Kiwi.com Reviews

Name: Kiwi.com
Rating: 1.25

1.3 Rating 1,569 Reviews

6 %

of reviewers recommend Kiwi.com

Company Reviews

Questions

Metrics

1.3

Based on 1,569 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour

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Kiwi.com 1 star review on 15th March 2026

172

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I missed my flight and they just credited me points, so I could buy a new flight.”

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Posted 17 hours ago

“Komunikace super”

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Posted 20 hours ago

“Their assistance made a big difference. They addressed my withdrawal issue promptly and ensured the process moved forward without delays.”

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Posted 2 days ago

“Super service, organizing”

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Posted 2 days ago

“Am avut zbor către Barcelona si a fost totul ok ca si cazarea luata prin Kiwi tot in Barcelona. Totul a decurs f bine”

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Posted 2 days ago

“Good cheep flights and easy to use”

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Posted 2 days ago

“De er i umulige at få ordentlig i tale når der opstår ændringer. Chatbotten er uduelig. Vi måtte betale for sæder flere gange pga ændring .”

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Posted 2 days ago

“My flight to Mexico and back was very successful , I didn't have any problems, thank you 🙂”

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Posted 4 days ago

“I had the worst experience with Kiwi. I purchased connecting flights: from Ft Lauderdale to Santo Domingo and then from Santo Domingo to Antigua. I arrived in Santo Domingo 1 hr and 20 mins before my text flight. When I got to the check in counter with about 45 mins left before boarding. The airline told me I couldn’t board and I had to be 2 hrs before the flight. I purchased travel protection through Kiwi just in case this would happen so I called Kiwi. The only thing the rep kept asking was why wouldn’t they me on the flight instead of trying to find another alternative. Then Kiwi tells me I have to purchase another flight on my own and they will reimburse me. I paid double cost for another flight with another airline then when I tried to get reimbursed Kiwi said they can’t because it is not within the protection plan policy. I fought for over a month with my bank to get the money back. I will never get a ticket from Kiwi again!!!!”

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Posted 4 days ago

“Ales super gelaufen Dankeschön”

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Posted 4 days ago

“O companie serioasa la care găsești zboruri la preturi accesibile 💖”

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Posted 4 days ago

“Very good 👍👍👍 Price super”

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Posted 5 days ago

“Veoma dobro iskustvo sa kiwi.com. Brza i tacna rezervacija”

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Posted 5 days ago

“Самые недорогие билеты, отличная поддержка, терпение и доброжелательность. Спасибо всей вашей команде”

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Posted 5 days ago

“application is easy and I found cheap tickets when I searched. It updates quickly and announces any problems that may arise from the flight operators in a timely manner”

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Posted 5 days ago

“mám s Kiwi.com veľmi dobre skúsenosti, bez námieky”

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Posted 1 week ago

“Wszystko ok”

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Posted 1 week ago

“Trust! Useful and easy to use!”

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Posted 1 week ago

“Está muy bien es una app que te da confianza,encuentras vuelos buenos y si cojes un vuelo con garantía y luego te cancelan el vuelo te hacen un reembolso al instante a mí me pasó con un vuelo a Chipre!Contenta yo recomiendo kiwi.com!”

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Posted 1 week ago

“I would give this a -----100 if I could, they are the worst booking agency and don't know how they stay in business, it's abismal how there system is set up, they offer the worst connections and will charge your credit card and our on a account instead of refunding you if they can't fill your seat. It absolutely horrible”

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Posted 1 week ago

Kiwi.com is rated 1.3 based on 1,569 reviews