trovare una combinazione di voli particolarmente conveniente”

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Posted 3 hours ago

“Mega Angebot und alles toll gelaufen !Danke Kiwi -;)”

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Posted 1 day ago

“Mega Angebot und alles toll gelaufen !Danke Kiwi -;)”

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Posted 1 day ago

“Everything was clear and correct. I had two returned tickets and luggage and had no problem with all of them, the app was very helpful and made my journey easy and unforgettable”

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Posted 1 day ago

“I think it's the best app to find flights, and more.”

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Posted 1 day ago

“It increased the flight tickets’ price when I was just about to confirm purchase, supposedly due to the air company’s change of prices. I used an alternative site and there were no “last minute increases” of price for the same flight tickets”

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Posted 2 days ago

“I bought a flight for 59 euro. The flight was deleted from the company and not by me, the reimbursement from Kiwi was 13 euro...never more”

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Posted 2 days ago

“Very nice Experience, recommended. Very helpful , when flight disrupted for giving the credit and rebooking the flight. Cheap tickets.”

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Posted 2 days ago

“They couldn't book my flight within their suggested time period. I asked the customer service chat if I could be refunded to original payment method to which they said yes, only to be paid in" Kiwi Credits" which are of no use to me. 1 star is an overly generous review. Their prices are higher than going direct to airlines and they are impossible to communicate with.”

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Posted 3 days ago

“Kiwi is Super”

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Posted 4 days ago

“Отличный сервиз, рекомендую.”

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Posted 4 days ago

“It was fine with one exception: Vueling made me pay for my hand luggage, the one I traveled with everywhere and had no problems with, shame on them!”

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Posted 4 days ago

“Súper bien”

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Posted 4 days ago

“All ok , had a couple issues with one of flights but overall will use again , all resolved”

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Posted 1 week ago

“Good organization, good opportunities, competent team.”

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Posted 1 week ago

“Muy buen precio, aplicación fácil de usar.”

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Posted 1 week ago

“Absolute scam. Terrible. I picked a flight date and followed it all the way through to payment. Then, I get sent my tickets and, they have booked me the wrong date. Reached out to customer service right away and they said there's nothing they can do. Tickets are non refundable, can't change flights, can't even get flight credit to rebook the flights. Not to mention their ai bot customer service is useless and provides the same auto-generated response for every single question or concern. Don't waste your money with kiwi. It may seem like a good deal until they throw you under the bus and drive away”

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Posted 1 week ago

“kiwi Customer Service Number 1 (855)-730-(0773) can assist with reservations, flight changes, cancellations, travel credits, seat upgrades, baggage inquiries, group travel arrangements, special assistance requests, and general customer support.”

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Posted 1 week ago

“hello i need book a flight”

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Posted 1 week ago

Kiwi.com is rated 1.6 based on 1,800 reviews