Kiwi.com ruined my trip. Their platform failed to flag that I needed a transit visa, and I was denied boarding twice. Their "Premium Service Protection" is worthless—they offered no real help and told me to rebook at my own expense after their failure. Customer support was unhelpful, recycling the same generic responses with no accountability. I had to spend hundreds to fix their mistakes. Kiwi.com is unreliable, unprofessional, and a disaster for travelers. Avoid at all costs!
4 months ago
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