Kiwi.com Reviews

Name: Kiwi.com
Rating: 1.68

1.7 Rating 1,873 Reviews

17 %

of reviewers recommend Kiwi.com

Company Reviews

Questions

Metrics

1.7

Based on 1,873 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

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Kiwi.com 1 star review on 15th March 2026

172

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Problemlos- einfach - schnell”

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Posted 21 hours ago

“Prezzi vantaggiosi per i voli, buona assistenza cliente.”

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Posted 3 days ago

“Kiwi.com customer service (855) 730-0773 agents are available 24 hours a day, 365 days a year. They can help you through chat or over the phone. so we can get you to the right agent. that information, we’ll provide you with contact options. Call an agent, we’ll give you toll-free and local phone numbers.”

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Posted 1 week ago

“tickets are sometimes more expensive than in other apps”

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Posted 1 week ago

“Great way to save some $$$ on flights. It allows you to choose the amount of luggage, meals, etc to avoid waste. I liked that it provided me reminders of when to check-in and if there are any flight delays. Gave me options for hacks such as self transfers when searching for flights. However, I would suggest that self transfers allow a minimum of 3 hrs between stopovers to account for flight delays, baggage claims, and Customs to avoid missing your connecting flight.”

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Posted 3 weeks ago

“It helped me quickly see the available flights. Push messages helped me remember important deadlines.”

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Posted 3 weeks ago

“Good platform. Ticket booking + kiwi app + reminders. I do not rate them 5 stars because they're to aggressive trying to sell you extra services. While I do understand they make money on this, a little bit push would be welcome.”

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Posted 3 weeks ago

“Muy bien! Gracias”

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Posted 3 weeks ago

“Un site folositor!”

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Posted 4 weeks ago

“The Kiwi.com customer service number, 1-855-73O-O773, is very helpful for speaking directly with Kiwi.com support regarding flight bookings, cancellations, ticket changes, refunds, baggage issues, check-in assistance, and general travel questions.”

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Posted 1 month ago

“My recent experience was exceptional with the Kiwi app, I found it to be where I’ve found the cheapest flight for my trips. Continue the great work 👍”

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Posted 1 month ago

“È riuscito a trovare una combinazione di voli particolarmente conveniente”

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Posted 1 month ago

“All ok , had a couple issues with one of flights but overall will use again , all resolved”

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Posted 1 month ago

“kiwi Customer Service Number 1 (855)-730-(0773) can assist with reservations, flight changes, cancellations, travel credits, seat upgrades, baggage inquiries, group travel arrangements, special assistance requests, and general customer support.”

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Posted 1 month ago

“Danke für alles,”

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Posted 2 months ago

“All was very good: prices, tickets, check-in, Fly!”

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Posted 2 months ago

“Fast and easy response abdulrahman”

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Posted 2 months ago

“Müşteri hizmetlerinin hızlı geri dönüşü çok iyi👏👏”

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Posted 2 months ago

“Saqué dos billetes y uno me obligaron a hacer el chek in con la compañía y el otro con ellos. No entendi el motivo”

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Posted 2 months ago

“Easy to book Good travel experience and smooth Would have like more easy access to customer services.”

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Posted 2 months ago

Kiwi.com is rated 1.7 based on 1,873 reviews