Kiwi.com Reviews

1.1 Rating 1,128 Reviews
C
Happiness Grade
C

Customer Service - Average

64.31%
Industry Average
Kiwi.com customer service is responsive and helpful. Its competitive pricing and efficient delivery enhance the overall user experience. However, clearer return and refund policies could benefit users.
posted 5 months ago - Natalia
What really let them down was just the lack of customer service.
posted 1 year ago - Ben
it provided me very good service and sent me boarding pass earlier.
posted 2 years ago - Paulie Ngam, Thailand
Excellent service, kept well informed and great flight price
posted 2 years ago - Josie Greveson