Kiwi.com Reviews

1.1 Rating 1,120 Reviews

2 %

of reviewers recommend Kiwi.com

Company Reviews

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Metrics

1.1

Based on 1,120 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	Greater than 7%
Accurate And Undamaged Orders	Greater than 66%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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How strict is the bagage control? I have an bagage allowance of 2kg and my personal bagage is 3,8k with my laptop and batteri which I need to have. The next level is 20kg and 130 EUR more expensive. Seems they don't have any intermediate weight, either 2kg or 20kg :-(

Helpful Report

Asked by Wanda Manrara (5 months ago)

Hello ? Any one capable to solve our problem in Kiwi.com? We wrote email to Kiwi on 01/07/2022. Did not get reply until now. Any phone number to contact Kiwi directly Please help us! Thank you Regards, Pat Sherry and Oyuntsetseg Soninpil

Helpful Report

Asked by Oyuntsetseg Soninpil (1 year ago)

How do this scamming so call company is still operating amazes me biggest scam ever

3 Helpful Report

Asked by Maria (3 years ago)