Kiwi.com Reviews

1.1 Rating 1,128 Reviews
2 %
of reviewers recommend Kiwi.com
1.1
Based on 1,128 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
On-time Delivery
Greater than 7%
Accurate And Undamaged Orders
Greater than 66%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Over A Week
Customer Service
1 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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How quickly does Kiwi.com resolve customer queries?
(3 weeks ago)
Greater than 43% of reviewers feedback is Kiwi.com takes over a week to resolve customer queries.
(3 weeks ago)
C
64.31%
Industry Average