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Kiwi.com Reviews

1.6 Rating 1,800 Reviews
15 %
of reviewers recommend Kiwi.com
Company Reviews Questions Metrics
1.6
Based on 1,800 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour

Popular Questions:

Delivery

How does Kiwi.com deliver?

Customer Service

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How quickly does Kiwi.com resolve customer queries?
Helpful Report
(2 weeks ago)
Greater than 55% of reviewers feedback is Kiwi.com resolves customer queries within an hour.
Helpful Report
(2 weeks ago)
B-

Customer Service - Good

74.86%
Industry Average
“ service parfait ”
- Anonymous
“ Es hat alles ganz reibungslos geklappt. Der Service war hervorragend. Die Informationen zu den Flügen und zum Ablauf ebenfalls. Besser geht es nicht. ”
- Constanze
“ My traveling worries are all over booking with Kiwi.com. Amazing service every step of the way. Kudos! ”
- Philip Lau
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