Kiwi.com Reviews

Name: Kiwi.com
Rating: 1.64

1.6 Rating 1,847 Reviews

16 %

of reviewers recommend Kiwi.com

Company Reviews

Questions

Metrics

1.6

Based on 1,847 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour

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Kiwi.com 1 star review on 15th March 2026

172

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It helped me quickly see the available flights. Push messages helped me remember important deadlines.”

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Posted 9 hours ago

“Простое, понятное бронирование и регистрация рейса. В поиске доступных цен kiwi - «в первых рядах»”

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Posted 10 hours ago

“Everything went smoothly. Booking was easy, all flight information was clear and accurate, and we had no issues during our trip. The whole process was simple and reliable. We would use Kiwi.com again.”

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Posted 10 hours ago

“Convenient application, up-to-date updates and notifications about changes in departure times.”

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Posted 1 day ago

“Very convenient app! Kiwi.com takes care of the check-in and sends your electronic tickets. All you have to do is pack your bags and go!”

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Posted 1 day ago

“Легко, информативно, оперативно, дёшево, понятно”

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Posted 1 day ago

“Simplemente lo recomiendo.”

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Posted 2 days ago

“Good platform. Ticket booking + kiwi app + reminders. I do not rate them 5 stars because they're to aggressive trying to sell you extra services. While I do understand they make money on this, a little bit push would be welcome.”

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Posted 2 days ago

“I’m amazed at the ease with which I was able to make my reservation and the after service support! I will highly recommend!”

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Posted 3 days ago

“I highly recommend Kiwi, I have purchased my plane tickets for the last 3 vacations on your site. As long as they keep the prices decent, I will definitely purchase again in the future.”

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Posted 3 days ago

“Kept me informed with all changes from booking to the end.i like the itinerary they provide you with which includes layovers etc and it layer out in a easily read format”

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Posted 3 days ago

“Friendly staff make me happy”

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Posted 4 days ago

“good app and friendly”

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Posted 4 days ago

“By dialing Kiwi’s main customer service official number at 1-855-730-0773tm or 1-855-730-0773 Tm (US) (Live Person), you can speak directly with a live person 24/7.By dialing Kiwi’s main customer service official number at 1-855-730-0773tm or 1-855-730-0773 Tm (US) (Live Person), you can speak directly with a live person 24/7.”

Kiwi.com 5 star review on 6th August 2026

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Posted 5 days ago

“Muy bien! Gracias”

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Posted 5 days ago

“I booked a flight for myself and friends and the day my flight was I end up in hospital with a heart attack I contacted kiwi and told them about what happened they basically told me it’s not there problem and F O in a nice wording Such a horrible experience I would never book with them again and I wouldn’t recommend anyone booking with them”

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Posted 6 days ago

“We loved how simple everything is and the notifications that we get for every steps.”

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Posted 6 days ago

“My flight had a "minor delay" of 24hours! They did not bother notifying me. In fact, on the morning of they sent an automated email reminding me of the flight with booking number, flight time and flight number. When I got to the Airport and didn't see my flight on the screen display, I called Kiwi.com. They just said sorry we don't normally notify for minor delays. Terrible! will never use again.”

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Posted 6 days ago

“Very easy to communicate with, they are thoughtful and send all notifications on time.”

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Posted 6 days ago

“Polecam, wszystko załatwią za ciebie, podeślą gotowe karty pokładowe ! Super wygodnie. Wszystkie informacje dotyczące lotu beda w aplikacji na bierząco.”

Kiwi.com 5 star review on 5th August 2026

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Posted 6 days ago

Kiwi.com is rated 1.6 based on 1,847 reviews