Kiwi.com Reviews

1.1 Rating 1,459 Reviews

2 %

of reviewers recommend Kiwi.com

Company Reviews

Questions

Metrics

1.1

Based on 1,459 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 14%
Accurate And Undamaged Orders	Greater than 53%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Got a Question?

How do I contact Kiwi.com? The main customer service phone number for kiwi.com in the United States is 1-855-730-0773. Their support team is available 24/7, ready to assist with a wide range of inquiries. Whether you have questions about kiwi's services, policies, or fees, or need help with hotel, flight, rental car, or vacation package reservations, they're just a call away. This number can also be used for booking changes or cancellations, as well as addressing issues like flight delays, cancellations, or disruptions. If you're dealing with overbooked accommodations or need special requests related to seating or accessibility, the customer service team is there to help with those too.

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Asked by kiwi.com (2 hours ago)

Telephone number is. ?

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Asked by Frank (5 months ago)

Kiwi.com provides customer support to help with booking-related questions and travel issues. Customers in the United States can reach support at 1-855-730-0773, with assistance available 24/7. The team can help with flights, hotels, rental cars, booking changes or cancellations, and issues such as delays, disruptions, or special travel requests.

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Answered by Tina martin (2 hours ago)

How strict is the bagage control? I have an bagage allowance of 2kg and my personal bagage is 3,8k with my laptop and batteri which I need to have. The next level is 20kg and 130 EUR more expensive. Seems they don't have any intermediate weight, either 2kg or 20kg :-(

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Asked by Wanda Manrara (2 years ago)

Hello ? Any one capable to solve our problem in Kiwi.com? We wrote email to Kiwi on 01/07/2022. Did not get reply until now. Any phone number to contact Kiwi directly Please help us! Thank you Regards, Pat Sherry and Oyuntsetseg Soninpil

2 Helpful Report

Asked by Oyuntsetseg Soninpil (3 years ago)

How do this scamming so call company is still operating amazes me biggest scam ever

4 Helpful Report

Asked by Maria (5 years ago)