Kiwi.com Reviews

Name: Kiwi.com
Rating: 1.33

1.3 Rating 1,625 Reviews

8 %

of reviewers recommend Kiwi.com

Company Reviews

Questions

Metrics

1.3

Based on 1,625 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour

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Kiwi.com 1 star review on 15th March 2026

172

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Am avut zbor către Barcelona si a fost totul ok ca si cazarea luata prin Kiwi tot in Barcelona. Totul a decurs f bine”

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Posted 1 month ago

“Good cheep flights and easy to use”

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Posted 1 month ago

“De er i umulige at få ordentlig i tale når der opstår ændringer. Chatbotten er uduelig. Vi måtte betale for sæder flere gange pga ændring .”

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Posted 1 month ago

“My flight to Mexico and back was very successful , I didn't have any problems, thank you 🙂”

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Posted 1 month ago

“I had the worst experience with Kiwi. I purchased connecting flights: from Ft Lauderdale to Santo Domingo and then from Santo Domingo to Antigua. I arrived in Santo Domingo 1 hr and 20 mins before my text flight. When I got to the check in counter with about 45 mins left before boarding. The airline told me I couldn’t board and I had to be 2 hrs before the flight. I purchased travel protection through Kiwi just in case this would happen so I called Kiwi. The only thing the rep kept asking was why wouldn’t they me on the flight instead of trying to find another alternative. Then Kiwi tells me I have to purchase another flight on my own and they will reimburse me. I paid double cost for another flight with another airline then when I tried to get reimbursed Kiwi said they can’t because it is not within the protection plan policy. I fought for over a month with my bank to get the money back. I will never get a ticket from Kiwi again!!!!”

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Posted 1 month ago

“Ales super gelaufen Dankeschön”

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Posted 1 month ago

“O companie serioasa la care găsești zboruri la preturi accesibile 💖”

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Posted 1 month ago

“Very good 👍👍👍 Price super”

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Posted 1 month ago

“Veoma dobro iskustvo sa kiwi.com. Brza i tacna rezervacija”

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Posted 1 month ago

“Самые недорогие билеты, отличная поддержка, терпение и доброжелательность. Спасибо всей вашей команде”

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Posted 1 month ago

“application is easy and I found cheap tickets when I searched. It updates quickly and announces any problems that may arise from the flight operators in a timely manner”

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Posted 1 month ago

“mám s Kiwi.com veľmi dobre skúsenosti, bez námieky”

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Posted 1 month ago

“Wszystko ok”

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Posted 1 month ago

“Trust! Useful and easy to use!”

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Posted 1 month ago

“Está muy bien es una app que te da confianza,encuentras vuelos buenos y si cojes un vuelo con garantía y luego te cancelan el vuelo te hacen un reembolso al instante a mí me pasó con un vuelo a Chipre!Contenta yo recomiendo kiwi.com!”

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Posted 1 month ago

“I would give this a -----100 if I could, they are the worst booking agency and don't know how they stay in business, it's abismal how there system is set up, they offer the worst connections and will charge your credit card and our on a account instead of refunding you if they can't fill your seat. It absolutely horrible”

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Posted 1 month ago

“Efficient,on time,great inflight food,friendly staff and plenty of leg room,perfect.”

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Posted 1 month ago

“They have best prices. It’s easy to find flight to every destination. It’s fast and safe”

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Posted 1 month ago

“fast, easy , best prices highly recommended”

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Posted 1 month ago

“Користуюся Kiwi.com вже майже 5 років. Оскільки завжди вишукую цікаві і найдешевші варіанти, я трохи іду на ризик😉😁)) Але Kiwi завжди попереджає про всі ризики і пропонує варіанти щодо їх уникнення або вирішення . Різноманітний вибір мов дає мені можливість купувати квитки і робити бронювання на рідній для мене мові. Всі міста, всі перевізники в одному додатку - це дуже зручно!!)) Вибір пересадок, вибір додаткових функцій, електронна реєстрація на рейс, різноманітні нагадування!!)) Мені дуже подобається Kiwi і я рекомендую цей додаток всім друзям!))”

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Posted 1 month ago

Kiwi.com is rated 1.3 based on 1,625 reviews