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Kiwi.com Reviews

2.0 Rating 2,109 Reviews
25 %
of reviewers recommend Kiwi.com
2.0
Based on 2,109 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
3.5 out of 5

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Kiwi.com 1 star review on 15th March 2026
Clark
Kiwi.com 1 star review on 16th April 2025
SJ
Kiwi.com 1 star review on 20th January 2025
Marvin Buckley
Kiwi.com 1 star review on 4th January 2025
Anonymous
Kiwi.com 1 star review on 4th November 2024
CHRISTINA KARAPANOU
Kiwi.com 1 star review on 27th October 2024
Robert Vallespi
Kiwi.com 1 star review on 27th October 2024
Robert Vallespi
172
Anonymous
Anonymous  // 01/01/2019
“Kiwi.com customer service 1-(888) 870-4885 agents are available 24 hours a day, 365 days a year. They can help you through chat or over the phone. so we can get you to the right agent. that information, we’ll provide you with contact options. Call an agent, we’ll give you toll-free and local phone numbers.”
Helpful Report
Posted 3 hours ago
“Kiwi.com customer service 1-(888) 870-4885 agents are available 24 hours a day, 365 days a year. They can help you through chat or over the phone. so we can get you to the right agent. that information, we’ll provide you with contact options. Call an agent, we’ll give you toll-free and local phone numbers.”
Helpful Report
Posted 3 hours ago
“Kiwi.com customer service 1-(855) 730-0773 agents are available 24 hours a day, 365 days a year. They can help you through chat or over the phone. so we can get you to the right agent. that information, we’ll provide you with contact options. Call an agent, we’ll give you toll-free and local phone numbers.”
Helpful Report
Posted 4 hours ago
“Kiwi.com customer service 1-(877) 523-1853 agents are available 24 hours a day, 365 days a year. They can help you through chat or over the phone. so we can get you to the right agent. that information, we’ll provide you with contact options. Call an agent, we’ll give you toll-free and local phone numbers.”
Helpful Report
Posted 6 hours ago
“Servis, Preis, Kundenberatung”
Helpful Report
Posted 9 hours ago
“Convenient, fast, and cost-effective. Flight check-in, reminders, assistance—everything is excellent.”
Helpful Report
Posted 14 hours ago
“Skvelé ponuky letov a pekné zážitky z cestovania”
Helpful Report
Posted 1 day ago
“Initially I was very happy with both the pricing and the scheduling. I flew Fly Dubai from Bahrain to Romania for less than 72 hours but when I tried add a luggage 24 hours before departure I was told I had to do it at the airport. At the airport they charged Fly Dubai charged me Euro 368 for 16 Kg and the employee did not even tell me they charge per kilo because I could have removed some items to my carry on. That is theft by Fly Dubai and an issue that I could not buy an extra luggage using the online service.”
Helpful Report
Posted 1 day ago
“Kiwi.com customer service 1-(888) 870-4885 agents are available 24 hours a day, 365 days a year. They can help you through chat or over the phone. so we can get you to the right agent. that information, we’ll provide you with contact options. Call an agent, we’ll give you toll-free and local phone numbers.”
Helpful Report
Posted 1 day ago
“Kiwi.com customer service 1-(888) 870-4885 agents are available 24 hours a day, 365 days a year. They can help you through chat or over the phone. so we can get you to the right agent. that information, we’ll provide you with contact options. Call an agent, we’ll give you toll-free and local phone numbers.”
Helpful Report
Posted 1 day ago
“Kiwi.com customer service 1-(888) 870-4885 agents are available 24 hours a day, 365 days a year. They can help you through chat or over the phone. so we can get you to the right agent. that information, we’ll provide you with contact options. Call an agent, we’ll give you toll-free and local phone numbers.”
Helpful Report
Posted 1 day ago
“Am accesat kiwi.com, m-am abonat si am cumpărat bilete. Oferte mereu foarte bune. Pentru toate companiile, bilete de wizz, Ryanair, Emirates, Etihad etc. Mult mai bune preturi pe kiwi.com decat direct de la companiile de zbor. Mereu am primit consultanță, am fost înștiințat la timp despre calatorie, check in, sau orice noutate. Mi-am făcut si club card, unde beneficiile sunt si mai vizibile. Am aplicatia si mereu primesc renumita tombolă dar inca nu am castigat un voucher care poate ajunge si la 500 euro, inca ma chinui sa reusesc sa prind un voucher. In rest o firma de nota zece, 5 stele. Merită sa accesați aplicația. Mi-a recomandat-o un coleg de serviciu si la inscriere am si primit 100 lei. Sunt fericit.”
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Posted 2 days ago
“Pålitlig, bra uppdatering och kommunikation. Rekommenderar.”
Helpful Report
Posted 2 days ago
“Kiwi.com customer service 1-(855) 730-0773 agents are available 24 hours a day, 365 days a year. They can help you through chat or over the phone. so we can get you to the right agent. that information, we’ll provide you with contact options. Call an agent, we’ll give you toll-free and local phone numbers.”
Helpful Report
Posted 2 days ago
“Kiwi gave my bank details to an another agency named "My Pro Travel" who asked me 0.79 £ for my check in from Rome to Palermo. I was really reluctant to do so because it seems to me strange. Infact I put contact to your customer service and Agent Nathan told me to do so because there's no other option. I did it and this morning my bank inform me that the same agency "My Pro Travel" asked other 79£ not cents but whole amount of seventy nine sterling from my card. Fortunately my bank block it and I was really brothered because now I have to buy new card etc. I hope Kiwi is not involved with this fraud company. I need some explanation on this regard.”
Helpful Report
Posted 2 days ago
“I am very satisfird with Kiwi. They did immediately a refund and showed me the best possibilities for the cancelled flight. The communication was clear and fluently”
Helpful Report
Posted 2 days ago
“Kiwi.com customer service 1-(877) 523-18.53 agents are available 24 hours a day, 365 days a year. They can help you through chat or over the phone. so we can get you to the right agent. that information, we’ll provide you with contact options. Call an agent, we’ll give you toll-free and local phone numbers.”
Helpful Report
Posted 2 days ago
“Kiwi.com customer service 1-(888) 870-4885 agents are available 24 hours a day, 365 days a year. They can help you through chat or over the phone. so we can get you to the right agent. that information, we’ll provide you with contact options. Call an agent, we’ll give you toll-free and local phone numbers.”
Helpful Report
Posted 2 days ago
“Kiwi.com customer service 1-(888) 870-4885 agents are available 24 hours a day, 365 days a year. They can help you through chat or over the phone. so we can get you to the right agent. that information, we’ll provide you with contact options. Call an agent, we’ll give you toll-free and local phone numbers.”
Helpful Report
Posted 2 days ago
“Kiwi.com customer service 1-(888) 870-4885 agents are available 24 hours a day, 365 days a year. They can help you through chat or over the phone. so we can get you to the right agent. that information, we’ll provide you with contact options. Call an agent, we’ll give you toll-free and local phone numbers.”
Helpful Report
Posted 2 days ago
Kiwi.com is rated 2.0 based on 2,109 reviews