Kiwi.com Reviews

Name: Kiwi.com
Rating: 1.57

1.6 Rating 1,800 Reviews

15 %

of reviewers recommend Kiwi.com

Company Reviews

Questions

Metrics

1.6

Based on 1,800 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

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Kiwi.com 1 star review on 15th March 2026

172

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This company gave me a ticket for Vietnam when I requested Philippines. I didn’t notice because the Philippines sent me a ticket for the flight. I thought everything was great until the idiots needed a visa for Vietnam even though I wasn’t going to step foot in that country. Kiwi and the idiots there refused to give me my money back for their failure.”

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Posted 1 month ago

“Kiwi make my check in online😍”

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Posted 1 month ago

“I had a great experience with the support team. I encountered an issue accessing certain features on my account and was worried it would take days to resolve. To my surprise, the team responded quickly, explained every step clearly, and kept me updated throughout the process. Their professionalism and patience stood out. They treated my concerns seriously and made sure everything was resolved properly. It's refreshing to deal with a support team that genuinely cares about its users. Excellent service from start to finish.”

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Posted 1 month ago

“I was told that my flight would be 4 days delayed and requested a refund that was granted. They NEVER refunded me. Stay away from KIwi!”

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Posted 1 month ago

“Sono molto contenta,consiglio vivamente fare prenotazioni tramite kiwi.com Facile,facile correttezza e professionalità .”

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Posted 1 month ago

“service parfait”

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Posted 1 month ago

“All perfect”

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Posted 1 month ago

“Es hat alles ganz reibungslos geklappt. Der Service war hervorragend. Die Informationen zu den Flügen und zum Ablauf ebenfalls. Besser geht es nicht.”

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Posted 1 month ago

“Fast and easy response abdulrahman”

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Posted 1 month ago

“Vše bylo SUPER”

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Posted 1 month ago

“Отличнвй сайт. Обожаю киви. Стараюсь всегда через него брать билеты”

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Posted 1 month ago

“I can’t open kiwi on my iPhone and the app isn’t working correctly”

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Posted 1 month ago

“Molto professionale sono contento di avere kiwi come partner per i miei viaggi”

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Posted 1 month ago

“DON'T USE THIS SCAM PLATFORM!!! I REQUESTED A CANCELLATION OF MY RESERVATION ONLY 5 HOURS I PURCHASED IT. KIWI NEVER SENT THE REQUEST TO THE AIR LINE SO MY FLIGHT WAS NOT CANCELLED. THEY KEPT LYING AND LYING AND LYING”

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Posted 1 month ago

“Все було на найвищому рівні,найкращий сервіс,всім рекомендую.”

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Posted 1 month ago

“Rezerv prin aplicatia kiwi de ceva timp si nu am regretat niciodata. Am Primit si ramburs imediat in cazul in care au fost perturbari. Usor de folosit! Recomand!”

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Posted 1 month ago

“Müşteri hizmetlerinin hızlı geri dönüşü çok iyi👏👏”

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Posted 1 month ago

“Rychlý a přehledný vyhledávač letenek, proti jiným i levnější. Pokud máte zadané cestující, je nákup letenky velmi rychlý. Jiný vyhledávač už nepoužívám.”

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Posted 1 month ago

“Всё было профессионально и своевременно.”

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Posted 1 month ago

“Saqué dos billetes y uno me obligaron a hacer el chek in con la compañía y el otro con ellos. No entendi el motivo”

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Posted 1 month ago

Kiwi.com is rated 1.6 based on 1,800 reviews