Kiwi.com Reviews

Name: Kiwi.com
Rating: 1.88

1.9 Rating 2,029 Reviews

22 %

of reviewers recommend Kiwi.com

Company Reviews

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Metrics

1.9

Based on 2,029 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

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Kiwi.com 1 star review on 15th March 2026

172

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast and easy response abdulrahman”

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Posted 4 months ago

“Müşteri hizmetlerinin hızlı geri dönüşü çok iyi👏👏”

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Posted 4 months ago

“Saqué dos billetes y uno me obligaron a hacer el chek in con la compañía y el otro con ellos. No entendi el motivo”

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Posted 4 months ago

“Easy to book Good travel experience and smooth Would have like more easy access to customer services.”

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Posted 4 months ago

“Buen precio y actualizaciones constantes sobre el viaje. Solo en el de vuelta no pude hacer check-in por la app, pero se pudo hacer sin problema directamente en la página de la aerolínea.”

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Posted 4 months ago

“Dostupné, přehledné, jednoduché - spokojenost”

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Posted 4 months ago

“Updated about the changes all the time”

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Posted 4 months ago

“War zufrieden, ich hatte stets die aktuellen Informationen zu meiner Reise.”

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Posted 4 months ago

“Professionale e veloce”

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Posted 5 months ago

“Buying tickets is easy when no need to buy additional baggage. Kiwi has too big prices for checked baggage. Kiwi updates the fly info and has good offers.”

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Posted 5 months ago

“Alles loopt zoals het hoort”

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Posted 5 months ago

“Reis was goed georganiseerd, ik vind alleen gek als je iets boekt en het niet door de vliegmaatschappij wordt gehonoreerd dan krijg je meteen je geld weer terug, kunnen jullie niet eerst bij de maatschappij kijken of de plaatsen vrij zijn voor je betaald. Je denkt dat je geboekt heb en later blijkt dat je weer opnieuw kan beginnen.”

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Posted 5 months ago

“The change of the aircraft”

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Posted 5 months ago

“Its good the check in automatic it’s awesome one time you add your info and just pick your flight and you are ready to fly Thank you for the help”

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Posted 5 months ago

“I was a little worried because it was my first time using it, but I was able to use it without any problems. On other sites, you might not be able to use the coupon even if you get it, but this one gave you a discount right away, which was great. This time, I was issued a ticket without any problems and the flight was all completed online without any changes, but I think the true nature of travel agents becomes clear when a problem occurs, so after reading other people's reviews, I wonder if I should use them while thinking about the risks? That's what I thought.”

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Posted 5 months ago

“Tutto sommato buon servizio, con qualche ritardo, il prezzo buono, lo riprenderei.”

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Posted 5 months ago

“Non è la prima volta che utilizzo Kiwi, per me molto valida.”

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Posted 5 months ago

“Za sada sam zadovoljan sa Kiwi . Sve kupovine karate i putovanja su prosla IOK. Sve preporuke”

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Posted 5 months ago

“Everything works perfectly. It's useful for getting good prices. They should reduce the frequency of their emails.”

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Posted 5 months ago

“Letel som s Vašou spoločnosťou a som spokojný.Cestovali sme vlakom,no je to zdlhave cca 12 hod.+doprava na stanicu.S dopravou na letisko a dociela cca 6 hod.”

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Posted 5 months ago

Kiwi.com is rated 1.9 based on 2,029 reviews