Kiwi.com Reviews

Name: Kiwi.com
Rating: 1.48

1.5 Rating 1,725 Reviews

12 %

of reviewers recommend Kiwi.com

Company Reviews

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1.5

Based on 1,725 reviews

Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour

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Kiwi.com 1 star review on 15th March 2026

172

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Rezerv prin aplicatia kiwi de ceva timp si nu am regretat niciodata. Am Primit si ramburs imediat in cazul in care au fost perturbari. Usor de folosit! Recomand!”

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Posted 8 hours ago

“Müşteri hizmetlerinin hızlı geri dönüşü çok iyi👏👏”

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Posted 14 hours ago

“Rychlý a přehledný vyhledávač letenek, proti jiným i levnější. Pokud máte zadané cestující, je nákup letenky velmi rychlý. Jiný vyhledávač už nepoužívám.”

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Posted 1 day ago

“Всё было профессионально и своевременно.”

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Posted 2 days ago

“Saqué dos billetes y uno me obligaron a hacer el chek in con la compañía y el otro con ellos. No entendi el motivo”

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Posted 2 days ago

“On a positive note: We successfully travelled on an itinerary created with Kiwi. Thankfully we paid the extras offered, because some of the flights were changed several times and the itinerary compromised more than once. Nevertheless we could solve it with Kiwi. What can be improved: After we had arranged the trip we found out another way to our destination which would have been simpler but it wasn't showed through the app. Some of the connections were very tight (around 1 hour), and very stressful to get to board the planes. I recommend to plan with more time between connections.”

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Posted 2 days ago

“Easy to book Good travel experience and smooth Would have like more easy access to customer services.”

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Posted 2 days ago

“No worry with kiwi”

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Posted 3 days ago

“klock ren upplevelse”

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Posted 3 days ago

“answer this simple question: Why did you refund me 96,86€ instead of 125,96€? Please answer here so others know exactly what might happen if they book through your portal: Name; Bassel Suleiman Kiwi.com Bookingsnummer: 757364949 PNR: TMMM6J Flightnumber: W62260 Transaction date: 18.03.2026 I paid: 125,96 €”

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Posted 4 days ago

“Все було ,чітко оргізовано”

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Posted 4 days ago

“Booked a flight in Colombia through Kiwi. The flight was cancelled at very short notice - we had already arrived at the airport. No alternative was offered and we had to book with another airline. Kiwi claim to have submitted a request for a refund which was refused by the airline. They refuse to take any furtgher action. Clearly a huge scam. Under no circumstances should anyone use this booking agency”

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Posted 6 days ago

“My traveling worries are all over booking with Kiwi.com. Amazing service every step of the way. Kudos!”

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Posted 6 days ago

“Everything was excellent booking process is very simple support and help is quick thank you kiwi.com”

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Posted 1 week ago

“Good web, no problem. Easy and very intuitive.”

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Posted 1 week ago

“Buen precio y actualizaciones constantes sobre el viaje. Solo en el de vuelta no pude hacer check-in por la app, pero se pudo hacer sin problema directamente en la página de la aerolínea.”

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Posted 1 week ago

“Lo recomiendo a todo el mundo .... Profesionalidad y atención al cliente diría.... PERFECTA. Seguiré apoyándome a Kiwi.com para siempre”

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Posted 1 week ago

“Everything worked out perfectly. Super satisfied. Thank you, I'd gladly do it again.”

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Posted 1 week ago

“Dostupné, přehledné, jednoduché - spokojenost”

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Posted 2 weeks ago

“Updated about the changes all the time”

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Posted 2 weeks ago

Kiwi.com is rated 1.5 based on 1,725 reviews