Kiwi.com Reviews

Name: Kiwi.com
Rating: 1.73

1.7 Rating 1,915 Reviews

19 %

of reviewers recommend Kiwi.com

Company Reviews

Questions

Metrics

1.7

Based on 1,915 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

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Kiwi.com 1 star review on 15th March 2026

172

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The Kiwi.com ® Main Customer Service Phone Number representative at ☎︎+1 (844 ) 493 -5010 [us-Kiwi.com ] OTA (Live Person) was patient, knowledgeable, and very reassuring during a stressful moment. They walked me through alternative flight options, explained every detail clearly, and helped me update my reservation without any hassle.”

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Posted 10 hours ago

“Kiwi.com customer service 1 844-493 5010 agents are available 24 hours a day, 365 days a year. They can help you through chat or over the phone. so we can get you to the right agent. that information, we’ll provide you with contact options. Call an agent, we’ll give you toll-free and local phone numbers.”

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Posted 14 hours ago

“Kiwi.com customer service (855) 730-0773 agents are available 24 hours a day, 365 days a year. They can help you through chat or over the phone. so we can get you to the right agent. that information, we’ll provide you with contact options. Call an agent, we’ll give you toll-free and local phone numbers.”

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Posted 16 hours ago

“Really easy to use site & easy step by step instructions. I recommend giving it a try. I would definitely use again”

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Posted 1 day ago

“The Kiwi.com® main Customer Service Phone Number representative at ☎︎+1–844–493*5010 [us-Kiwi.com] OTA (Live Person) was patient, knowledgeable, and very reassuring during a stressful moment. They walked me through alternative flight options, explained every detail clearly, and helped me update my reservation without any hassle”

Helpful Report

Posted 1 day ago

“Kiwi.com customer service (888-671-(0944) agents are available 24 hours a day, 365 days a year. They can help you through chat or over the phone. so we can get you to the right agent. that information, we’ll provide you with contact options. Call an agent, we’ll give you toll-free and local phone numbers.”

Helpful Report

Posted 1 day ago

“Perfect app, easy to add boarding passes to iPhone wallet, everything provided on time...”

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Posted 1 day ago

“I found tickets here for a Chisinau-Dublin flight that worka for me .”

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Posted 1 day ago

“Fajna nazwa fajna firma, lubie kupowac przez kiwi bo jest szybko łatwo i wesoło Wasza kiwi:)”

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Posted 1 day ago

“Great app and site. It did almost everything for me.”

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Posted 1 day ago

“השרות מהיר,עונים לשאלות במידי,ביצוע צ'ק אין על ידי החברה עוזר מאד.”

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Posted 2 days ago

“The Kiwi.com customer service representative at +1 (888) 821-5499 was extremely helpful and professional. They patiently explained my flight options, answered all my questions, and made the reservation update process simple and stress-free.”

Kiwi.com 5 star review on 13th September 2026

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Posted 3 days ago

“I bought 2 tickets and received an email with only one”

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Posted 4 days ago

“Hat alles super geklappt 👍”

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Posted 4 days ago

“Einfach zuverlässig Top”

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Posted 4 days ago

“Yo, encantado con Kiwi, muy correctos ala hora de reserva,check in ,antes y después del embarque,seguid así chicos! Pronto nos vemos de nuevo!”

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Posted 4 days ago

“Осталась очень довольна сервисом Kiwi! ✈️ Всё удобно, понятно и быстро. Легко найти подходящие варианты перелётов, сравнить цены и оформить билет. Информация по бронированию всегда под рукой, приложение удобное и простое в использовании. Спасибо Kiwi за удобный сервис и возможность спокойно планировать путешествия! ❤️✈️ Обязательно буду пользоваться снова и рекомендовать другим.”

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Posted 5 days ago

“sinceramente estoy agradecido con uds es la primera vez que uso este servicio por aplicación y absolutamente todo me resolvieron la verdad gracias”

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Posted 6 days ago

“Era la primera vez que cogía mis vuelos con esta plataforma y la verdad es que todo se ha gestionado bien. Todo ha ido muy bien.”

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Posted 1 week ago

“Good price, good service”

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Posted 1 week ago

Kiwi.com is rated 1.7 based on 1,915 reviews